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20 FRANKLIN ST

Hayes Valley · San Francisco, CA · Parcel 0836010 · Last violation Oct 28, 2025 · Last complaint May 20, 2026

NeighborhoodHayes Valley
More violations than 88% of nearby buildings
More violations than 88% of buildings and more complaints than 90% of buildings in Hayes Valley. Size-normalized against residential buildings in the neighborhood.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 10 violations · 12 complaints
'21'26ViolationsComplaints
Severityⓘopen violations
3 open DBI violations
Active Notices of Violation issued by the Department of Building Inspection.
Open fire-safety violations0
Open lead violations0
311 Housing Complaints
Total complaints since 2011
31
2 per year avg.↑ Up 100% in the last 2 years (12 vs 6 prior 2 yrs)
Reported issues
12
Heatⓘ5
Leadⓘ1
Pestsⓘ8
Dept. of Building Inspection Violations
Total violations since 1996
90
3 per year avg.↓ Down 44% in the last 2 years (10 vs 18 prior 2 yrs)
Open violations
3
Fire safetyⓘ0
Leadⓘ0

Top violation categories

5 yrsAll time
building sectionⓘ33 violations
other sectionⓘ10 violations
Unknown3 violations
fire section1 violations

Top complaint types

5 yrsAll time
Plumbing Broken Leaking5 complaints
Heat Lack Of Heat5 complaints
Infestation Rodent Insect5 complaints
Mold And Mildew4 complaints
General Maintenance Not In List Above2 complaints
Elevators No Working Elevator 7 Or More Stories1 complaints
Blocked Exit Common Areas1 complaints
Elevators Everthing Else1 complaints
Bathroom1 complaints
Paint Lead Violating Safe Practices1 complaints
Hide violations (90) ↑See complaints (31) →

