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12 EAST 31 STREET

Manhattan · ZIP 10016 · BIN 1016980 · Midtown South-Flatiron-Union Square · On record since Apr 27, 1994 · Built 1903

NeighborhoodⓘMidtown South-Flatiron…
Among the most complained-about buildings in Midtown South-Flatiron-Union Square
More complaints than 91% of residential buildings in Midtown South-Flatiron-Union Square over the last 10 years. Size-normalized by building volume.
91st pct
Activity TrendsLast 5 years
Complaint rate has been consistent over time
→ Stable in the last 2 years (16 vs 15 prior 2 yrs)
20100'21'26
Complaint SeverityⓘLast 10 years
More serious complaints than most buildings nearby
24 Priority A and B complaints over 32 years — 1.0 per year on average. Size-normalized by building volume.
1.0/yr74th pct(med. 0.2/yr)fewermedianmost
Department of Buildings Complaints
Total complaints since 1994
79
4 active
Total Priority Aⓘ
3
Total Priority Bⓘ
21
No Access for Inspection (past 5 yrs)ⓘ
0%
0 complaints
Complaints over time
5 yrsAll time

First filed Apr 27, 1994. Latest: Jan 14, 2026.

Top complaint types
5 yrsAll time
A — ImminentB — SeriousC — StandardD — Minor
Complaint log
79total
Active onlyAll
DateComplaint typePriorityStatusClosedOutcome
Jan 14, 2026

