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20 FRANKLIN ST

Hayes Valley · San Francisco, CA · Parcel 0836010 · Last violation Oct 28, 2025 · Last complaint May 20, 2026

NeighborhoodHayes Valley
More violations than 88% of nearby buildings
More violations than 88% of buildings and more complaints than 90% of buildings in Hayes Valley. Size-normalized against residential buildings in the neighborhood.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 10 violations · 12 complaints
'21'26ViolationsComplaints
Severityⓘopen violations
3 open DBI violations
Active Notices of Violation issued by the Department of Building Inspection.
Open fire-safety violations0
Open lead violations0
311 Housing Complaints
Total complaints since 2011
31
2 per year avg.↑ Up 100% in the last 2 years (12 vs 6 prior 2 yrs)
Reported issues
12
Heatⓘ5
Leadⓘ1
Pestsⓘ8
Dept. of Building Inspection Violations
Total violations since 1996
90
3 per year avg.↓ Down 44% in the last 2 years (10 vs 18 prior 2 yrs)
Open violations
3
Fire safetyⓘ0
Leadⓘ0

Top violation categories

5 yrsAll time
building sectionⓘ33 violations
other sectionⓘ10 violations
Unknown3 violations
fire section1 violations

Top complaint types

5 yrsAll time
Plumbing Broken Leaking5 complaints
Heat Lack Of Heat5 complaints
Infestation Rodent Insect5 complaints
Mold And Mildew4 complaints
General Maintenance Not In List Above2 complaints
Elevators No Working Elevator 7 Or More Stories1 complaints
Blocked Exit Common Areas1 complaints
Elevators Everthing Else1 complaints
Bathroom1 complaints
Paint Lead Violating Safe Practices1 complaints
Hide violations (90) ↑See complaints (31) →

