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255 DORLAND ST

Castro/Upper Market · San Francisco, CA · Parcel 3580196 · Last violation Sep 3, 2025 · Last complaint Jul 2, 2026

NeighborhoodCastro/Upper Market
More violations than 97% of nearby buildings
More violations than 97% of buildings and more complaints than 100% of buildings in Castro/Upper Market. Size-normalized against residential buildings in the neighborhood.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 4 violations · 15 complaints
'21'26ViolationsComplaints
Severityⓘopen violations
All DBI violations have been resolved
Notices of Violation issued by the Department of Building Inspection, by current status.
Open fire-safety violations0
Open lead violations0
311 Housing Complaints
Total complaints since 2013
39
3 per year avg.↑ Up 88% in the last 2 years (15 vs 8 prior 2 yrs)
Reported issues
14
Heatⓘ2
Leadⓘ0
Pestsⓘ16
Dept. of Building Inspection Violations
Total violations since 2019
19
2 per year avg.↑ Up 33% in the last 2 years (4 vs 3 prior 2 yrs)
Open violations
0
Fire safetyⓘ0
Leadⓘ0

Top violation categories

5 yrsAll time
other section4 violations
plumbing and electrical section2 violations
building section1 violations

Top complaint types

5 yrsAll time
Infestation Rodent Insect8 complaints
Infestation Bed Bugs5 complaints
General Maintenance Not In List Above4 complaints
Plumbing Broken Leaking3 complaints
Mold And Mildew2 complaints
Ventilation Inadequate Or None1 complaints
Fire Hazard1 complaints
Heat Lack Of Heat1 complaints
Doors Windows Broken Defective1 complaints
Hide violations (19) ↑See complaints (39) →

