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320 WEST 96 STREET

Manhattan · ZIP 10025 · BIN 1034191 · Upper West Side (Central) · Last violation Jul 17, 2026 · Last complaint Jul 17, 2026

NeighborhoodUpper West Side (Central)
More violations than 99% of nearby buildings
More violations than 99% of buildings and more complaints than 100% of buildings in Upper West Side (Central). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 132 violations · 453 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
64 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous64Class Bhazardous143
Housing Preservation & Development Violations
Total violations since 2002
351
14 per year avg.↑ Up 200% in the last 2 years (132 vs 44 prior 2 yrs)
Open violations
281
Class C (immed. haz.)ⓘ64
Class B (hazardous)ⓘ143
Rent-impairingⓘ29
Housing Preservation & Development Complaints
Total complaints since 2004
750
33 per year avg.↑ Up 1518% in the last 2 years (453 vs 28 prior 2 yrs)
Complaint Resolution
No access21%Violation issued16%No violation36%Phone resolved27%Other0%(750)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ57 violations
Egressⓘ42 violations
Extermination & Rodent Eradicationⓘ17 violations
Cleaningⓘ9 violations
Carbon Monoxide Detecting Devicesⓘ9 violations
Paintingⓘ8 violations
Posting/Signageⓘ7 violations
Filing: Bedbugsⓘ5 violations
Top complaint groupsⓘ
5 yrsAll time
Bldg maintenanceⓘ154 complaints
Mold & pestsⓘ111 complaints
Heat / hot waterⓘ64 complaints
Electricalⓘ61 complaints
Water & plumbingⓘ41 complaints
Safety & fireⓘ10 complaints
Outdoor / structuralⓘ10 complaints
Appliancesⓘ2 complaints
See violations →Hide complaints ↑

Complaint log

0 complaints · Open

All categoriesHEAT/HOT WATERUNSANITARY CONDITIONGENERALELECTRICDOOR/WINDOWAllOpenClosed
See something wrong? File a complaint with 311
Open violation ages
▪ < 30 days4% (12)
▪ 30–90 days5% (15)
▪ 3–12 months20% (56)
▪ 1–3 years7% (21)
▪ 3+ years63% (177)
Prior 4 yr.
Immed. Emergency3%4%
Emergency36%47%
Non-Emergency61%49%
(410)
(76)
Type
Status
Apt
Received
Category
No complaints match the current filters.
No complaints match the current filters.