Violation log

87 DBI violations · Closed

AllOpenClosed
StatusFiledCategoryItemNOV Item Description
not activeAug 13, 2025building sectionrepair/replace malfunctioning smoke detector (908 911 hc)locate faulty smoke detector along the side next to 24 franklin st.
See something wrong? File a complaint with SF 311
not activeAug 13, 2025other sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
not activeAug 13, 2025building sectionthis notice includes violations for the areas noted.inspector yee investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows: see below. 20 franklin
not activeNov 26, 2024other sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
not activeNov 26, 2024building sectionprovide heat to each habitable room for 24 hours. capable to maintaining a min. room temp. of 70 degrees f. (21 degrees c.). (701c hc)inspector yee inspected the boiler room and time clock and found no violations. when validating the functionality of the radiators at different locations, none were operational at the time.
not activeNov 26, 2024building sectionthis notice includes violations for the areas noted.inspector yee investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows: see below. 20 franklin #316
not activeJul 15, 2024———
not activeNov 29, 2023building sectionrepair or replace malfunctioning heating system (701c hc)located in #314.
not activeNov 29, 2023building sectioneliminate cockroach infestation (1001b, 1306 hc)located inside 314. the tenat must also provide normal housekeeping duties. kitchen was filled with unfinished food on the stove, sink and all around.
not activeNov 29, 2023other sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
not activeNov 29, 2023building sectionthis notice includes violations for the areas noted.inspector yee investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows: see below.
not activeNov 21, 2023building sectionrepair or replace malfunctioning heating system (701c hc)located inside unit #316. if repairs are not made, this case will be moved directly for a director's hearing.
not activeNov 21, 2023other sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
not activeNov 21, 2023fire section——
not activeNov 21, 2023building sectionthis notice includes violations for the areas noted.inspector yee investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows: see below. 20 franklin #316
not activeMay 2, 2023building sectionrepair stuck windows (1001b,h,o hc)located throughout unit. all operable windows must operate (open / close) freely, must latch properly and be weather tight. have all window assemblies at unit inspected and adjusted as required.
not activeMay 2, 2023building sectionrepair malfunctioning sink faucet (1001f hc)located at kitchen. loose faucet.
not activeMay 2, 2023other sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
not activeMay 2, 2023building sectionprovide weather strip (1001 hc)located at unit door. provide a weather strip for the bottom of the door to minimize entry of rodents and bugs.
not activeMay 2, 2023building sectionrepair malfunctioning sink counter (1001f hc)located at kitchen. loose assemblies and parts to be secured at kitchen counter.
not activeMay 2, 2023building sectionrepair damaged window sill (1001b,h,o hc)located in the bathroom window.
not activeMay 2, 2023building sectionthis notice includes violations for the areas noted.inspector yee investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows: see below. 20 franklin #308
not activeApr 26, 2023other sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
not activeApr 26, 2023building sectionprovide heat to each habitable room for 24 hours. capable to maintaining a min. room temp. of 70 degrees f. (21 degrees c.). (701c hc)located in unit 316.
not activeApr 26, 2023building sectionthis notice includes violations for the areas noted.inspector yee investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows: see below. 20 franklin #316
not activeJun 2, 2022building sectionrepair/restore elevator service (713, 1002(b) hc)—
not activeJun 2, 2022other sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
not activeJun 2, 2022building sectionthis notice includes violations for the areas noted.inspector yee investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows: see below. 20 franklin st.
not activeApr 21, 2022———
not activeApr 21, 2022———
not activeDec 13, 2021building section..
not activeNov 23, 2021building sectionrepair malfunctioning toilet (1001f hc)located in the bathroom. toilet seat is broken. toilet doesn't fully flush. takes several times to clear debris. may be more efficient to provide a plunger so tenant can clear his own debris.
not activeNov 23, 2021building sectionthis notice includes violations for the areas noted.inspector yee investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows: see below. 20 franklin st. #316
not activeNov 23, 2021other sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
not activeNov 23, 2021building sectionpainting required at ceiling and/or walls (1001, 1301 hc)located in the kitchen. located in the bedroom.
not activeNov 23, 2021building sectionrepair malfunctioning sliding door. (1001 hc)located in the bedroom, behind the headboard of bed. the sliding closet doors are broken.
not activeNov 23, 2021building sectionrepair damaged walls/ceilings (1001b,h,o hc)located in the kitchen.
not activeNov 23, 2021building sectionrepair damaged walls/ceilings (1001b,h,o hc)located in the kitchen. located in the bedroom.
not activeSep 23, 2021building sectionrepair malfunctioning toilet. (1001 hc)located in the bathroom.
not activeSep 23, 2021building sectionpainting required at ceiling and/or walls (1001, 1301 hc)located in the bathroom.
not activeSep 23, 2021building sectionthis notice includes violations for the areas noted.inspector yee investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows: see report. 20 franklin st. #412
not activeSep 23, 2021building sectioneliminate mold/mildew/discoloration on ceiling and/or walls (1301,1001b(13),1306 hc)located in the bathroom.
not activeSep 23, 2021other sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
not activeSep 23, 2021building sectionrepair damaged walls/ceilings (1001b,h,o hc)located in the bathroom.
not activeJan 8, 2019———
not activeFeb 14, 2018building sectionbid permits (301 hc, 106a sfbc)repairs cited in this notice may require a building permit. it is the responsibility of the owner to obtain (or have others obtain) any required permits before beginning work that requires permit. this case cannot be abated until the housing inspector makes a final inspection to verify that all violations have been corrected and all required permits have been obtained and finalized. on reinspection day, present to the housing inspector the job card, plans and permits indicating that all work under building permit is complete. prior to reinspection by housing inspector, call building inspector for required inspections.
not activeFeb 14, 2018building sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector to all areas cited within this notice. it is the responsibility of the property owner to provide tenants with notification, as required by california civil code section 1954 (san francisco housing code section 303(b)), if any dwellings, apartment units or guest rooms are to be accessed during reinspection(s).
not activeFeb 14, 2018building sectionrepair damaged wall and ceiling (1001 hc)in the bathroom, wall and ceiling was damaged. water stained the corner of the bathtub and paint was damaged. repair and repaint or replace this wall or ceiling in an approved manner. if wall or ceiling is replaced, building permit is required.
not activeFeb 14, 2018building sectionthis notice includes violations for the areas noted.20 franklin street, #309
not activeOct 19, 2017building sectionrepair damaged flooring (1001 hc)on the 5th floor, there were damaged flooring tiles in the hallway near the elevators. repair or replace these tiles in an approved manner.
not activeAug 13, 2025
building section · repair/replace malfunctioning smoke detector (908 911 hc)
locate faulty smoke detector along the side next to 24 franklin st.
not activeAug 13, 2025
