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363 WEST 23 STREET

Manhattan · ZIP 10011 · BIN 1078541 · Chelsea-Hudson Yards · On record since Mar 27, 1995 · Built 1963

NeighborhoodⓘChelsea-Hudson Yards
Among the most complained-about buildings in Chelsea-Hudson Yards
More complaints than 99% of residential buildings in Chelsea-Hudson Yards over the last 10 years. Size-normalized by building volume.
99th pct
Activity TrendsLast 5 years
Complaints have decreased in recent years
↓ Down 72% in the last 2 years (69 vs 246 prior 2 yrs)
180900'21'26
Complaint SeverityⓘLast 10 years
Among the highest rates of serious complaints nearby
450 Priority A and B complaints over 31 years — 44.1 per year on average. Size-normalized by building volume.
44.1/yr97th pct(med. 0.2/yr)fewermedianmost
Department of Buildings Complaints
Total complaints since 1995
454
0 active
Total Priority Aⓘ
425
Total Priority Bⓘ
25
No Access for Inspection (past 5 yrs)ⓘ
0%
2 complaints
Complaints over time
5 yrsAll time

First filed Mar 27, 1995. Latest: Mar 23, 2026.

Top complaint types
5 yrsAll time
A — ImminentB — SeriousC — StandardD — Minor
Complaint log
454total
Active onlyAll
DateComplaint typePriorityStatusClosedOutcome
Oct 4, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDOct 4, 2021
See something wrong? File a complaint with 311

No violation warranted for complaint at time of inspection

Oct 1, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDOct 1, 2021

Please see complaint number

Sep 28, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 28, 2021

Please see complaint number

Sep 26, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 27, 2021

No violation warranted for complaint at time of inspection

Sep 24, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 25, 2021

No violation warranted for complaint at time of inspection

Sep 20, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 20, 2021

Please see complaint number

Sep 19, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 20, 2021

No violation warranted for complaint at time of inspection

Sep 18, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 20, 2021

No violation warranted for complaint at time of inspection

Sep 17, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 17, 2021

No violation warranted for complaint at time of inspection

Sep 14, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 14, 2021

Please see complaint number

Sep 13, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 13, 2021

No violation warranted for complaint at time of inspection

Sep 12, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 13, 2021

No violation warranted for complaint at time of inspection

Sep 10, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 10, 2021

No violation warranted for complaint at time of inspection

Sep 7, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 8, 2021

No violation warranted for complaint at time of inspection

Sep 6, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 7, 2021

No violation warranted for complaint at time of inspection

Sep 5, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 5, 2021

No violation warranted for complaint at time of inspection

Sep 4, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 5, 2021

No violation warranted for complaint at time of inspection

Aug 30, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 31, 2021

No violation warranted for complaint at time of inspection

Aug 29, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 30, 2021

No violation warranted for complaint at time of inspection

Aug 28, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 30, 2021

No violation warranted for complaint at time of inspection

Aug 26, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 27, 2021

No violation warranted for complaint at time of inspection

Aug 24, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 25, 2021

No violation warranted for complaint at time of inspection

Aug 23, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 23, 2021

No violation warranted for complaint at time of inspection

Aug 21, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 22, 2021

No violation warranted for complaint at time of inspection

Aug 20, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 20, 2021

No violation warranted for complaint at time of inspection

Aug 16, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 18, 2021

Ecb violation served

Aug 15, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 16, 2021

No violation warranted for complaint at time of inspection

Aug 14, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 15, 2021

No violation warranted for complaint at time of inspection

Aug 7, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 8, 2021

No violation warranted for complaint at time of inspection

Aug 2, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 2, 2021

No violation warranted for complaint at time of inspection

Aug 1, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 2, 2021

No violation warranted for complaint at time of inspection

Jul 31, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 1, 2021

No violation warranted for complaint at time of inspection

Jul 31, 2021

Safety Net/Guard Rail – Damaged/Inadequate/None (6-stories/75FT or Less)

88

BCLOSEDJul 31, 2021

No violation warranted for complaint at time of inspection

Jul 2, 2021

Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit

23

BCLOSEDJul 6, 2021

Please see complaint number

Jul 2, 2021

Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit

23

BCLOSEDJul 6, 2021

No violation warranted for complaint at time of inspection

Jun 25, 2021

Adjacent Buildings – Not Protected

03

ACLOSEDJun 26, 2021

No violation warranted for complaint at time of inspection

Jun 18, 2021

Suspended (Hanging) Scaffolds – No Permit/License/Dangerous/Accident

1E

ACLOSEDJun 20, 2021

No violation warranted for complaint at time of inspection

Jun 14, 2021

Site Conditions Endangering Workers

91

ACLOSEDJun 15, 2021

No violation warranted for complaint at time of inspection

Jun 11, 2021

Suspended (Hanging) Scaffolds – No Permit/License/Dangerous/Accident

1E

ACLOSEDJun 12, 2021

No violation warranted for complaint at time of inspection

Jun 8, 2021

Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit

23

BCLOSEDJun 10, 2021

No violation warranted for complaint at time of inspection

Jun 7, 2021

Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit

23

BCLOSEDJun 8, 2021

No violation warranted for complaint at time of inspection

May 14, 2021

Site Conditions Endangering Workers

91

ACLOSEDMay 14, 2021

No violation warranted for complaint at time of inspection

May 12, 2021

Safety Net/Guard Rail – Damaged/Inadequate/None (over 6-stories/75FT)