Violation log

19 DBI violations · Closed

AllOpenClosed
StatusFiledCategoryItemNOV Item Description
not activeSep 3, 2025other sectioninspector commentsit is the property owners responsibility to be present or direct his/her representative to attend the re-inspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled re-inspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the re-inspection. important note: due to the violations noted, this property is defined as a nuisance per sec. 1001-d of the sfhc. please review the attached "notice of violation warnings" for information regarding failure to comply with this notice.
See something wrong? File a complaint with SF 311
not activeSep 3, 2025plumbing and electrical sectionother plumbing violation (1001 hc)there is inadequate insulation on one or more copper pipes in #307 delivering heat to neighboring units, allowing sound and light to pass between units. inspect all heat riser pipes in unit #'s 207 & 307 and provide adequate insulation for the length of the pipe including where it passes into the neighboring unit in order to eliminate sound & light migration.
not activeAug 5, 2025plumbing and electrical sectionclear plumbing drain (1001f hc)at the time of inspection there was evidence the kitchen sink in #106 had backed up. clear the drain line that serves this sink of all obstructions.
not activeAug 5, 2025other sectioninspector commentsit is the property owners responsibility to be present or direct his/her representative to attend the re-inspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled re-inspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the re-inspection. important note: due to the violations noted, this property is defined as a nuisance per sec. 1001-d of the sfhc. please review the attached "notice of violation warnings" for information regarding failure to comply with this notice.
not activeMay 3, 2024other sectioninspector commentsimportant note: due to the nature of this violation, this property has been defined as a nuisance per section 1001-d of the san francisco housing code. it is the property owner's responsibility to be present or direct his/her representative to attend the re-inspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled re-inspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the re-inspection. you can reach inspector chierici @ 628.652.3439 or by email at paul.chierici@sfgov.org.
not activeMay 3, 2024other sectionprovide heat to each occupied habitable room capable to maintaining a min. room temp. of 70 degrees f. (701c hc)heater was inoperable at time of inspection. repair or replace heater as required.
not activeMay 3, 2024building sectionthis notice includes violations for the areas noted.this notice includes violations of the san francisco housing code. unless noted otherwise, all violations were observed on the date of inspection at 3850 18th st., unit 514.
not activeNov 2, 2020other sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend the re-inspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled re-inspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the re-inspection. important note: due to the violations noted, this property is defined as a nuisance per sec. 1001-d of the sfhc. please review the attached "notice of violation warnings" for information regarding failure to comply with this notice.
not activeNov 2, 2020interior surfaces sectionpaint (1001b,1301 hc)paint the repaired surfaces in 419.
not activeNov 2, 2020interior surfaces sectionlocate and repair source of water damage (703, 1001f hc)locate and repair the source of water damage to the bathroom ceiling and light fixture in 419.
not activeNov 2, 2020interior surfaces sectiondisturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3423, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 252-3800 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.—
not activeNov 2, 2020building sectioninspectors commentviolations cited are located in unit 419. due to covid 19, the department is limiting in person re-inspections whenever possible by encouraging property owners to provide documentation that the violations cited have been corrected. documentation including photos, invoices, completed permits, etc. can be emailed to housing inspector stephen.mungovan@sfgov.org or to housing inspection services 628 652-3700, 49 s.van ness 5th fl.
not activeNov 2, 2020plumbing and electrical sectionrepair ceiling light fixture (1001e hc)repair or replace the water damaged bathroom ceiling light fixture in 419.
not activeNov 2, 2020interior surfaces sectionrepair damaged ceilings (1001b,h hc)repair the water damaged ceiling over the toilet in 419.
not activeJul 21, 2020other sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend the re-inspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled re-inspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the re-inspection. important note: due to the violations noted, this property is defined as a nuisance per sec. 1001-d of the sfhc. please review the attached "notice of violation warnings" for information regarding failure to comply with this notice.
not activeJul 21, 2020other sectionprovide apt. house or hotel water heated to min. 105 degrees f. (41 degrees c.) and max. of 120 degrees f. (49 degrees c.) at hot water taps. (505d(3))at the time of inspection there was no hot water. make the needed repairs and restore the required hot water.
not activeMay 14, 2019plumbing and electrical sectionrepair deteriorated drainage pipes (1001(f) hc)evidence of sewer system backup in subject ground floor unit. provide service to clear underground sewer drainage system of obstruction and blockage. *if repair or replacement of drainage system is necessary, obtain plumbing permit. include a copy of this notice of violation with application for plumbing permit. completion signed plumbing permit to be presented at final inspection in order to abate this violation item.
not activeMay 14, 2019building sectionthis notice includes violations for the areas noted.unit #104 of subject property located at 3850 18th street.
not activeMay 14, 2019other sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the re-inspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled re-inspection (as specified on this notice), it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the reinspection.
not activeSep 3, 2025
other section · inspector comments
it is the property owners responsibility to be present or direct his/her representative to attend the re-inspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled re-inspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the re-inspection. important note: due to the violations noted, this property is defined as a nuisance per sec. 1001-d of the sfhc. please review the attached "notice of violation warnings" for information regarding failure to comply with this notice.
not activeSep 3, 2025
plumbing and electrical section · other plumbing violation (1001 hc)
there is inadequate insulation on one or more copper pipes in #307 delivering heat to neighboring units, allowing sound and light to pass between units. inspect all heat riser pipes in unit #'s 207 & 307 and provide adequate insulation for the length of the pipe including where it passes into the neighboring unit in order to eliminate sound & light migration.
not activeAug 5, 2025
plumbing and electrical section · clear plumbing drain (1001f hc)
at the time of inspection there was evidence the kitchen sink in #106 had backed up. clear the drain line that serves this sink of all obstructions.
not activeAug 5, 2025
other section · inspector comments
it is the property owners responsibility to be present or direct his/her representative to attend the re-inspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled re-inspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the re-inspection. important note: due to the violations noted, this property is defined as a nuisance per sec. 1001-d of the sfhc. please review the attached "notice of violation warnings" for information regarding failure to comply with this notice.
not activeMay 3, 2024
other section · inspector comments
important note: due to the nature of this violation, this property has been defined as a nuisance per section 1001-d of the san francisco housing code. it is the property owner's responsibility to be present or direct his/her representative to attend the re-inspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled re-inspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the re-inspection. you can reach inspector chierici @ 628.652.3439 or by email at paul.chierici@sfgov.org.
not activeMay 3, 2024
other section · provide heat to each occupied habitable room capable to maintaining a min. room temp. of 70 degrees f. (701c hc)
heater was inoperable at time of inspection. repair or replace heater as required.
not activeMay 3, 2024
building section · this notice includes violations for the areas noted.
this notice includes violations of the san francisco housing code. unless noted otherwise, all violations were observed on the date of inspection at 3850 18th st., unit 514.
not activeNov 2, 2020
other section · inspector comments
it is the property owner's responsibility to be present or direct his/her representative to attend the re-inspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled re-inspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the re-inspection. important note: due to the violations noted, this property is defined as a nuisance per sec. 1001-d of the sfhc. please review the attached "notice of violation warnings" for information regarding failure to comply with this notice.
not activeNov 2, 2020
interior surfaces section · paint (1001b,1301 hc)
paint the repaired surfaces in 419.
not activeNov 2, 2020
interior surfaces section · locate and repair source of water damage (703, 1001f hc)
locate and repair the source of water damage to the bathroom ceiling and light fixture in 419.
not activeNov 2, 2020
interior surfaces section · disturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3423, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 252-3800 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.
not activeNov 2, 2020
building section · inspectors comment
violations cited are located in unit 419. due to covid 19, the department is limiting in person re-inspections whenever possible by encouraging property owners to provide documentation that the violations cited have been corrected. documentation including photos, invoices, completed permits, etc. can be emailed to housing inspector stephen.mungovan@sfgov.org or to housing inspection services 628 652-3700, 49 s.van ness 5th fl.
not activeNov 2, 2020
plumbing and electrical section · repair ceiling light fixture (1001e hc)
repair or replace the water damaged bathroom ceiling light fixture in 419.
not activeNov 2, 2020
interior surfaces section · repair damaged ceilings (1001b,h hc)
repair the water damaged ceiling over the toilet in 419.
not activeJul 21, 2020
other section · inspector comments
it is the property owner's responsibility to be present or direct his/her representative to attend the re-inspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled re-inspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the re-inspection. important note: due to the violations noted, this property is defined as a nuisance per sec. 1001-d of the sfhc. please review the attached "notice of violation warnings" for information regarding failure to comply with this notice.
not activeJul 21, 2020
other section · provide apt. house or hotel water heated to min. 105 degrees f. (41 degrees c.) and max. of 120 degrees f. (49 degrees c.) at hot water taps. (505d(3))
at the time of inspection there was no hot water. make the needed repairs and restore the required hot water.
not activeMay 14, 2019
plumbing and electrical section · repair deteriorated drainage pipes (1001(f) hc)
evidence of sewer system backup in subject ground floor unit. provide service to clear underground sewer drainage system of obstruction and blockage. *if repair or replacement of drainage system is necessary, obtain plumbing permit. include a copy of this notice of violation with application for plumbing permit. completion signed plumbing permit to be presented at final inspection in order to abate this violation item.
not activeMay 14, 2019
building section · this notice includes violations for the areas noted.
unit #104 of subject property located at 3850 18th street.
not activeMay 14, 2019
other section · inspector comments
it is the property owner's responsibility to be present or direct his/her representative to attend, the re-inspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled re-inspection (as specified on this notice), it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the reinspection.