Elevator: Multiple Devices on Property

6M

CCLOSEDMar 3, 2026
See something wrong? File a complaint with 311

Ecb violation served

Jan 9, 2026

Elevator: Multiple Devices on Property

6M

CCLOSEDJan 13, 2026

No violation warranted for complaint at time of inspection

Nov 24, 2025

Elevator: Multiple Devices on Property

6M

CCLOSEDDec 1, 2025

Ecb violation served

Jul 30, 2025

Work Without a Permit – Occupied Multiple Dwelling

7J

BCLOSEDJul 30, 2025

No violation warranted for complaint at time of inspection

Jul 21, 2025

Elevator: Multiple Devices on Property

6M

CCLOSEDNov 19, 2025

Ecb violation served

Jun 23, 2025

Semi-Annual Homeless Shelter Inspection: Plumbing

6B

CCLOSEDJun 24, 2025

Ecb violation served

Jun 23, 2025

Semi-Annual Homeless Shelter Inspection: Construction

6C

CCLOSEDJun 24, 2025

Ecb violation served

May 8, 2025

Elevator: Multiple Devices on Property

6M

CCLOSEDJun 26, 2025

Ecb violation served

Dec 30, 2024

Boiler: Defective/Inoperative/No Permit

58

BCLOSEDDec 30, 2024

Please see complaint number

Dec 24, 2024

Boiler: Defective/Inoperative/No Permit

58

BCLOSEDDec 30, 2024

Please see complaint number

Dec 22, 2024

Boiler: Defective/Inoperative/No Permit

58

BCLOSEDDec 30, 2024

Ecb violation served

Dec 2, 2024

Elevator: Multiple Devices on Property

6M

CCLOSEDApr 11, 2025

No violation warranted for complaint at time of inspection

Aug 5, 2024

Local Law 188/17 Compliance Inspections – Active Jobs

7K

DACTIVE——
Aug 1, 2024

Local Law 188/17 Compliance Inspections – Active Jobs

7K

DACTIVE——
Jul 23, 2024

Tenant Safety Inspection

6V

CCLOSEDJul 23, 2024

Ecb violation served

Jul 23, 2024

Tenant Safety Inspection

6V

CCLOSEDJul 23, 2024

Ecb violation served

May 23, 2024

Elevator: Multiple Devices on Property

6M

CCLOSEDMay 24, 2024

Ecb violation served

Feb 27, 2024

Semi-Annual Homeless Shelter Inspection: Electrical

6D

CCLOSEDFeb 28, 2024

Ecb violation served

Feb 26, 2024

Semi-Annual Homeless Shelter Inspection: Construction

6C

CCLOSEDFeb 27, 2024

Ecb violation served

Feb 26, 2024

Boiler: Defective/Inoperative/No Permit

58

BCLOSEDFeb 28, 2024

No violation warranted for complaint at time of inspection

Dec 15, 2023

Semi-Annual Homeless Shelter Inspection: Plumbing

6B

CCLOSEDDec 15, 2023

Ecb violation served

May 23, 2023

Local Law 188/17 Compliance Inspections – Active Jobs

7K

DACTIVESep 18, 2023X1
May 23, 2023

Local Law 188/17 Compliance Inspections – Active Jobs

7K

DACTIVEAug 31, 2023X1
Feb 23, 2023

Local Law 188/17 Compliance Inspections – Active Jobs

7K

DCLOSEDFeb 28, 2023

No violation warranted for complaint at time of inspection

Feb 10, 2023

Elevator: Multiple Devices on Property

6M

CCLOSEDFeb 21, 2023

Ecb violation served

Jan 31, 2023

Local Law 188/17 Compliance Inspections – Active Jobs

7K

DCLOSEDFeb 1, 2023

No violation warranted for complaint at time of inspection

Oct 27, 2022

Site Conditions Endangering Workers

91

ACLOSEDOct 27, 2022

No violation warranted for complaint at time of inspection

Sep 23, 2022

Semi-Annual Homeless Shelter Inspection: Plumbing

6B

CCLOSEDSep 27, 2022

Ecb violation served

Sep 23, 2022

Semi-Annual Homeless Shelter Inspection: Construction

6C

CCLOSEDSep 27, 2022

Ecb violation served

Sep 23, 2022

Semi-Annual Homeless Shelter Inspection: Electrical

6D

CCLOSEDSep 27, 2022

Ecb violation served

Sep 23, 2022

Boiler: Defective/Inoperative/No Permit

58

BCLOSEDSep 23, 2022

Ecb violation served

Jul 25, 2022

Failure to Maintain

73

CCLOSEDSep 9, 2022

No violation warranted for complaint at time of inspection

May 23, 2022

Semi-Annual Homeless Shelter Inspection: Plumbing

6B

CCLOSEDMay 24, 2022

Ecb violation served

May 23, 2022

Semi-Annual Homeless Shelter Inspection: Electrical

6D

CCLOSEDMay 25, 2022

Ecb violation served

May 23, 2022

Semi-Annual Homeless Shelter Inspection: Construction

6C

CCLOSEDMay 24, 2022

Ecb violation served

Mar 2, 2022

Elevator: Multiple Devices on Property

6M

CCLOSEDMar 14, 2022

No violation warranted for complaint at time of inspection

Oct 6, 2021

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDDec 9, 2021

No violation warranted for complaint at time of inspection

Aug 18, 2021

Semi-Annual Homeless Shelter Inspection: Plumbing

6B

CCLOSEDAug 23, 2021

Ecb violation served

Mar 6, 2020

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDMar 9, 2020

Ecb violation served

Oct 3, 2019

Semi-Annual Homeless Shelter Inspection: Construction

6C

CCLOSEDOct 4, 2019

Ecb violation served

Mar 18, 2019

Semi-Annual Homeless Shelter Inspection: Electrical

6D

CCLOSEDApr 11, 2019

Ecb violation served

Dec 13, 2018

Elevator: Multiple Devices on Property

6M

CCLOSEDJan 3, 2019

No violation warranted for complaint at time of inspection

Dec 10, 2018

Elevator: Multiple Devices on Property

6M

CCLOSEDJan 3, 2019

Please see complaint number

Nov 28, 2018

Elevator: Multiple Devices on Property

6M

CCLOSEDNov 29, 2018

Ecb violation served

Oct 12, 2018

Electrical Wiring: Defective/Exposed – In Progress

59

BCLOSEDOct 15, 2018

Ecb violation served

Sep 14, 2018

Plumbing: Defective/Leaking/Not Maintained

94

CCLOSEDFeb 8, 2019

Ecb violation served

Sep 13, 2018

Failure to Maintain

73

CCLOSEDSep 13, 2018

Ecb violation served

Aug 7, 2018

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDAug 13, 2018

No violation warranted for complaint at time of inspection

Jul 31, 2018

Elevator: Multiple Devices on Property

6M

CCLOSEDAug 7, 2018

Ecb violation served

May 6, 2018

Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit

23

BCLOSEDMay 15, 2018

No violation warranted for complaint at time of inspection

CCLOSED
Jan 14, 2026
Elevator: Multiple Devices on Property
6M
Closed Mar 3, 2026

