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Building SafetyHousing Conditions

366 WEST 23 STREET

Manhattan · ZIP 10011 · BIN 1013374 · Chelsea-Hudson Yards · On record since Oct 28, 1998 · Built 1910

NeighborhoodⓘChelsea-Hudson Yards

Among the most complained-about buildings in Chelsea-Hudson Yards

More complaints than 100% of residential buildings in Chelsea-Hudson Yards over the last 10 years. Size-normalized by building volume.

Activity TrendsLast 5 years

Complaints have increased in the last 2 years

↑ Up 79% in the last 2 years (34 vs 19 prior 2 yrs)

Complaint SeverityⓘLast 10 years

Among the highest rates of serious complaints nearby

15 Priority A and B complaints over 28 years — 1.2 per year on average. Size-normalized by building volume.

Department of Buildings Complaints

Total complaints since 1998

68

0 active

Total Priority Aⓘ

10

Total Priority Bⓘ

5

No Access for Inspection (past 5 yrs)ⓘ

2%

1 complaint

Complaints over time

First filed Oct 28, 1998. Latest: Jun 1, 2026.

Top complaint types

A — ImminentB — SeriousC — StandardD — Minor

Complaint log

68total

Active only All

Date

Complaint type

Priority

Status

Closed

Outcome

Mar 17, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

C

CLOSED

Mar 18, 2024

See something wrong? File a complaint with 311

CCLOSED

Mar 17, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

Closed Mar 18, 2024

Please see complaint number

CCLOSED

Mar 6, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

Closed Mar 6, 2024

Please see complaint number

ACLOSED

Mar 3, 2024

Sign Falling: Danger/Sign Erection or Display In-Progress (Illegal)

50

Closed Mar 5, 2024

No violation warranted for complaint at time of inspection

CCLOSED

Mar 1, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

Closed Mar 4, 2024

Please see complaint number

CCLOSED

Feb 25, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

Closed Feb 26, 2024

Please see complaint number

CCLOSED

Feb 22, 2024

Lights from Parking Lot Shining on Building

79

Closed Feb 22, 2024

Complaint unsubstantiated based on department records

CCLOSED

Feb 16, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

Closed Feb 20, 2024

Please see complaint number

CCLOSED

Feb 8, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

Closed Feb 9, 2024

Please see complaint number

CCLOSED

Feb 2, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

Closed Feb 5, 2024

Please see complaint number

CCLOSED

Jan 23, 2024

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

Closed Jan 25, 2024

Ecb violation served

CCLOSED

Jan 19, 2024

Lights from Parking Lot Shining on Building

79

Closed Jan 19, 2024

Complaint unsubstantiated based on department records

BCLOSED

Sep 13, 2023

Construction: Contrary/Beyond Approved Plans/Permits

83

Closed Nov 13, 2023

Ecb violation served

BCLOSED

Jul 4, 2022

Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit

23

Closed Jul 5, 2022

No violation warranted for complaint at time of inspection

ACLOSED

Dec 5, 2012

Gas Hook-Up/Piping – Illegal or Defective

65

Closed Dec 7, 2012

Inspector unable to gain access - 2nd attempt

BCLOSED

Dec 5, 2012

Plumbing Work – Illegal/No Permit (also Sprinkler/Standpipe)

66

Closed Dec 12, 2012

No violation warranted for complaint at time of inspection

ACLOSED

Sep 25, 2012

Building Shaking/Vibrating/Structural Stability Affected

30

Closed Sep 25, 2012

No violation warranted for complaint at time of inspection

DCLOSED

Sep 25, 2012

Vent/Exhaust – Illegal/Improper

53

Closed Jul 29, 2013

No violation warranted for complaint at time of inspection

DCLOSED

Oct 28, 1998

Vent/Exhaust – Illegal/Improper

53

Closed Dec 8, 1998

Buildings violation(s) served