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Building SafetyHousing Conditions

366 WEST 23 STREET

Manhattan · ZIP 10011 · BIN 1013374 · Chelsea-Hudson Yards · On record since Oct 28, 1998 · Built 1910

NeighborhoodⓘChelsea-Hudson Yards
Among the most complained-about buildings in Chelsea-Hudson Yards
More complaints than 100% of residential buildings in Chelsea-Hudson Yards over the last 10 years. Size-normalized by building volume.
100th pct
Activity TrendsLast 5 years
Complaints have increased in the last 2 years
↑ Up 79% in the last 2 years (34 vs 19 prior 2 yrs)
60300'22'26
Complaint SeverityⓘLast 10 years
Among the highest rates of serious complaints nearby
15 Priority A and B complaints over 28 years — 1.2 per year on average. Size-normalized by building volume.
1.2/yr94th pct(med. 0.2/yr)fewermedianmost
Department of Buildings Complaints
Total complaints since 1998
68
0 active
Total Priority Aⓘ
10
Total Priority Bⓘ
5
No Access for Inspection (past 5 yrs)ⓘ
2%
1 complaint
Complaints over time
5 yrsAll time

First filed Oct 28, 1998. Latest: Jun 1, 2026.

Top complaint types
5 yrsAll time
A — ImminentB — SeriousC — StandardD — Minor
Complaint log
68total
Active onlyAll
DateComplaint typePriorityStatusClosedOutcome
Jun 1, 2026

Construction Enforcement Work Order (DOB)

1X

BCLOSEDJun 2, 2026
See something wrong? File a complaint with 311

Compliance inspection performed

May 29, 2026

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDMay 29, 2026

Partial vacate order issued p

Mar 11, 2025

Lights from Parking Lot Shining on Building

79

CCLOSEDMar 14, 2025

No violation warranted for complaint at time of inspection

Jan 17, 2025

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDFeb 5, 2026J6
Jan 14, 2025

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDJan 14, 2025

Please see complaint number

Jan 10, 2025

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDJan 13, 2025

Please see complaint number

Jan 8, 2025

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDJan 8, 2025

Please see complaint number

Jan 3, 2025

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDJan 3, 2025

Please see complaint number

Jan 1, 2025

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDJan 2, 2025

Please see complaint number

Dec 30, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDDec 30, 2024

Please see complaint number

Dec 21, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDDec 23, 2024

Please see complaint number

Dec 18, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDDec 18, 2024

Please see complaint number

Dec 11, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDFeb 11, 2025

Please see complaint number

Dec 4, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDDec 5, 2024

Please see complaint number

Dec 1, 2024

Lights from Parking Lot Shining on Building

79

CCLOSEDDec 13, 2024

No violation warranted for complaint at time of inspection

Nov 26, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDNov 26, 2024

Please see complaint number

Nov 18, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDNov 20, 2024

Please see complaint number

Oct 27, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDOct 28, 2024

Please see complaint number

Oct 24, 2024

Advertising Sign/Billboard/Posters/Flexible Fabric – Illegal

2G

CCLOSEDOct 24, 2024

Please see complaint number

Oct 21, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDOct 22, 2024

Please see complaint number

Oct 17, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDOct 17, 2024

Please see complaint number

Oct 14, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDOct 16, 2024

Please see complaint number

Oct 9, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDOct 10, 2024

Please see complaint number

Oct 7, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDOct 7, 2024

Please see complaint number

Oct 3, 2024

Advertising Sign/Billboard/Posters/Flexible Fabric – Illegal

2G

CCLOSEDOct 3, 2024

Please see complaint number

Sep 30, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDOct 1, 2024

Please see complaint number

Sep 27, 2024

Sign Falling: Danger/Sign Erection or Display In-Progress (Illegal)

50

ACLOSEDSep 28, 2024

No violation warranted for complaint at time of inspection

Sep 20, 2024

Sign Falling: Danger/Sign Erection or Display In-Progress (Illegal)

