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253 WEST 16 STREET

Manhattan · ZIP 10011 · BIN 1013795 · Chelsea-Hudson Yards · On record since Mar 19, 2014 · Built 1930

NeighborhoodⓘChelsea-Hudson Yards
Among the most complained-about buildings in Chelsea-Hudson Yards
More complaints than 95% of residential buildings in Chelsea-Hudson Yards over the last 10 years. Size-normalized by building volume.
95th pct
Activity TrendsLast 5 years
Complaints have decreased in recent years
↓ Down 64% in the last 2 years (13 vs 36 prior 2 yrs)
50250'21'26
Complaint SeverityⓘLast 10 years
More serious complaints than most buildings nearby
35 Priority A and B complaints over 12 years — 2.9 per year on average. Size-normalized by building volume.
2.9/yr89th pct(med. 0.2/yr)fewermedianmost
Department of Buildings Complaints
Total complaints since 2014
112
2 active
Total Priority Aⓘ
11
Total Priority Bⓘ
24
1 active
No Access for Inspection (past 5 yrs)ⓘ
8%
5 complaints
Complaints over time
5 yrsAll time

First filed Mar 19, 2014. Latest: May 19, 2026.

Top complaint types
5 yrsAll time
A — ImminentB — SeriousC — StandardD — Minor
Complaint log
112total
Active onlyAll
DateComplaint typePriorityStatusClosedOutcome
Jul 16, 2022

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDJul 26, 2022
See something wrong? File a complaint with 311

No violation warranted for complaint at time of inspection

May 29, 2022

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDJun 8, 2022

Please see complaint number

May 29, 2022

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDJun 8, 2022

No violation warranted for complaint at time of inspection

May 26, 2022

Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit

23

BCLOSEDAug 3, 2022

Stop work order fully rescinded n

May 10, 2022

Failure to Maintain

73

CCLOSEDMay 10, 2022

Ecb violation served

May 10, 2022

Failure to Maintain

73

CCLOSEDAug 2, 2022

Stop work order fully rescinded n

May 8, 2022

Safety Net/Guard Rail – Damaged/Inadequate/None (6-stories/75FT or Less)