Violation log

90 DBI violations

AllOpenClosed
StatusFiledCategoryItemNOV Item Description
not activeFeb 14, 2018building sectionthis notice includes violations for the areas noted.20 franklin street, #309
See something wrong? File a complaint with SF 311
not activeFeb 14, 2018building sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector to all areas cited within this notice. it is the responsibility of the property owner to provide tenants with notification, as required by california civil code section 1954 (san francisco housing code section 303(b)), if any dwellings, apartment units or guest rooms are to be accessed during reinspection(s).
not activeOct 19, 2017building sectionrepair damaged flooring (1001 hc)on the 5th floor, there were damaged flooring tiles in the hallway near the elevators. repair or replace these tiles in an approved manner.
not activeOct 19, 2017building sectionthis notice includes violations for the areas noted.20 franklin street and all common areas.
not activeOct 19, 2017building sectionbid, eid & pid permits (301 hc)repairs cited in this notice may require a building, plumbing and /or electrical permit. it is the responsibility of the owner to obtain (or have others obtain) any required permits before beginning work that requires permit(s). this case cannot be abated until the housing inspector makes a final inspection to verify that all violations have been corrected and all required permits have been obtained and finalized. on reinspection day, present to the housing inspector the job card, plans and permits indicating that all work under building, plumbing and electrical permits is complete. prior to reinspection by housing inspector, call building, plumbing and electrical inspectors for required inspections.
not activeOct 19, 2017building sectionrepair lighting (504, 1001 hc)in the common area, upper balcony on the far left top corner light was broken and light did not work. repair, adjust or replace this light in an approved manner. if re-wiring is needed, electrical permit is required.
not activeOct 19, 2017building sectionself certified smoke alarms and carbon monoxide alarms affidavit (420 sfbc)provide self-certification of the numbers of smoke and carbon monoxide detectors installed in the building. a blank affidavit form, to be completed and returned, is attached to this notice of violation. until affidavit is received, case cannot be abated.
not activeOct 19, 2017building sectionremove egress obstruction (810 hc)at the time of inspection in the following areas, egress was obstructed with a water hose, garbage bins, stored items and refrigerator: a) 2nd floor fire escape facing market street b) rear courtyard immediately and permanently remove egress obstruction. no stored items in egress path. rearrange garbage bins to allow egress to street level.
not activeOct 19, 2017building sectionrepair windows (1001 hc)in the following areas, windows were stuck, broken, shattered or inoperable: a) 6th floor b) 5th floor c) 4th floor d) stairway between 3rd and 2nd floor e) 2nd floor repair, adjust or replace these windows in an approved manner. if windows are replaced, building permit is required.
not activeOct 19, 2017building sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend the reinspection as scheduled on this notice of violation for the purpose of providing the inspector access to interior common areas, storage rooms, boiler room, garages, exit paths, basement and rear of building and to all areas cited within this notice. it is the responsibility of the property owner to provide tenants with notification, as required by california civil code section 1954 (san francisco housing code section 303(b)), if any dwellings, apartment units or guest rooms are to be accessed during reinspection(s).
not activeOct 19, 2017building sectionprovide section 604 affidavit (604 sfhc)provide affidavit of structural maintenance for all exterior appendages. have a licensed general contractor, structural pest control licensee, or licensed professional architect or engineer inspect all exterior decks, balconies, landings, exit corridors, stairway systems, guardrails, handrails, fire escapes and all parts thereof and verify that each inspected area is in a safe and good working condition. a blank affidavit form, to be completed and returned, is attached to this notice of violation. until affidavit is received, case cannot be abated.
not activeOct 5, 2017building sectionrepair damaged wall (1001 hc)in the bathroom, bottom wall next to bathtub was damaged and exposure of dryrot exists. repair and repaint or replace this wall in an approved manner. if wall is replaced, building permit is required.
not activeOct 5, 2017building sectionthis notice includes violations for the areas noted.20 franklin street #403
not activeOct 5, 2017building sectionrepair damaged flooring (1001 hc)in the bathroom, flooring tile next to bathtub was damaged and created a hole. repair or replace this flooring tile in an approved manner. if entire flooring is replaced, building permit is required.
not activeOct 5, 2017building sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector to all areas cited within this notice. it is the responsibility of the property owner to provide tenants with notification, as required by california civil code section 1954 (san francisco housing code section 303(b)), if any dwellings, apartment units or guest rooms are to be accessed during reinspection(s).
not activeOct 5, 2017building sectionbid permits (301 hc, 106a sfbc)repairs cited in this notice may require a building permit. it is the responsibility of the owner to obtain (or have others obtain) any required permits before beginning work that requires permit. this case cannot be abated until the housing inspector makes a final inspection to verify that all violations have been corrected and all required permits have been obtained and finalized. on reinspection day, present to the housing inspector the job card, plans and permits indicating that all work under building permit is complete. prior to reinspection by housing inspector, call building inspector for required inspections.
not activeMar 31, 2016interior surfaces sectionlocate and repair source of water damage. 703 & 1001(f) sfhclocate and repair source of water damage at the ceiling and walls of the bedroom.