50

ACLOSEDSep 22, 2024

No violation warranted for complaint at time of inspection

Sep 9, 2024

Lights from Parking Lot Shining on Building

79

CCLOSEDSep 25, 2024

No violation warranted for complaint at time of inspection

Sep 2, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDFeb 10, 2025

No violation warranted for complaint at time of inspection

Aug 15, 2024

Sign Falling: Danger/Sign Erection or Display In-Progress (Illegal)

50

ACLOSEDAug 15, 2024

No violation warranted for complaint at time of inspection

Aug 14, 2024

Vent/Exhaust – Illegal/Improper

53

DCLOSEDFeb 13, 2025

No violation warranted for complaint at time of inspection

Aug 1, 2024

Construction Enforcement Work Order (DOB)

1X

BCLOSEDAug 9, 2024

Access denied - 2nd attempt

Jul 7, 2024

Sign Falling: Danger/Sign Erection or Display In-Progress (Illegal)

50

ACLOSEDJul 8, 2024

No violation warranted for complaint at time of inspection

May 8, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDAug 16, 2024

Please see complaint number

Apr 29, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDApr 30, 2024

Please see complaint number

Apr 29, 2024

Enforcement Work Order (DOB)

1Y

DCLOSEDMay 1, 2024

Ecb violation served

Apr 25, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDApr 25, 2024

Please see complaint number

Apr 22, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDApr 23, 2024

Please see complaint number

Apr 20, 2024

Sign Falling: Danger/Sign Erection or Display In-Progress (Illegal)

50

ACLOSEDApr 22, 2024

No violation warranted for complaint at time of inspection

Apr 18, 2024

Advertising Sign/Billboard/Posters/Flexible Fabric – Illegal

2G

CCLOSEDAug 7, 2024

Please see complaint number

Apr 16, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDApr 16, 2024

Please see complaint number

Apr 13, 2024

Sign Falling: Danger/Sign Erection or Display In-Progress (Illegal)

50

ACLOSEDApr 15, 2024

No violation warranted for complaint at time of inspection

Apr 8, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDApr 10, 2024

Please see complaint number

Apr 4, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDJul 1, 2024

Please see complaint number

Apr 1, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDApr 2, 2024

Please see complaint number

Mar 29, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDApr 1, 2024

Please see complaint number

Mar 26, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDMar 26, 2024

Please see complaint number

Mar 23, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDMar 25, 2024

Please see complaint number

Mar 21, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDMar 21, 2024

Please see complaint number

BCLOSED
Jun 1, 2026
Construction Enforcement Work Order (DOB)
1X
Closed Jun 2, 2026

Compliance inspection performed

ACLOSED
May 29, 2026
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed May 29, 2026

Partial vacate order issued p

CCLOSED
Mar 11, 2025
Lights from Parking Lot Shining on Building
79
Closed Mar 14, 2025

No violation warranted for complaint at time of inspection

CCLOSED
Jan 17, 2025
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Feb 5, 2026
J6
CCLOSED
Jan 14, 2025
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Jan 14, 2025

Please see complaint number

CCLOSED
Jan 10, 2025
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Jan 13, 2025

Please see complaint number

CCLOSED
Jan 8, 2025
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Jan 8, 2025

Please see complaint number

CCLOSED
Jan 3, 2025
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Jan 3, 2025

Please see complaint number

CCLOSED
Jan 1, 2025
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Jan 2, 2025

Please see complaint number

CCLOSED
Dec 30, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Dec 30, 2024

Please see complaint number

CCLOSED
Dec 21, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Dec 23, 2024

Please see complaint number

CCLOSED
Dec 18, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Dec 18, 2024

Please see complaint number

CCLOSED
Dec 11, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Feb 11, 2025

Please see complaint number

CCLOSED
Dec 4, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Dec 5, 2024

Please see complaint number

CCLOSED
Dec 1, 2024
Lights from Parking Lot Shining on Building
79
Closed Dec 13, 2024

