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Building SafetyHousing Conditions

320 WEST 96 STREET

Manhattan · ZIP 10025 · BIN 1034191 · Upper West Side (Central) · Last violation May 19, 2026 · Last complaint Jun 3, 2026

NeighborhoodUpper West Side (Central)
More violations than 99.4% of nearby buildings
More violations than 99% of buildings and more complaints than 100% of buildings in Upper West Side (Central). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 117 violations · 430 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
61 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous61Class Bhazardous136
Housing Preservation & Development Violations
Total violations since 2002
329
13 per year avg.↑ Up 216% in the last 2 years (117 vs 37 prior 2 yrs)
Open violations
264
Class C (immed. haz.)ⓘ61
Class B (hazardous)ⓘ136
Rent-impairingⓘ23
Housing Preservation & Development Complaints
Total complaints since 2004
726
32 per year avg.↑ Up 1493% in the last 2 years (430 vs 27 prior 2 yrs)
Complaint Resolution
No access21%Violation issued15%No violation36%Phone resolved28%Other0%(726)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ100 violations
Egressⓘ54 violations
Extermination & Rodent Eradicationⓘ27 violations
Posting/Signageⓘ25 violations
Carbon Monoxide Detecting Devicesⓘ23 violations
Annual Property Registrationⓘ19 violations
Heat And Hot Waterⓘ13 violations
Smoke Detecting Devicesⓘ13 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ211 complaints
Bldg maintenanceⓘ178 complaints
Mold & pestsⓘ128 complaints
Electricalⓘ66 complaints
Water & plumbingⓘ65 complaints
Safety & fireⓘ13 complaints
Appliancesⓘ8 complaints
Outdoor / structuralⓘ8 complaints
Adminⓘ1 complaints
See violations →See complaints →
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Open violation ages
▪ 30–90 days8% (22)
▪ 3–12 months17% (45)
▪ 1–3 years8% (21)
▪ 3+ years67% (176)
Prior 4 yr.
Immed. Emergency3%4%
Emergency36%53%
Non-Emergency61%44%
(406)
(57)