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363 WEST 23 STREET

Manhattan · ZIP 10011 · BIN 1078541 · Chelsea-Hudson Yards · On record since Mar 27, 1995 · Built 1963

NeighborhoodⓘChelsea-Hudson Yards
Among the most complained-about buildings in Chelsea-Hudson Yards
More complaints than 99% of residential buildings in Chelsea-Hudson Yards over the last 10 years. Size-normalized by building volume.
99th pct
Activity TrendsLast 5 years
Complaints have decreased in recent years
↓ Down 72% in the last 2 years (69 vs 246 prior 2 yrs)
180900'21'26
Complaint SeverityⓘLast 10 years
Among the highest rates of serious complaints nearby
450 Priority A and B complaints over 31 years — 44.1 per year on average. Size-normalized by building volume.
44.1/yr97th pct(med. 0.2/yr)fewermedianmost
Department of Buildings Complaints
Total complaints since 1995
454
0 active
Total Priority Aⓘ
425
Total Priority Bⓘ
25
No Access for Inspection (past 5 yrs)ⓘ
0%
2 complaints
Complaints over time
5 yrsAll time

First filed Mar 27, 1995. Latest: Mar 23, 2026.

Top complaint types
5 yrsAll time
A — ImminentB — SeriousC — StandardD — Minor
Complaint log
454total
Active onlyAll
DateComplaint typePriorityStatusClosedOutcome
Jan 16, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 17, 2022
See something wrong? File a complaint with 311

No violation warranted for complaint at time of inspection

Jan 14, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 14, 2022

No violation warranted for complaint at time of inspection

Jan 12, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 12, 2022

No violation warranted for complaint at time of inspection

Jan 12, 2022

Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit

23

BCLOSEDJan 13, 2022

No violation warranted for complaint at time of inspection

Jan 9, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 10, 2022

No violation warranted for complaint at time of inspection

Jan 9, 2022

Material Storage – Unsafe

18

ACLOSEDJan 11, 2022

Insufficient information/unable to locate address

Jan 5, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 5, 2022

No violation warranted for complaint at time of inspection

Jan 3, 2022

Material Storage – Unsafe

18

ACLOSEDJan 3, 2022

No violation warranted for complaint at time of inspection

Jan 3, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 3, 2022

No violation warranted for complaint at time of inspection

Jan 1, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 2, 2022

No violation warranted for complaint at time of inspection

Dec 30, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 30, 2021

No violation warranted for complaint at time of inspection

Dec 29, 2021

After Hours Work – Illegal

04

BCLOSEDDec 30, 2021

No violation warranted for complaint at time of inspection

Dec 28, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 28, 2021

No violation warranted for complaint at time of inspection

Dec 27, 2021

Material Storage – Unsafe

18

ACLOSEDDec 28, 2021

No violation warranted for complaint at time of inspection

Dec 26, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 26, 2021

No violation warranted for complaint at time of inspection

Dec 24, 2021

Material Storage – Unsafe

18

ACLOSEDDec 25, 2021

No violation warranted for complaint at time of inspection

Dec 23, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 23, 2021

No violation warranted for complaint at time of inspection

Dec 21, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 21, 2021

No violation warranted for complaint at time of inspection

Dec 19, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 20, 2021

No violation warranted for complaint at time of inspection

Dec 17, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 17, 2021

No violation warranted for complaint at time of inspection

Dec 15, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 15, 2021

No violation warranted for complaint at time of inspection

Dec 11, 2021

Suspended (Hanging) Scaffolds – No Permit/License/Dangerous/Accident

1E

ACLOSEDDec 12, 2021

No violation warranted for complaint at time of inspection

Dec 10, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 10, 2021

No violation warranted for complaint at time of inspection

Dec 8, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 9, 2021

No violation warranted for complaint at time of inspection

Dec 6, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 6, 2021

No violation warranted for complaint at time of inspection

Dec 4, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 5, 2021

Please see complaint number

Dec 1, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 2, 2021

No violation warranted for complaint at time of inspection

Nov 28, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 29, 2021

No violation warranted for complaint at time of inspection

Nov 26, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 26, 2021

No violation warranted for complaint at time of inspection

Nov 24, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 25, 2021

Please see complaint number

Nov 23, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 23, 2021

Please see complaint number

Nov 21, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 21, 2021

Please see complaint number

Nov 18, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 19, 2021

No violation warranted for complaint at time of inspection

Nov 17, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 18, 2021

No violation warranted for complaint at time of inspection

Nov 15, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 16, 2021

No violation warranted for complaint at time of inspection

Nov 11, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 12, 2021

No violation warranted for complaint at time of inspection

Nov 9, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 9, 2021

Please see complaint number

Nov 7, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 7, 2021

Please see complaint number

Nov 5, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 5, 2021

Please see complaint number

Nov 3, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 4, 2021

No violation warranted for complaint at time of inspection

Oct 31, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 1, 2021

No violation warranted for complaint at time of inspection

Oct 29, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDOct 29, 2021

No violation warranted for complaint at time of inspection

Oct 25, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDOct 26, 2021

Ecb violation served

Oct 22, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDOct 22, 2021

No violation warranted for complaint at time of inspection

Oct 20, 2021

Safety Net/Guard Rail – Damaged/Inadequate/None (over 6-stories/75FT)