No violation warranted for complaint at time of inspection

CCLOSED
Nov 26, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Nov 26, 2024

Please see complaint number

CCLOSED
Nov 18, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Nov 20, 2024

Please see complaint number

CCLOSED
Oct 27, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Oct 28, 2024

Please see complaint number

CCLOSED
Oct 24, 2024
Advertising Sign/Billboard/Posters/Flexible Fabric – Illegal
2G
Closed Oct 24, 2024

Please see complaint number

CCLOSED
Oct 21, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Oct 22, 2024

Please see complaint number

CCLOSED
Oct 17, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Oct 17, 2024

Please see complaint number

CCLOSED
Oct 14, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Oct 16, 2024

Please see complaint number

CCLOSED
Oct 9, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Oct 10, 2024

Please see complaint number

CCLOSED
Oct 7, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Oct 7, 2024

Please see complaint number

CCLOSED
Oct 3, 2024
Advertising Sign/Billboard/Posters/Flexible Fabric – Illegal
2G
Closed Oct 3, 2024

Please see complaint number

CCLOSED
Sep 30, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Oct 1, 2024

Please see complaint number

ACLOSED
Sep 27, 2024
Sign Falling: Danger/Sign Erection or Display In-Progress (Illegal)
50
Closed Sep 28, 2024

No violation warranted for complaint at time of inspection

ACLOSED
Sep 20, 2024
Sign Falling: Danger/Sign Erection or Display In-Progress (Illegal)
50
Closed Sep 22, 2024

No violation warranted for complaint at time of inspection

CCLOSED
Sep 9, 2024
Lights from Parking Lot Shining on Building
79
Closed Sep 25, 2024

No violation warranted for complaint at time of inspection

CCLOSED
Sep 2, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Feb 10, 2025

No violation warranted for complaint at time of inspection

ACLOSED
Aug 15, 2024
Sign Falling: Danger/Sign Erection or Display In-Progress (Illegal)
50
Closed Aug 15, 2024

No violation warranted for complaint at time of inspection

DCLOSED
Aug 14, 2024
Vent/Exhaust – Illegal/Improper
53
Closed Feb 13, 2025

No violation warranted for complaint at time of inspection

BCLOSED
Aug 1, 2024
Construction Enforcement Work Order (DOB)
1X
Closed Aug 9, 2024

Access denied - 2nd attempt

ACLOSED
Jul 7, 2024
Sign Falling: Danger/Sign Erection or Display In-Progress (Illegal)
50
Closed Jul 8, 2024

No violation warranted for complaint at time of inspection

CCLOSED
May 8, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Aug 16, 2024

Please see complaint number

CCLOSED
Apr 29, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Apr 30, 2024

Please see complaint number

DCLOSED
Apr 29, 2024
Enforcement Work Order (DOB)
1Y
Closed May 1, 2024

Ecb violation served

CCLOSED
Apr 25, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Apr 25, 2024

Please see complaint number

CCLOSED
Apr 22, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Apr 23, 2024

Please see complaint number

ACLOSED
Apr 20, 2024
Sign Falling: Danger/Sign Erection or Display In-Progress (Illegal)
50
Closed Apr 22, 2024

No violation warranted for complaint at time of inspection

CCLOSED
Apr 18, 2024
Advertising Sign/Billboard/Posters/Flexible Fabric – Illegal
2G
Closed Aug 7, 2024

Please see complaint number

CCLOSED
Apr 16, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Apr 16, 2024

Please see complaint number

ACLOSED
Apr 13, 2024
Sign Falling: Danger/Sign Erection or Display In-Progress (Illegal)
50
Closed Apr 15, 2024

No violation warranted for complaint at time of inspection

CCLOSED
Apr 8, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Apr 10, 2024

Please see complaint number

CCLOSED
Apr 4, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Jul 1, 2024

Please see complaint number

CCLOSED
Apr 1, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Apr 2, 2024

Please see complaint number

CCLOSED
Mar 29, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Apr 1, 2024

Please see complaint number

CCLOSED
Mar 26, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Mar 26, 2024

Please see complaint number

CCLOSED
Mar 23, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Mar 25, 2024

Please see complaint number

CCLOSED
Mar 21, 2024
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Mar 21, 2024

Please see complaint number

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