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253 WEST 16 STREET

Manhattan · ZIP 10011 · BIN 1013795 · Chelsea-Hudson Yards · On record since Mar 19, 2014 · Built 1930

NeighborhoodⓘChelsea-Hudson Yards
Among the most complained-about buildings in Chelsea-Hudson Yards
More complaints than 95% of residential buildings in Chelsea-Hudson Yards over the last 10 years. Size-normalized by building volume.
95th pct
Activity TrendsLast 5 years
Complaints have decreased in recent years
↓ Down 64% in the last 2 years (13 vs 36 prior 2 yrs)
50250'21'26
Complaint SeverityⓘLast 10 years
More serious complaints than most buildings nearby
35 Priority A and B complaints over 12 years — 2.9 per year on average. Size-normalized by building volume.
2.9/yr89th pct(med. 0.2/yr)fewermedianmost
Department of Buildings Complaints
Total complaints since 2014
112
2 active
Total Priority Aⓘ
11
Total Priority Bⓘ
24
1 active
No Access for Inspection (past 5 yrs)ⓘ
8%
5 complaints
Complaints over time
5 yrsAll time

First filed Mar 19, 2014. Latest: May 19, 2026.

Top complaint types
5 yrsAll time
A — ImminentB — SeriousC — StandardD — Minor
Complaint log
112total
Active onlyAll
DateComplaint typePriorityStatusClosedOutcome
May 19, 2026

Elevator: Single Device on Property/No Alternate Service

6S

CACTIVE—
See something wrong? File a complaint with 311
—
May 18, 2026

Site Conditions Endangering Workers

91

ACLOSEDMay 20, 2026

Inspector unable to gain access - 2nd attempt

Apr 28, 2026

Electrical Wiring: Defective/Exposed – In Progress

59

BCLOSEDMay 4, 2026

Inspector unable to gain access - 2nd attempt

Apr 15, 2026

Illegal Hotel Rooms in Residential Buildings

4A

BACTIVE——
Apr 9, 2026

Illegal Commercial/Manufacturing Use in Residential Zone

74

CCLOSEDApr 10, 2026

Insufficient information/unable to locate address

Jan 24, 2026

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDMar 31, 2026

No violation warranted for complaint at time of inspection

Oct 19, 2025

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDDec 17, 2025

No violation warranted for complaint at time of inspection

Sep 10, 2025

Illegal Conversion

45

BCLOSEDNov 14, 2025

No violation warranted for complaint at time of inspection

May 16, 2025

Illegal Conversion

45

BCLOSEDJul 3, 2025

No violation warranted for complaint at time of inspection

Apr 23, 2025

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDApr 29, 2025

No violation warranted for complaint at time of inspection

Apr 13, 2025

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDMay 2, 2025

Inspector unable to gain access - 2nd attempt

Feb 26, 2025

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDMar 24, 2025

Insufficient information/unable to locate address

Jul 10, 2024

Site Conditions Endangering Workers

91

ACLOSEDJul 11, 2024

No violation warranted for complaint at time of inspection

Jun 10, 2024

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDAug 20, 2024

No violation warranted for complaint at time of inspection

Jan 23, 2024

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 24, 2024

Inspector unable to gain access - 2nd attempt

Jan 23, 2024

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDFeb 16, 2024

No violation warranted for complaint at time of inspection

Jan 16, 2024

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDFeb 16, 2024

Please see complaint number

Dec 8, 2023

Building Shaking/Vibrating/Structural Stability Affected

30

ACLOSEDDec 9, 2023

No violation warranted for complaint at time of inspection

Dec 8, 2023

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDJan 17, 2024

No violation warranted for complaint at time of inspection

Dec 7, 2023

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDDec 11, 2023

Ecb violation served

Nov 20, 2023

Adjacent Buildings – Not Protected

03

ACLOSEDNov 21, 2023

No violation warranted for complaint at time of inspection

Nov 20, 2023

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDNov 27, 2023

No violation warranted for complaint at time of inspection

Oct 8, 2023

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDOct 20, 2023

No violation warranted for complaint at time of inspection

Sep 15, 2023

Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit

23

BCLOSEDSep 16, 2023

No violation warranted for complaint at time of inspection

Aug 30, 2023

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDOct 13, 2023

Please see complaint number

Aug 19, 2023

Safety Net/Guard Rail – Damaged/Inadequate/None (6-stories/75FT or Less)

88

BCLOSEDAug 21, 2023

No violation warranted for complaint at time of inspection

Aug 11, 2023

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDAug 16, 2023

No violation warranted for complaint at time of inspection

Jul 6, 2023

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDAug 11, 2023

No violation warranted for complaint at time of inspection

Jun 15, 2023

Debris – Excessive

09

BCLOSEDAug 10, 2023

No violation warranted for complaint at time of inspection

May 23, 2023

Work Contrary to Stop Work Order

86

ACLOSEDMay 23, 2023

No violation warranted for complaint at time of inspection

May 23, 2023

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDJun 9, 2023

No violation warranted for complaint at time of inspection

May 23, 2023

Work Without a Permit – Occupied Multiple Dwelling

7J

BCLOSEDMay 23, 2023

No violation warranted for complaint at time of inspection

May 15, 2023

Safety Net/Guard Rail – Damaged/Inadequate/None (over 6-stories/75FT)