not activeMar 31, 2016interior surfaces sectionrepair damaged walls. 1001(b) sfhcrepair damaged walls in bedroom and repaint.
not activeMar 31, 2016other sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the reinspection.
not activeMar 31, 2016building sectionthis notice includes violations for the areas noted.20 franklin street, #303
not activeMar 9, 2012———
not activeDec 8, 2010———
not activeDec 8, 2010———
not activeAug 30, 2007plumbing and electrical sectionrepair electrical outlet (1001e hc)eliminate/cap exposed wiring from open electrical conduit.
not activeAug 30, 2007other sectionprovide heat to each occupied habitable room for 13 hrs between 5:00 a.m. and 11:00 a.m. and between 3:00 p.m. and 10:00 p.m. capable to maintaining a min. room temp. of 68 degrees f. (20 degrees c.). (701c hc)restore system! 48-hour notice!
not activeAug 30, 2007building sectionthis notice includes violations for the areas noted.unit #214.
not activeAug 30, 2007interior surfaces sectionrepair floor covering (1001b,j,o hc)repair bathroom to living area floor transition (threshold).
not activeAug 30, 2007interior surfaces sectionrepair damaged walls (1001b,h,o hc)in living area (next to bed).
not activeAug 30, 2007other sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice.
not activeAug 30, 2007interior surfaces sectionother interior violationsrepair/provide kitchen cabinet drawer face front. 1001hc
not activeAug 30, 2007interior surfaces sectionpaint walls (1001b,1301 hc)where work is required.
not activeAug 30, 2007other sectioninspector commentsif the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the reinspection.
not activeAug 30, 2007interior surfaces sectiondisturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3604, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 554-8930 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.where work is required.
not activeSep 12, 2003building sectionrepair elevator 72 hours sec 1001h.c.repair elevator 72 hours sec 1001h.c.
not activeDec 2, 2002fire sectionfailure to file for necessary permits in order to comply with the residential hotel sprinkler ordinance #170-02-sec 904 s.f.h.c.submit a building permit application & plans to the department of building inspection within 15 days of this notice, in order to comply with the residetial hotel sprinkler ordinance #170-02-sec 904 s.f.h.c.
not activeDec 2, 2002building sectionthis notice includes violations for the areas noted.1594 market st. / 20 franklin st.
not activeMay 11, 1999building sectionthis notice includes violations for the areas noted.20 franklin "routine and room to room"
not activeMay 11, 1999smoke detection sectionrepair smoke detector (908 911 hc)repair smoke detector in #407
not activeNov 7, 1996other sectionrepair non-tamperable temp.-sensing device with a + to -1 1/2 degree f. (.8 degrees c.) tol., centrally located in bldg in habitable rm (not mgr or owner's) to which heat is provided, occupied or not. (701c hc)repair/replace thermostat in rm. 300-710hc
not activeNov 7, 1996fire sectionremove egress obstruction at (801,1001(l) hc)plants on fire escape.
not activeFeb 14, 2018
building section · this notice includes violations for the areas noted.
20 franklin street, #309
not activeFeb 14, 2018
building section · inspector comments
it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector to all areas cited within this notice. it is the responsibility of the property owner to provide tenants with notification, as required by california civil code section 1954 (san francisco housing code section 303(b)), if any dwellings, apartment units or guest rooms are to be accessed during reinspection(s).
not activeOct 19, 2017
building section · repair damaged flooring (1001 hc)
on the 5th floor, there were damaged flooring tiles in the hallway near the elevators. repair or replace these tiles in an approved manner.
not activeOct 19, 2017
building section · this notice includes violations for the areas noted.
20 franklin street and all common areas.
not activeOct 19, 2017
building section · bid, eid & pid permits (301 hc)
repairs cited in this notice may require a building, plumbing and /or electrical permit. it is the responsibility of the owner to obtain (or have others obtain) any required permits before beginning work that requires permit(s). this case cannot be abated until the housing inspector makes a final inspection to verify that all violations have been corrected and all required permits have been obtained and finalized. on reinspection day, present to the housing inspector the job card, plans and permits indicating that all work under building, plumbing and electrical permits is complete. prior to reinspection by housing inspector, call building, plumbing and electrical inspectors for required inspections.
not activeOct 19, 2017
building section · repair lighting (504, 1001 hc)
in the common area, upper balcony on the far left top corner light was broken and light did not work. repair, adjust or replace this light in an approved manner. if re-wiring is needed, electrical permit is required.
not activeOct 19, 2017
building section · self certified smoke alarms and carbon monoxide alarms affidavit (420 sfbc)
provide self-certification of the numbers of smoke and carbon monoxide detectors installed in the building. a blank affidavit form, to be completed and returned, is attached to this notice of violation. until affidavit is received, case cannot be abated.
not activeOct 19, 2017
building section · remove egress obstruction (810 hc)
at the time of inspection in the following areas, egress was obstructed with a water hose, garbage bins, stored items and refrigerator: a) 2nd floor fire escape facing market street b) rear courtyard immediately and permanently remove egress obstruction. no stored items in egress path. rearrange garbage bins to allow egress to street level.
not activeOct 19, 2017
building section · repair windows (1001 hc)
in the following areas, windows were stuck, broken, shattered or inoperable: a) 6th floor b) 5th floor c) 4th floor d) stairway between 3rd and 2nd floor e) 2nd floor repair, adjust or replace these windows in an approved manner. if windows are replaced, building permit is required.
not activeOct 19, 2017
building section · inspector comments
