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4 SOPHIA LANE

Staten Island · ZIP 10304 · BIN 5101534 · Todt Hill-Emerson Hill-Lighthouse Hill-Manor Heights · On record since Jul 25, 2024 · Built 1988

NeighborhoodⓘTodt Hill-Emerson Hill…

Among the most complained-about buildings in Todt Hill-Emerson Hill-Lighthouse Hill-Manor Heights

More complaints than 100% of residential buildings in Todt Hill-Emerson Hill-Lighthouse Hill-Manor Heights over the last 10 years. Size-normalized by building volume.

Activity TrendsLast 5 years

Complaints have increased in the last 2 years

↑ Rising — no prior history

Complaint SeverityⓘLast 10 years

Among the highest rates of serious complaints nearby

15 Priority A and B complaints over 2 years — 8.0 per year on average. Size-normalized by building volume.

Department of Buildings Complaints

Total complaints since 2024

19

0 active

Total Priority Aⓘ

2

Total Priority Bⓘ

13

No Access for Inspection (past 5 yrs)ⓘ

21%

4 complaints

Complaints over time

First filed Jul 25, 2024. Latest: Jan 30, 2026.

Top complaint types

A — ImminentB — SeriousC — StandardD — Minor

Complaint log

19total

Active only All

Date

Complaint type

Priority

Status

Closed

Outcome

Jan 30, 2026

Illegal Conversion

45

B

CLOSED

Feb 5, 2026

See something wrong? File a complaint with 311

BCLOSED

Jan 30, 2026

Illegal Conversion

45

Closed Feb 5, 2026

Inspector unable to gain access - 2nd attempt

CCLOSED

Mar 28, 2025

Elevator: Single Device on Property/No Alternate Service

6S

Closed Dec 22, 2025

Inspector unable to gain access - 2nd attempt

BCLOSED

Mar 27, 2025

Permit – None (Building/PA/Demo etc.)

05

Closed Apr 22, 2025

Please see complaint number

BCLOSED

Mar 27, 2025

Plumbing Work – Illegal/No Permit (also Sprinkler/Standpipe)

66

Closed Apr 4, 2025

Access denied - 2nd attempt

CCLOSED

Mar 27, 2025

Illegal Commercial/Manufacturing Use in Residential Zone

74

Closed Oct 16, 2025

No violation warranted for complaint at time of inspection

DCLOSED

Feb 12, 2025

Curb Cut/Driveway/Carport – Illegal

35

Closed Feb 20, 2025

Ecb violation served

DCLOSED

Feb 10, 2025

Vent/Exhaust – Illegal/Improper

53

Closed Feb 20, 2025

Ecb violation served

BCLOSED

Feb 10, 2025

Illegal Conversion

45

Closed Feb 20, 2025

Please see complaint number

ACLOSED

Feb 10, 2025

Demolition – Unsafe/Illegal/Mechanical Demo

12

Closed Feb 11, 2025

No violation warranted for complaint at time of inspection

BCLOSED

Feb 10, 2025

Permit – None (Building/PA/Demo etc.)

05

Closed Feb 20, 2025

Building violation issued for failure to obey stop work order

BCLOSED

Feb 10, 2025

Permit – None (Building/PA/Demo etc.)

05

Closed Feb 20, 2025

Please see complaint number

BCLOSED

Feb 10, 2025

Electrical Wiring: Defective/Exposed – In Progress

59

Closed Feb 14, 2025

AA

BCLOSED

Feb 10, 2025

Permit – None (Building/PA/Demo etc.)

05

Closed Feb 20, 2025

Please see complaint number

BCLOSED

Feb 10, 2025

Illegal Conversion

45

Closed Apr 7, 2025

Please see complaint number

ACLOSED

Feb 10, 2025

Building Shaking/Vibrating/Structural Stability Affected

30

Closed Feb 12, 2025

No violation warranted for complaint at time of inspection

BCLOSED

Feb 10, 2025

Construction: Contrary/Beyond Approved Plans/Permits

83

Closed Feb 20, 2025

Inspector unable to gain access - 2nd attempt

BCLOSED

Feb 10, 2025

Construction – Change Grade/Change Watercourse

06

Closed Feb 20, 2025

No violation warranted for complaint at time of inspection

BCLOSED

Jul 25, 2024

Construction Enforcement Work Order (DOB)

1X

Closed Mar 6, 2025

Ecb violation served

BCLOSED

Jul 25, 2024

Construction Enforcement Work Order (DOB)

1X

Closed Jul 27, 2024

Full stop work order served f