21

BCLOSEDMay 13, 2021

No violation warranted for complaint at time of inspection

Apr 26, 2018

Safety Net/Guard Rail – Damaged/Inadequate/None (6-stories/75FT or Less)

88

BCLOSEDMay 2, 2018

No violation warranted for complaint at time of inspection

Jun 1, 2017

Construction: Contrary/Beyond Approved Plans/Permits

83

BCLOSEDAug 3, 2017

No violation warranted for complaint at time of inspection

Sep 21, 2012

SEP – Professional Certification Compliance Audit

4B

BCLOSEDSep 28, 2012

No violation warranted for complaint at time of inspection

Jul 22, 2008

After Hours Work – Illegal

04

BCLOSEDAug 27, 2008

No violation warranted for complaint at time of inspection

Apr 3, 2007

Permit – None (Building/PA/Demo etc.)

05

BCLOSEDMay 18, 2007

No violation warranted for complaint at time of inspection

Aug 21, 2006

Permit – None (Building/PA/Demo etc.)

05

BCLOSEDSep 20, 2006

Ecb & buildings violations served

Jul 31, 2006

Permit – None (Building/PA/Demo etc.)

05

BCLOSEDAug 7, 2006

No violation warranted for complaint at time of inspection

ACLOSED
Oct 4, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Oct 4, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Oct 1, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Oct 1, 2021

Please see complaint number

ACLOSED
Sep 28, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 28, 2021

Please see complaint number

ACLOSED
Sep 26, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 27, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Sep 24, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 25, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Sep 20, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 20, 2021

Please see complaint number

ACLOSED
Sep 19, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 20, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Sep 18, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 20, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Sep 17, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 17, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Sep 14, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 14, 2021

Please see complaint number

ACLOSED
Sep 13, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 13, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Sep 12, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 13, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Sep 10, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 10, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Sep 7, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 8, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Sep 6, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 7, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Sep 5, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 5, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Sep 4, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 5, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Aug 30, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 31, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Aug 29, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 30, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Aug 28, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 30, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Aug 26, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 27, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Aug 24, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 25, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Aug 23, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 23, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Aug 21, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 22, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Aug 20, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 20, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Aug 16, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 18, 2021

Ecb violation served

ACLOSED
Aug 15, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 16, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Aug 14, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 15, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Aug 7, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 8, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Aug 2, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 2, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Aug 1, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 2, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Jul 31, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 1, 2021

No violation warranted for complaint at time of inspection

BCLOSED
Jul 31, 2021
Safety Net/Guard Rail – Damaged/Inadequate/None (6-stories/75FT or Less)
88
Closed Jul 31, 2021

No violation warranted for complaint at time of inspection

BCLOSED
Jul 2, 2021
Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit
23
Closed Jul 6, 2021

Please see complaint number

BCLOSED
Jul 2, 2021
Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit
23
Closed Jul 6, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Jun 25, 2021
Adjacent Buildings – Not Protected
03
Closed Jun 26, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Jun 18, 2021
Suspended (Hanging) Scaffolds – No Permit/License/Dangerous/Accident
1E
Closed Jun 20, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Jun 14, 2021
Site Conditions Endangering Workers
91
Closed Jun 15, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Jun 11, 2021
Suspended (Hanging) Scaffolds – No Permit/License/Dangerous/Accident
1E
Closed Jun 12, 2021

No violation warranted for complaint at time of inspection

BCLOSED
Jun 8, 2021
Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit
23
Closed Jun 10, 2021

No violation warranted for complaint at time of inspection

BCLOSED
Jun 7, 2021
Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit
23
Closed Jun 8, 2021

No violation warranted for complaint at time of inspection

ACLOSED
May 14, 2021
Site Conditions Endangering Workers
91
Closed May 14, 2021

No violation warranted for complaint at time of inspection

BCLOSED
May 12, 2021
Safety Net/Guard Rail – Damaged/Inadequate/None (over 6-stories/75FT)
21
Closed May 13, 2021

No violation warranted for complaint at time of inspection

BCLOSED
Apr 26, 2018
Safety Net/Guard Rail – Damaged/Inadequate/None (6-stories/75FT or Less)
88
Closed May 2, 2018

No violation warranted for complaint at time of inspection

BCLOSED
Jun 1, 2017
Construction: Contrary/Beyond Approved Plans/Permits
83
Closed Aug 3, 2017

No violation warranted for complaint at time of inspection

BCLOSED
Sep 21, 2012
SEP – Professional Certification Compliance Audit
4B
Closed Sep 28, 2012

No violation warranted for complaint at time of inspection

BCLOSED
Jul 22, 2008
After Hours Work – Illegal
04
Closed Aug 27, 2008

No violation warranted for complaint at time of inspection

BCLOSED
Apr 3, 2007
Permit – None (Building/PA/Demo etc.)
05
Closed May 18, 2007

No violation warranted for complaint at time of inspection

BCLOSED
Aug 21, 2006
Permit – None (Building/PA/Demo etc.)
05
Closed Sep 20, 2006

Ecb & buildings violations served

BCLOSED
Jul 31, 2006
Permit – None (Building/PA/Demo etc.)
05
Closed Aug 7, 2006

No violation warranted for complaint at time of inspection

Page 9 of 10
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