it is the property owner's responsibility to be present or direct his/her representative to attend the reinspection as scheduled on this notice of violation for the purpose of providing the inspector access to interior common areas, storage rooms, boiler room, garages, exit paths, basement and rear of building and to all areas cited within this notice. it is the responsibility of the property owner to provide tenants with notification, as required by california civil code section 1954 (san francisco housing code section 303(b)), if any dwellings, apartment units or guest rooms are to be accessed during reinspection(s).
not activeOct 19, 2017
building section · provide section 604 affidavit (604 sfhc)
provide affidavit of structural maintenance for all exterior appendages. have a licensed general contractor, structural pest control licensee, or licensed professional architect or engineer inspect all exterior decks, balconies, landings, exit corridors, stairway systems, guardrails, handrails, fire escapes and all parts thereof and verify that each inspected area is in a safe and good working condition. a blank affidavit form, to be completed and returned, is attached to this notice of violation. until affidavit is received, case cannot be abated.
not activeOct 5, 2017
building section · repair damaged wall (1001 hc)
in the bathroom, bottom wall next to bathtub was damaged and exposure of dryrot exists. repair and repaint or replace this wall in an approved manner. if wall is replaced, building permit is required.
not activeOct 5, 2017
building section · this notice includes violations for the areas noted.
20 franklin street #403
not activeOct 5, 2017
building section · repair damaged flooring (1001 hc)
in the bathroom, flooring tile next to bathtub was damaged and created a hole. repair or replace this flooring tile in an approved manner. if entire flooring is replaced, building permit is required.
not activeOct 5, 2017
building section · inspector comments
it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector to all areas cited within this notice. it is the responsibility of the property owner to provide tenants with notification, as required by california civil code section 1954 (san francisco housing code section 303(b)), if any dwellings, apartment units or guest rooms are to be accessed during reinspection(s).
not activeOct 5, 2017
building section · bid permits (301 hc, 106a sfbc)
repairs cited in this notice may require a building permit. it is the responsibility of the owner to obtain (or have others obtain) any required permits before beginning work that requires permit. this case cannot be abated until the housing inspector makes a final inspection to verify that all violations have been corrected and all required permits have been obtained and finalized. on reinspection day, present to the housing inspector the job card, plans and permits indicating that all work under building permit is complete. prior to reinspection by housing inspector, call building inspector for required inspections.
not activeMar 31, 2016
interior surfaces section · locate and repair source of water damage. 703 & 1001(f) sfhc
locate and repair source of water damage at the ceiling and walls of the bedroom.
not activeMar 31, 2016
interior surfaces section · repair damaged walls. 1001(b) sfhc
repair damaged walls in bedroom and repaint.
not activeMar 31, 2016
other section · inspector comments
it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the reinspection.
not activeMar 31, 2016
building section · this notice includes violations for the areas noted.
20 franklin street, #303
not activeMar 9, 2012
—
not activeDec 8, 2010
—
not activeDec 8, 2010
—
not activeAug 30, 2007
plumbing and electrical section · repair electrical outlet (1001e hc)
eliminate/cap exposed wiring from open electrical conduit.
not activeAug 30, 2007
other section · provide heat to each occupied habitable room for 13 hrs between 5:00 a.m. and 11:00 a.m. and between 3:00 p.m. and 10:00 p.m. capable to maintaining a min. room temp. of 68 degrees f. (20 degrees c.). (701c hc)
restore system! 48-hour notice!
not activeAug 30, 2007
building section · this notice includes violations for the areas noted.
unit #214.
not activeAug 30, 2007
interior surfaces section · repair floor covering (1001b,j,o hc)
repair bathroom to living area floor transition (threshold).
not activeAug 30, 2007
interior surfaces section · repair damaged walls (1001b,h,o hc)
in living area (next to bed).
not activeAug 30, 2007
other section · inspector comments
it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice.
not activeAug 30, 2007
interior surfaces section · other interior violations
repair/provide kitchen cabinet drawer face front. 1001hc
not activeAug 30, 2007
interior surfaces section · paint walls (1001b,1301 hc)
where work is required.
not activeAug 30, 2007
other section · inspector comments
if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the reinspection.
not activeAug 30, 2007
interior surfaces section · disturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3604, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 554-8930 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.
where work is required.
not activeSep 12, 2003
building section · repair elevator 72 hours sec 1001h.c.
repair elevator 72 hours sec 1001h.c.
not activeDec 2, 2002
fire section · failure to file for necessary permits in order to comply with the residential hotel sprinkler ordinance #170-02-sec 904 s.f.h.c.
submit a building permit application & plans to the department of building inspection within 15 days of this notice, in order to comply with the residetial hotel sprinkler ordinance #170-02-sec 904 s.f.h.c.
not activeDec 2, 2002
building section · this notice includes violations for the areas noted.
1594 market st. / 20 franklin st.
not activeMay 11, 1999
building section · this notice includes violations for the areas noted.
20 franklin "routine and room to room"
not activeMay 11, 1999
smoke detection section · repair smoke detector (908 911 hc)
repair smoke detector in #407
not activeNov 7, 1996
other section · repair non-tamperable temp.-sensing device with a + to -1 1/2 degree f. (.8 degrees c.) tol., centrally located in bldg in habitable rm (not mgr or owner's) to which heat is provided, occupied or not. (701c hc)
repair/replace thermostat in rm. 300-710hc
not activeNov 7, 1996
fire section · remove egress obstruction at (801,1001(l) hc)
plants on fire escape.
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