21

BCLOSEDMay 26, 2023

Stop work order fully rescinded n

Apr 15, 2023

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDApr 21, 2023

No violation warranted for complaint at time of inspection

Mar 21, 2023

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDApr 3, 2023

No violation warranted for complaint at time of inspection

Mar 15, 2023

Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit

23

BCLOSEDMar 16, 2023

Ecb violation served

Mar 14, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDMar 16, 2023

Access denied - 2nd attempt

Feb 24, 2023

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDMar 3, 2023

No violation warranted for complaint at time of inspection

Feb 15, 2023

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDMar 17, 2023

Insufficient information/unable to locate address

Jan 5, 2023

CSE: Sweep

7G

DCLOSEDJan 6, 2023

No violation warranted for complaint at time of inspection

Dec 3, 2022

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDDec 20, 2022

No violation warranted for complaint at time of inspection

Nov 6, 2022

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDNov 21, 2022

No violation warranted for complaint at time of inspection

Oct 19, 2022

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDOct 28, 2022

Ecb violation served

Oct 18, 2022

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDNov 9, 2022

Please see complaint number

Sep 24, 2022

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDOct 4, 2022

No violation warranted for complaint at time of inspection

Sep 24, 2022

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDOct 5, 2022

Please see complaint number

Sep 20, 2022

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDOct 5, 2022

Please see complaint number

Aug 26, 2022

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDSep 9, 2022

No violation warranted for complaint at time of inspection

Aug 17, 2022

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDAug 19, 2022

No violation warranted for complaint at time of inspection

Aug 2, 2022

CSE: Tracking Compliance

7F

DCLOSEDAug 4, 2022

No violation warranted for complaint at time of inspection

CACTIVE
May 19, 2026
Elevator: Single Device on Property/No Alternate Service
6S
ACLOSED
May 18, 2026
Site Conditions Endangering Workers
91
Closed May 20, 2026

Inspector unable to gain access - 2nd attempt

BCLOSED
Apr 28, 2026
Electrical Wiring: Defective/Exposed – In Progress
59
Closed May 4, 2026

Inspector unable to gain access - 2nd attempt

BACTIVE
Apr 15, 2026
Illegal Hotel Rooms in Residential Buildings
4A
CCLOSED
Apr 9, 2026
Illegal Commercial/Manufacturing Use in Residential Zone
74
Closed Apr 10, 2026

Insufficient information/unable to locate address

BCLOSED
Jan 24, 2026
Illegal Hotel Rooms in Residential Buildings
4A
Closed Mar 31, 2026

No violation warranted for complaint at time of inspection

CCLOSED
Oct 19, 2025
Elevator: Single Device on Property/No Alternate Service
6S
Closed Dec 17, 2025

No violation warranted for complaint at time of inspection

BCLOSED
Sep 10, 2025
Illegal Conversion
45
Closed Nov 14, 2025

No violation warranted for complaint at time of inspection

BCLOSED
May 16, 2025
Illegal Conversion
45
Closed Jul 3, 2025

No violation warranted for complaint at time of inspection

CCLOSED
Apr 23, 2025
Elevator: Single Device on Property/No Alternate Service
6S
Closed Apr 29, 2025

No violation warranted for complaint at time of inspection

BCLOSED
Apr 13, 2025
Illegal Hotel Rooms in Residential Buildings
4A
Closed May 2, 2025

Inspector unable to gain access - 2nd attempt

BCLOSED
Feb 26, 2025
Illegal Hotel Rooms in Residential Buildings
4A
Closed Mar 24, 2025

Insufficient information/unable to locate address

ACLOSED
Jul 10, 2024
Site Conditions Endangering Workers
91
Closed Jul 11, 2024

No violation warranted for complaint at time of inspection

CCLOSED
Jun 10, 2024
Elevator: Single Device on Property/No Alternate Service
6S
Closed Aug 20, 2024

No violation warranted for complaint at time of inspection

ACLOSED
Jan 23, 2024
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jan 24, 2024

Inspector unable to gain access - 2nd attempt

CCLOSED
Jan 23, 2024
Elevator: Single Device on Property/No Alternate Service
6S
Closed Feb 16, 2024

No violation warranted for complaint at time of inspection

CCLOSED
Jan 16, 2024
Elevator: Single Device on Property/No Alternate Service
6S
Closed Feb 16, 2024

Please see complaint number

ACLOSED
Dec 8, 2023
Building Shaking/Vibrating/Structural Stability Affected
30
Closed Dec 9, 2023

No violation warranted for complaint at time of inspection

CCLOSED
Dec 8, 2023
Elevator: Single Device on Property/No Alternate Service
6S
Closed Jan 17, 2024

No violation warranted for complaint at time of inspection

CCLOSED
Dec 7, 2023
Elevator: Single Device on Property/No Alternate Service
6S
Closed Dec 11, 2023