88

BCLOSEDAug 3, 2022

Stop work order fully rescinded n

Apr 10, 2022

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDMay 11, 2022

No violation warranted for complaint at time of inspection

Jan 17, 2022

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDFeb 14, 2022

No violation warranted for complaint at time of inspection

Dec 19, 2021

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDDec 29, 2021

No violation warranted for complaint at time of inspection

Nov 16, 2021

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDDec 27, 2021

Please see complaint number

Oct 16, 2021

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDDec 27, 2021

Please see complaint number

Aug 31, 2021

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDSep 14, 2021

No violation warranted for complaint at time of inspection

Aug 30, 2021

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDSep 14, 2021

Please see complaint number

Aug 30, 2021

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDSep 14, 2021

Please see complaint number

Aug 28, 2021

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDSep 14, 2021

Please see complaint number

Aug 1, 2021

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDSep 14, 2021

Please see complaint number

Feb 23, 2021

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDFeb 24, 2021

No violation warranted for complaint at time of inspection

Dec 5, 2020

Elevator: Multiple Devices on Property

6M

CCLOSEDJan 6, 2021

No violation warranted for complaint at time of inspection

Sep 30, 2020

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDNov 6, 2020

No violation warranted for complaint at time of inspection

Aug 20, 2020

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDAug 25, 2020

No violation warranted for complaint at time of inspection

Aug 18, 2020

Elevator: Multiple Devices on Property

6M

CCLOSEDAug 25, 2020

Please see complaint number

Aug 3, 2020

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDAug 25, 2020

Please see complaint number

Aug 2, 2020

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDAug 25, 2020

Please see complaint number

Aug 1, 2020

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDAug 25, 2020

Please see complaint number

Aug 1, 2020

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDAug 25, 2020

Please see complaint number

May 17, 2020

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDJun 17, 2020

No violation warranted for complaint at time of inspection

Mar 16, 2020

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDApr 16, 2020

No violation warranted for complaint at time of inspection

Feb 20, 2020

Tenant Safety Inspection

6V

CCLOSEDFeb 20, 2020

No violation warranted for complaint at time of inspection

Feb 14, 2020

Tenant Safety Inspection

6V

CCLOSEDFeb 14, 2020

No violation warranted for complaint at time of inspection

Jan 16, 2020

Tenant Safety Inspection

6V

CCLOSEDJan 16, 2020

No violation warranted for complaint at time of inspection

Jan 13, 2020

Tenant Safety Inspection

6V

CCLOSEDJan 13, 2020

Compliance inspection performed

Dec 19, 2019

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDFeb 4, 2020

Ecb violation served

Oct 18, 2018

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDDec 3, 2018

No violation warranted for complaint at time of inspection

Sep 10, 2018

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDSep 11, 2018

Please see complaint number

Aug 29, 2018

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDSep 11, 2018

Ecb violation served

Aug 8, 2018

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDSep 11, 2018

Please see complaint number

Jul 29, 2018

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDSep 11, 2018

Please see complaint number

Jul 29, 2018

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDSep 11, 2018

Please see complaint number

Jul 13, 2018

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDJul 17, 2018

No violation warranted for complaint at time of inspection

Jul 11, 2018

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDJul 12, 2018

Please see complaint number

Jun 25, 2018

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDJul 9, 2018

No violation warranted for complaint at time of inspection

Jun 13, 2018

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDJul 12, 2018

No violation warranted for complaint at time of inspection

Apr 19, 2018

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDMay 3, 2018

No violation warranted for complaint at time of inspection

Feb 21, 2018

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDMar 22, 2018

Please see complaint number

Feb 21, 2018

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDMar 21, 2018

Ecb violation served

Feb 12, 2018

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDFeb 14, 2018

Ecb violation served

Feb 7, 2018

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDFeb 9, 2018

No violation warranted for complaint at time of inspection

Nov 5, 2017

Elevator: Defective/Inoperative

63

BCLOSEDNov 15, 2017

No violation warranted for complaint at time of inspection

Sep 25, 2017

Elevator: Defective/Inoperative

63

BCLOSEDOct 4, 2017

No violation warranted for complaint at time of inspection

CCLOSED
Jul 16, 2022
Elevator: Single Device on Property/No Alternate Service
6S
Closed Jul 26, 2022

No violation warranted for complaint at time of inspection

CCLOSED
May 29, 2022
Elevator: Single Device on Property/No Alternate Service
6S
Closed Jun 8, 2022

Please see complaint number

CCLOSED
May 29, 2022
Elevator: Single Device on Property/No Alternate Service
6S
Closed Jun 8, 2022

No violation warranted for complaint at time of inspection

BCLOSED
May 26, 2022
Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit
23
Closed Aug 3, 2022

Stop work order fully rescinded n

CCLOSED
May 10, 2022
Failure to Maintain
73
Closed May 10, 2022

Ecb violation served

CCLOSED
May 10, 2022
Failure to Maintain
73
Closed Aug 2, 2022

Stop work order fully rescinded n

BCLOSED
May 8, 2022
Safety Net/Guard Rail – Damaged/Inadequate/None (6-stories/75FT or Less)
88
Closed Aug 3, 2022

Stop work order fully rescinded n

CCLOSED
Apr 10, 2022
Elevator: Single Device on Property/No Alternate Service
6S
Closed May 11, 2022

No violation warranted for complaint at time of inspection

CCLOSED
Jan 17, 2022
Elevator: Single Device on Property/No Alternate Service
6S
Closed Feb 14, 2022

No violation warranted for complaint at time of inspection

CCLOSED
Dec 19, 2021
Elevator: Single Device on Property/No Alternate Service
6S
Closed Dec 29, 2021

No violation warranted for complaint at time of inspection

CCLOSED
Nov 16, 2021
Elevator: Single Device on Property/No Alternate Service
6S
Closed Dec 27, 2021

Please see complaint number

CCLOSED
Oct 16, 2021
Elevator: Single Device on Property/No Alternate Service
6S
Closed Dec 27, 2021

Please see complaint number

CCLOSED
Aug 31, 2021
Elevator: Single Device on Property/No Alternate Service
6S
Closed Sep 14, 2021

No violation warranted for complaint at time of inspection

CCLOSED
Aug 30, 2021
Elevator: Single Device on Property/No Alternate Service
6S
Closed Sep 14, 2021

Please see complaint number

CCLOSED
Aug 30, 2021
Elevator: Single Device on Property/No Alternate Service
6S
Closed Sep 14, 2021

Please see complaint number

CCLOSED
Aug 28, 2021
Elevator: Single Device on Property/No Alternate Service
6S
Closed Sep 14, 2021

Please see complaint number

CCLOSED
Aug 1, 2021
Elevator: Single Device on Property/No Alternate Service
6S
Closed Sep 14, 2021

Please see complaint number

CCLOSED
Feb 23, 2021
Elevator: Single Device on Property/No Alternate Service
6S
Closed Feb 24, 2021

No violation warranted for complaint at time of inspection

CCLOSED
Dec 5, 2020
Elevator: Multiple Devices on Property
6M
Closed Jan 6, 2021

No violation warranted for complaint at time of inspection

CCLOSED
Sep 30, 2020
Elevator: Single Device on Property/No Alternate Service
6S
Closed Nov 6, 2020

No violation warranted for complaint at time of inspection

CCLOSED
Aug 20, 2020
Elevator: Single Device on Property/No Alternate Service
6S
Closed Aug 25, 2020