Ecb violation served

CCLOSED
Jan 9, 2026
Elevator: Multiple Devices on Property
6M
Closed Jan 13, 2026

No violation warranted for complaint at time of inspection

CCLOSED
Nov 24, 2025
Elevator: Multiple Devices on Property
6M
Closed Dec 1, 2025

Ecb violation served

BCLOSED
Jul 30, 2025
Work Without a Permit – Occupied Multiple Dwelling
7J
Closed Jul 30, 2025

No violation warranted for complaint at time of inspection

CCLOSED
Jul 21, 2025
Elevator: Multiple Devices on Property
6M
Closed Nov 19, 2025

Ecb violation served

CCLOSED
Jun 23, 2025
Semi-Annual Homeless Shelter Inspection: Plumbing
6B
Closed Jun 24, 2025

Ecb violation served

CCLOSED
Jun 23, 2025
Semi-Annual Homeless Shelter Inspection: Construction
6C
Closed Jun 24, 2025

Ecb violation served

CCLOSED
May 8, 2025
Elevator: Multiple Devices on Property
6M
Closed Jun 26, 2025

Ecb violation served

BCLOSED
Dec 30, 2024
Boiler: Defective/Inoperative/No Permit
58
Closed Dec 30, 2024

Please see complaint number

BCLOSED
Dec 24, 2024
Boiler: Defective/Inoperative/No Permit
58
Closed Dec 30, 2024

Please see complaint number

BCLOSED
Dec 22, 2024
Boiler: Defective/Inoperative/No Permit
58
Closed Dec 30, 2024

Ecb violation served

CCLOSED
Dec 2, 2024
Elevator: Multiple Devices on Property
6M
Closed Apr 11, 2025

No violation warranted for complaint at time of inspection

DACTIVE
Aug 5, 2024
Local Law 188/17 Compliance Inspections – Active Jobs
7K
DACTIVE
Aug 1, 2024
Local Law 188/17 Compliance Inspections – Active Jobs
7K
CCLOSED
Jul 23, 2024
Tenant Safety Inspection
6V
Closed Jul 23, 2024

Ecb violation served

CCLOSED
Jul 23, 2024
Tenant Safety Inspection
6V
Closed Jul 23, 2024

Ecb violation served

CCLOSED
May 23, 2024
Elevator: Multiple Devices on Property
6M
Closed May 24, 2024

Ecb violation served

CCLOSED
Feb 27, 2024
Semi-Annual Homeless Shelter Inspection: Electrical
6D
Closed Feb 28, 2024

Ecb violation served

CCLOSED
Feb 26, 2024
Semi-Annual Homeless Shelter Inspection: Construction
6C
Closed Feb 27, 2024

Ecb violation served

BCLOSED
Feb 26, 2024
Boiler: Defective/Inoperative/No Permit
58
Closed Feb 28, 2024

No violation warranted for complaint at time of inspection

CCLOSED
Dec 15, 2023
Semi-Annual Homeless Shelter Inspection: Plumbing
6B
Closed Dec 15, 2023

Ecb violation served

DACTIVE
May 23, 2023
Local Law 188/17 Compliance Inspections – Active Jobs
7K
Closed Sep 18, 2023
X1
DACTIVE
May 23, 2023
Local Law 188/17 Compliance Inspections – Active Jobs
7K
Closed Aug 31, 2023
X1
DCLOSED
Feb 23, 2023
Local Law 188/17 Compliance Inspections – Active Jobs
7K
Closed Feb 28, 2023