Ecb violation served

ACLOSED
Nov 20, 2023
Adjacent Buildings – Not Protected
03
Closed Nov 21, 2023

No violation warranted for complaint at time of inspection

CCLOSED
Nov 20, 2023
Elevator: Single Device on Property/No Alternate Service
6S
Closed Nov 27, 2023

No violation warranted for complaint at time of inspection

CCLOSED
Oct 8, 2023
Elevator: Single Device on Property/No Alternate Service
6S
Closed Oct 20, 2023

No violation warranted for complaint at time of inspection

BCLOSED
Sep 15, 2023
Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit
23
Closed Sep 16, 2023

No violation warranted for complaint at time of inspection

CCLOSED
Aug 30, 2023
Elevator: Single Device on Property/No Alternate Service
6S
Closed Oct 13, 2023

Please see complaint number

BCLOSED
Aug 19, 2023
Safety Net/Guard Rail – Damaged/Inadequate/None (6-stories/75FT or Less)
88
Closed Aug 21, 2023

No violation warranted for complaint at time of inspection

CCLOSED
Aug 11, 2023
Elevator: Single Device on Property/No Alternate Service
6S
Closed Aug 16, 2023

No violation warranted for complaint at time of inspection

CCLOSED
Jul 6, 2023
Elevator: Single Device on Property/No Alternate Service
6S
Closed Aug 11, 2023

No violation warranted for complaint at time of inspection

BCLOSED
Jun 15, 2023
Debris – Excessive
09
Closed Aug 10, 2023

No violation warranted for complaint at time of inspection

ACLOSED
May 23, 2023
Work Contrary to Stop Work Order
86
Closed May 23, 2023

No violation warranted for complaint at time of inspection

CCLOSED
May 23, 2023
Elevator: Single Device on Property/No Alternate Service
6S
Closed Jun 9, 2023

No violation warranted for complaint at time of inspection

BCLOSED
May 23, 2023
Work Without a Permit – Occupied Multiple Dwelling
7J
Closed May 23, 2023

No violation warranted for complaint at time of inspection

BCLOSED
May 15, 2023
Safety Net/Guard Rail – Damaged/Inadequate/None (over 6-stories/75FT)
21
Closed May 26, 2023

Stop work order fully rescinded n

CCLOSED
Apr 15, 2023
Elevator: Single Device on Property/No Alternate Service
6S
Closed Apr 21, 2023

No violation warranted for complaint at time of inspection

CCLOSED
Mar 21, 2023
Elevator: Single Device on Property/No Alternate Service
6S
Closed Apr 3, 2023

No violation warranted for complaint at time of inspection

BCLOSED
Mar 15, 2023
Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit
23
Closed Mar 16, 2023

Ecb violation served

ACLOSED
Mar 14, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Mar 16, 2023

Access denied - 2nd attempt

CCLOSED
Feb 24, 2023
Elevator: Single Device on Property/No Alternate Service
6S
Closed Mar 3, 2023

No violation warranted for complaint at time of inspection

BCLOSED
Feb 15, 2023
Illegal Hotel Rooms in Residential Buildings
4A
Closed Mar 17, 2023

Insufficient information/unable to locate address

DCLOSED
Jan 5, 2023
CSE: Sweep
7G
Closed Jan 6, 2023

No violation warranted for complaint at time of inspection

CCLOSED
Dec 3, 2022
Elevator: Single Device on Property/No Alternate Service
6S
Closed Dec 20, 2022

No violation warranted for complaint at time of inspection

CCLOSED
Nov 6, 2022
Elevator: Single Device on Property/No Alternate Service
6S
Closed Nov 21, 2022

No violation warranted for complaint at time of inspection

CCLOSED
Oct 19, 2022
Elevator: Single Device on Property/No Alternate Service
6S
Closed Oct 28, 2022

Ecb violation served

CCLOSED
Oct 18, 2022
Elevator: Single Device on Property/No Alternate Service
6S
Closed Nov 9, 2022

Please see complaint number

CCLOSED
Sep 24, 2022
Elevator: Single Device on Property/No Alternate Service
6S
Closed Oct 4, 2022

No violation warranted for complaint at time of inspection

CCLOSED
Sep 24, 2022
Elevator: Single Device on Property/No Alternate Service
6S
Closed Oct 5, 2022

Please see complaint number

CCLOSED
Sep 20, 2022
Elevator: Single Device on Property/No Alternate Service
6S
Closed Oct 5, 2022

Please see complaint number

CCLOSED
Aug 26, 2022
Elevator: Single Device on Property/No Alternate Service
6S
Closed Sep 9, 2022

No violation warranted for complaint at time of inspection

CCLOSED
Aug 17, 2022
Elevator: Single Device on Property/No Alternate Service
6S
Closed Aug 19, 2022

No violation warranted for complaint at time of inspection

DCLOSED
Aug 2, 2022
CSE: Tracking Compliance
7F
Closed Aug 4, 2022

No violation warranted for complaint at time of inspection

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