other section · inspector comments
it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
not activeAug 13, 2025
building section · this notice includes violations for the areas noted.
inspector yee investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows: see below. 20 franklin
not activeNov 26, 2024
other section · inspector comments
it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
not activeNov 26, 2024
building section · provide heat to each habitable room for 24 hours. capable to maintaining a min. room temp. of 70 degrees f. (21 degrees c.). (701c hc)
inspector yee inspected the boiler room and time clock and found no violations. when validating the functionality of the radiators at different locations, none were operational at the time.
not activeNov 26, 2024
building section · this notice includes violations for the areas noted.
inspector yee investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows: see below. 20 franklin #316
not activeJul 15, 2024
—
not activeNov 29, 2023
building section · repair or replace malfunctioning heating system (701c hc)
located in #314.
not activeNov 29, 2023
building section · eliminate cockroach infestation (1001b, 1306 hc)
located inside 314. the tenat must also provide normal housekeeping duties. kitchen was filled with unfinished food on the stove, sink and all around.
not activeNov 29, 2023
other section · inspector comments
it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
not activeNov 29, 2023
building section · this notice includes violations for the areas noted.
inspector yee investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows: see below.
not activeNov 21, 2023
building section · repair or replace malfunctioning heating system (701c hc)
located inside unit #316. if repairs are not made, this case will be moved directly for a director's hearing.
not activeNov 21, 2023
other section · inspector comments
it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
not activeNov 21, 2023
fire section
not activeNov 21, 2023
building section · this notice includes violations for the areas noted.
inspector yee investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows: see below. 20 franklin #316
not activeMay 2, 2023
building section · repair stuck windows (1001b,h,o hc)
located throughout unit. all operable windows must operate (open / close) freely, must latch properly and be weather tight. have all window assemblies at unit inspected and adjusted as required.
not activeMay 2, 2023
building section · repair malfunctioning sink faucet (1001f hc)
located at kitchen. loose faucet.
not activeMay 2, 2023
other section · inspector comments
it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
not activeMay 2, 2023
building section · provide weather strip (1001 hc)
located at unit door. provide a weather strip for the bottom of the door to minimize entry of rodents and bugs.
not activeMay 2, 2023
building section · repair malfunctioning sink counter (1001f hc)
located at kitchen. loose assemblies and parts to be secured at kitchen counter.
not activeMay 2, 2023
building section · repair damaged window sill (1001b,h,o hc)
located in the bathroom window.
not activeMay 2, 2023
building section · this notice includes violations for the areas noted.
inspector yee investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows: see below. 20 franklin #308
not activeApr 26, 2023
other section · inspector comments
it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
not activeApr 26, 2023
building section · provide heat to each habitable room for 24 hours. capable to maintaining a min. room temp. of 70 degrees f. (21 degrees c.). (701c hc)
located in unit 316.
not activeApr 26, 2023
building section · this notice includes violations for the areas noted.
inspector yee investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows: see below. 20 franklin #316
not activeJun 2, 2022
building section · repair/restore elevator service (713, 1002(b) hc)
not activeJun 2, 2022
other section · inspector comments
it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
not activeJun 2, 2022
building section · this notice includes violations for the areas noted.
inspector yee investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows: see below. 20 franklin st.
not activeApr 21, 2022
—
not activeApr 21, 2022
—
not activeDec 13, 2021
building section · .
.
not activeNov 23, 2021
building section · repair malfunctioning toilet (1001f hc)
located in the bathroom. toilet seat is broken. toilet doesn't fully flush. takes several times to clear debris. may be more efficient to provide a plunger so tenant can clear his own debris.
not activeNov 23, 2021
building section · this notice includes violations for the areas noted.
inspector yee investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows: see below. 20 franklin st. #316
not activeNov 23, 2021
other section · inspector comments
it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
not activeNov 23, 2021
building section · painting required at ceiling and/or walls (1001, 1301 hc)
located in the kitchen. located in the bedroom.
not activeNov 23, 2021
building section · repair malfunctioning sliding door. (1001 hc)
located in the bedroom, behind the headboard of bed. the sliding closet doors are broken.
not activeNov 23, 2021
building section · repair damaged walls/ceilings (1001b,h,o hc)
located in the kitchen.
not activeNov 23, 2021
building section · repair damaged walls/ceilings (1001b,h,o hc)
located in the kitchen. located in the bedroom.
not activeSep 23, 2021
building section · repair malfunctioning toilet. (1001 hc)
located in the bathroom.
not activeSep 23, 2021
building section · painting required at ceiling and/or walls (1001, 1301 hc)
located in the bathroom.
not activeSep 23, 2021
building section · this notice includes violations for the areas noted.
inspector yee investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows: see report. 20 franklin st. #412
not activeSep 23, 2021
building section · eliminate mold/mildew/discoloration on ceiling and/or walls (1301,1001b(13),1306 hc)
located in the bathroom.
not activeSep 23, 2021
other section · inspector comments
it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
not activeSep 23, 2021
building section · repair damaged walls/ceilings (1001b,h,o hc)
located in the bathroom.
not activeJan 8, 2019
—
not activeFeb 14, 2018
building section · bid permits (301 hc, 106a sfbc)
repairs cited in this notice may require a building permit. it is the responsibility of the owner to obtain (or have others obtain) any required permits before beginning work that requires permit. this case cannot be abated until the housing inspector makes a final inspection to verify that all violations have been corrected and all required permits have been obtained and finalized. on reinspection day, present to the housing inspector the job card, plans and permits indicating that all work under building permit is complete. prior to reinspection by housing inspector, call building inspector for required inspections.
not activeFeb 14, 2018
building section · inspector comments
it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector to all areas cited within this notice. it is the responsibility of the property owner to provide tenants with notification, as required by california civil code section 1954 (san francisco housing code section 303(b)), if any dwellings, apartment units or guest rooms are to be accessed during reinspection(s).
not activeFeb 14, 2018
building section · repair damaged wall and ceiling (1001 hc)
in the bathroom, wall and ceiling was damaged. water stained the corner of the bathtub and paint was damaged. repair and repaint or replace this wall or ceiling in an approved manner. if wall or ceiling is replaced, building permit is required.
not activeFeb 14, 2018
building section · this notice includes violations for the areas noted.
20 franklin street, #309
not activeOct 19, 2017
building section · repair damaged flooring (1001 hc)
on the 5th floor, there were damaged flooring tiles in the hallway near the elevators. repair or replace these tiles in an approved manner.
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