No violation warranted for complaint at time of inspection

CCLOSED
Aug 18, 2020
Elevator: Multiple Devices on Property
6M
Closed Aug 25, 2020

Please see complaint number

CCLOSED
Aug 3, 2020
Elevator: Single Device on Property/No Alternate Service
6S
Closed Aug 25, 2020

Please see complaint number

CCLOSED
Aug 2, 2020
Elevator: Single Device on Property/No Alternate Service
6S
Closed Aug 25, 2020

Please see complaint number

CCLOSED
Aug 1, 2020
Elevator: Single Device on Property/No Alternate Service
6S
Closed Aug 25, 2020

Please see complaint number

CCLOSED
Aug 1, 2020
Elevator: Single Device on Property/No Alternate Service
6S
Closed Aug 25, 2020

Please see complaint number

CCLOSED
May 17, 2020
Elevator: Single Device on Property/No Alternate Service
6S
Closed Jun 17, 2020

No violation warranted for complaint at time of inspection

CCLOSED
Mar 16, 2020
Elevator: Single Device on Property/No Alternate Service
6S
Closed Apr 16, 2020

No violation warranted for complaint at time of inspection

CCLOSED
Feb 20, 2020
Tenant Safety Inspection
6V
Closed Feb 20, 2020

No violation warranted for complaint at time of inspection

CCLOSED
Feb 14, 2020
Tenant Safety Inspection
6V
Closed Feb 14, 2020

No violation warranted for complaint at time of inspection

CCLOSED
Jan 16, 2020
Tenant Safety Inspection
6V
Closed Jan 16, 2020

No violation warranted for complaint at time of inspection

CCLOSED
Jan 13, 2020
Tenant Safety Inspection
6V
Closed Jan 13, 2020

Compliance inspection performed

CCLOSED
Dec 19, 2019
Elevator: Single Device on Property/No Alternate Service
6S
Closed Feb 4, 2020

Ecb violation served

CCLOSED
Oct 18, 2018
Elevator: Single Device on Property/No Alternate Service
6S
Closed Dec 3, 2018

No violation warranted for complaint at time of inspection

CCLOSED
Sep 10, 2018
Elevator: Single Device on Property/No Alternate Service
6S
Closed Sep 11, 2018

Please see complaint number

CCLOSED
Aug 29, 2018
Elevator: Single Device on Property/No Alternate Service
6S
Closed Sep 11, 2018

Ecb violation served

CCLOSED
Aug 8, 2018
Elevator: Single Device on Property/No Alternate Service
6S
Closed Sep 11, 2018

Please see complaint number

CCLOSED
Jul 29, 2018
Elevator: Single Device on Property/No Alternate Service
6S
Closed Sep 11, 2018

Please see complaint number

CCLOSED
Jul 29, 2018
Elevator: Single Device on Property/No Alternate Service
6S
Closed Sep 11, 2018

Please see complaint number

CCLOSED
Jul 13, 2018
Elevator: Single Device on Property/No Alternate Service
6S
Closed Jul 17, 2018

No violation warranted for complaint at time of inspection

CCLOSED
Jul 11, 2018
Elevator: Single Device on Property/No Alternate Service
6S
Closed Jul 12, 2018

Please see complaint number

CCLOSED
Jun 25, 2018
Elevator: Single Device on Property/No Alternate Service
6S
Closed Jul 9, 2018

No violation warranted for complaint at time of inspection

CCLOSED
Jun 13, 2018
Elevator: Single Device on Property/No Alternate Service
6S
Closed Jul 12, 2018

No violation warranted for complaint at time of inspection

CCLOSED
Apr 19, 2018
Elevator: Single Device on Property/No Alternate Service
6S
Closed May 3, 2018

No violation warranted for complaint at time of inspection

CCLOSED
Feb 21, 2018
Elevator: Single Device on Property/No Alternate Service
6S
Closed Mar 22, 2018

Please see complaint number

CCLOSED
Feb 21, 2018
Elevator: Single Device on Property/No Alternate Service
6S
Closed Mar 21, 2018

Ecb violation served

CCLOSED
Feb 12, 2018
Elevator: Single Device on Property/No Alternate Service
6S
Closed Feb 14, 2018

Ecb violation served

CCLOSED
Feb 7, 2018
Elevator: Single Device on Property/No Alternate Service
6S
Closed Feb 9, 2018

No violation warranted for complaint at time of inspection

BCLOSED
Nov 5, 2017
Elevator: Defective/Inoperative
63
Closed Nov 15, 2017

No violation warranted for complaint at time of inspection

BCLOSED
Sep 25, 2017
Elevator: Defective/Inoperative
63
Closed Oct 4, 2017

No violation warranted for complaint at time of inspection

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