21

BCLOSEDOct 26, 2021

Stop work order fully rescinded n

Oct 17, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDOct 18, 2021

No violation warranted for complaint at time of inspection

Oct 15, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDOct 15, 2021

No violation warranted for complaint at time of inspection

Oct 10, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDOct 11, 2021

No violation warranted for complaint at time of inspection

Oct 8, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDOct 8, 2021

No violation warranted for complaint at time of inspection

Oct 5, 2021

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDOct 5, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Jan 16, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jan 17, 2022

No violation warranted for complaint at time of inspection

ACLOSED
Jan 14, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jan 14, 2022

No violation warranted for complaint at time of inspection

ACLOSED
Jan 12, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jan 12, 2022

No violation warranted for complaint at time of inspection

BCLOSED
Jan 12, 2022
Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit
23
Closed Jan 13, 2022

No violation warranted for complaint at time of inspection

ACLOSED
Jan 9, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jan 10, 2022

No violation warranted for complaint at time of inspection

ACLOSED
Jan 9, 2022
Material Storage – Unsafe
18
Closed Jan 11, 2022

Insufficient information/unable to locate address

ACLOSED
Jan 5, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jan 5, 2022

No violation warranted for complaint at time of inspection

ACLOSED
Jan 3, 2022
Material Storage – Unsafe
18
Closed Jan 3, 2022

No violation warranted for complaint at time of inspection

ACLOSED
Jan 3, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jan 3, 2022

No violation warranted for complaint at time of inspection

ACLOSED
Jan 1, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jan 2, 2022

No violation warranted for complaint at time of inspection

ACLOSED
Dec 30, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Dec 30, 2021

No violation warranted for complaint at time of inspection

BCLOSED
Dec 29, 2021
After Hours Work – Illegal
04
Closed Dec 30, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Dec 28, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Dec 28, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Dec 27, 2021
Material Storage – Unsafe
18
Closed Dec 28, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Dec 26, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Dec 26, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Dec 24, 2021
Material Storage – Unsafe
18
Closed Dec 25, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Dec 23, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Dec 23, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Dec 21, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Dec 21, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Dec 19, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Dec 20, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Dec 17, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Dec 17, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Dec 15, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Dec 15, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Dec 11, 2021
Suspended (Hanging) Scaffolds – No Permit/License/Dangerous/Accident
1E
Closed Dec 12, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Dec 10, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Dec 10, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Dec 8, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Dec 9, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Dec 6, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Dec 6, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Dec 4, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Dec 5, 2021

Please see complaint number

ACLOSED
Dec 1, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Dec 2, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Nov 28, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 29, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Nov 26, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 26, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Nov 24, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 25, 2021

Please see complaint number

ACLOSED
Nov 23, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 23, 2021

Please see complaint number

ACLOSED
Nov 21, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 21, 2021

Please see complaint number

ACLOSED
Nov 18, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 19, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Nov 17, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 18, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Nov 15, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 16, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Nov 11, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 12, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Nov 9, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 9, 2021

Please see complaint number

ACLOSED
Nov 7, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 7, 2021

Please see complaint number

ACLOSED
Nov 5, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 5, 2021

Please see complaint number

ACLOSED
Nov 3, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 4, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Oct 31, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 1, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Oct 29, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Oct 29, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Oct 25, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Oct 26, 2021

Ecb violation served

ACLOSED
Oct 22, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Oct 22, 2021

No violation warranted for complaint at time of inspection

BCLOSED
Oct 20, 2021
Safety Net/Guard Rail – Damaged/Inadequate/None (over 6-stories/75FT)
21
Closed Oct 26, 2021

Stop work order fully rescinded n

ACLOSED
Oct 17, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Oct 18, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Oct 15, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Oct 15, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Oct 10, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Oct 11, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Oct 8, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Oct 8, 2021

No violation warranted for complaint at time of inspection

ACLOSED
Oct 5, 2021
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Oct 5, 2021

No violation warranted for complaint at time of inspection

Page 8 of 10
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