No violation warranted for complaint at time of inspection

CCLOSED
Feb 10, 2023
Elevator: Multiple Devices on Property
6M
Closed Feb 21, 2023

Ecb violation served

DCLOSED
Jan 31, 2023
Local Law 188/17 Compliance Inspections – Active Jobs
7K
Closed Feb 1, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Oct 27, 2022
Site Conditions Endangering Workers
91
Closed Oct 27, 2022

No violation warranted for complaint at time of inspection

CCLOSED
Sep 23, 2022
Semi-Annual Homeless Shelter Inspection: Plumbing
6B
Closed Sep 27, 2022

Ecb violation served

CCLOSED
Sep 23, 2022
Semi-Annual Homeless Shelter Inspection: Construction
6C
Closed Sep 27, 2022

Ecb violation served

CCLOSED
Sep 23, 2022
Semi-Annual Homeless Shelter Inspection: Electrical
6D
Closed Sep 27, 2022

Ecb violation served

BCLOSED
Sep 23, 2022
Boiler: Defective/Inoperative/No Permit
58
Closed Sep 23, 2022

Ecb violation served

CCLOSED
Jul 25, 2022
Failure to Maintain
73
Closed Sep 9, 2022

No violation warranted for complaint at time of inspection

CCLOSED
May 23, 2022
Semi-Annual Homeless Shelter Inspection: Plumbing
6B
Closed May 24, 2022

Ecb violation served

CCLOSED
May 23, 2022
Semi-Annual Homeless Shelter Inspection: Electrical
6D
Closed May 25, 2022

Ecb violation served

CCLOSED
May 23, 2022
Semi-Annual Homeless Shelter Inspection: Construction
6C
Closed May 24, 2022

Ecb violation served

CCLOSED
Mar 2, 2022
Elevator: Multiple Devices on Property
6M
Closed Mar 14, 2022

No violation warranted for complaint at time of inspection

CCLOSED
Oct 6, 2021
Elevator: Single Device on Property/No Alternate Service
6S
Closed Dec 9, 2021

No violation warranted for complaint at time of inspection

CCLOSED
Aug 18, 2021
Semi-Annual Homeless Shelter Inspection: Plumbing
6B
Closed Aug 23, 2021

Ecb violation served

CCLOSED
Mar 6, 2020
Elevator: Single Device on Property/No Alternate Service
6S
Closed Mar 9, 2020

Ecb violation served

CCLOSED
Oct 3, 2019
Semi-Annual Homeless Shelter Inspection: Construction
6C
Closed Oct 4, 2019

Ecb violation served

CCLOSED
Mar 18, 2019
Semi-Annual Homeless Shelter Inspection: Electrical
6D
Closed Apr 11, 2019

Ecb violation served

CCLOSED
Dec 13, 2018
Elevator: Multiple Devices on Property
6M
Closed Jan 3, 2019

No violation warranted for complaint at time of inspection

CCLOSED
Dec 10, 2018
Elevator: Multiple Devices on Property
6M
Closed Jan 3, 2019

Please see complaint number

CCLOSED
Nov 28, 2018
Elevator: Multiple Devices on Property
6M
Closed Nov 29, 2018

Ecb violation served

BCLOSED
Oct 12, 2018
Electrical Wiring: Defective/Exposed – In Progress
59
Closed Oct 15, 2018

Ecb violation served

CCLOSED
Sep 14, 2018
Plumbing: Defective/Leaking/Not Maintained
94
Closed Feb 8, 2019

Ecb violation served

CCLOSED
Sep 13, 2018
Failure to Maintain
73
Closed Sep 13, 2018

Ecb violation served

CCLOSED
Aug 7, 2018
Elevator: Single Device on Property/No Alternate Service
6S
Closed Aug 13, 2018

No violation warranted for complaint at time of inspection

CCLOSED
Jul 31, 2018
Elevator: Multiple Devices on Property
6M
Closed Aug 7, 2018

Ecb violation served

BCLOSED
May 6, 2018
Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit
23
Closed May 15, 2018

No violation warranted for complaint at time of inspection

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