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387 ELLIS ST

Tenderloin · San Francisco, CA · Parcel 0332012 · Last violation Oct 1, 2025 · Last complaint Jun 12, 2026

NeighborhoodTenderloin
More violations than 91% of nearby buildings
More violations than 91% of buildings and more complaints than 94% of buildings in Tenderloin. Size-normalized against residential buildings in the neighborhood.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 9 violations · 19 complaints
'21'26ViolationsComplaints
Severityⓘopen violations
4 open DBI violations
Active Notices of Violation issued by the Department of Building Inspection.
Open fire-safety violations0
Open lead violations0
311 Housing Complaints
Total complaints since 2011
73
5 per year avg.↓ Down 30% in the last 2 years (19 vs 27 prior 2 yrs)
Reported issues
19
Heatⓘ8
Leadⓘ0
Pestsⓘ14
Dept. of Building Inspection Violations
Total violations since 1996
452
15 per year avg.↓ Down 61% in the last 2 years (9 vs 23 prior 2 yrs)
Open violations
4
Fire safetyⓘ0
Leadⓘ0

Top violation categories

5 yrsAll time
other sectionⓘ14 violations
building sectionⓘ10 violations
interior surfaces sectionⓘ9 violations
Unknown2 violations
plumbing and electrical section2 violations

Top complaint types

5 yrsAll time
Elevators Everthing Else9 complaints
General Maintenance Not In List Above7 complaints
Hot Water Lack Of Hot Water6 complaints
Plumbing Broken Leaking5 complaints
Mold And Mildew4 complaints
Infestation Rodent Insect4 complaints
Electrical Hazardous Condition3 complaints
Electrical Non Hazard2 complaints
Blocked Exit Common Areas2 complaints
Visitor Policy Violations1 complaints
Elevators No Working Elevator 7 Or More Stories1 complaints
Heat Lack Of Heat1 complaints
Illegal Construction No Permit Exceeds Permit Scope1 complaints
Infestation Bed Bugs1 complaints
Light Wells Dirty Flooded1 complaints
Ventilation Inadequate Or None1 complaints
Bathroom1 complaints
Hide violations (452) ↑See complaints (73) →

Violation log

452 DBI violations

AllOpenClosed
StatusFiledCategoryItemNOV Item Description
not activeNov 29, 1999smoke detection sectionreplace smoke detector (908, 911 hc)#516.
See something wrong? File a complaint with SF 311
not activeNov 29, 1999interior surfaces sectionclean interior (1306 hc)clean and shampoo carpeting in #514.1306hc.
not activeNov 29, 1999interior surfaces sectioneliminate mold/mildew on walls (1301,1001b(13),1306 hc)side of wall in #516.1306hc.
not activeNov 29, 1999sanitation sectionclean or sanitize (1306 hc)1)wash down walls,remove cobb webbs, clean and sanitize : #211,301,414,610,612.1306hc. 2)clean and sanitize toilet,sink,tub in #211,414,610,612.
not activeNov 29, 1999sanitation sectionother sanitation violationsprovide a box spring/matress to #514.1308hc.
not activeNov 29, 1999security requirements sectionprovide single cylinder deadbolt locks with a minimum 1" throw for entry doors of the following units. (706 hc)replace all 1/2 of an inch dead latch locks to entry doors ,with a single cylinder one inch dead bolt.706hc.
not activeNov 29, 1999other sectionprovide heat to each occupied habitable room for 13 hrs between 5:00 a.m. and 11:00 a.m. and between 3:00 p.m. and 10:00 p.m. capable to maintaining a min. room temp. of 68 degrees f. (20 degrees c.). (701c hc)drain and service all leaking radiators,valves in all guest rooms throughout.701hc./1001hc.
not activeNov 29, 1999interior surfaces sectionrepair damaged ceilings (1001b,h,o hc)—
not activeNov 29, 1999interior surfaces sectionreplace floor covering (1001b,j,o hc)replace soiled warn carpeting in #211,414,514,516,610,612.1306hc.
not activeNov 29, 1999plumbing and electrical sectionrepair toilet (1001f hc)repair damaged toilet flushing mechanism in #514.
not activeAug 25, 1999interior surfaces sectionrepair damaged walls (1001b,h,o hc)retile and grout tub enclosure.1001hc.
not activeAug 25, 1999security requirements sectionother security violationsreplace damaged entry door to #611 with a solid core type.
not activeAug 25, 1999security requirements sectionprovide single cylinder deadbolt locks with a minimum 1" throw for entry doors of the following units. (706 hc)install a single cylinder one inch dead bolt to entry door #611.706hc.
not activeAug 25, 1999security requirements sectionprovide minimum 135 degree viewer for entry doors of following units (max mounting ht of 58") (706 hc)to entry door #611.706hc.
not activeAug 25, 1999interior surfaces sectionreplace floor covering (1001b,j,o hc)replace substandard carpeting in #611.1306hc.
not activeAug 25, 1999interior surfaces sectionpaint walls (1001b,1301 hc)replaster and paint walls and ceiling surfaces in the guest room as well as in the bathroom #611.1301hc.
not activeAug 25, 1999plumbing and electrical sectionrepair toilet (1001f hc)replace damaged toilet unit.1001hc.
not activeAug 25, 1999plumbing and electrical sectionrepair sink (1001f hc)install a hand wash basin in the bathroom area.1001hc.
not activeJul 27, 1999building sectionthis notice includes violations for the areas noted.all work is in reference to unit labeled #310.
not activeJul 27, 1999plumbing and electrical sectionrepair sink (1001f hc)hot water tap.
not activeJul 27, 1999plumbing and electrical sectionrepair toilet (1001f hc)repair tank mechanism and replace plumbing pipe from tank to toilet.
not activeJul 26, 1999interior surfaces sectionrepair source of water damage (703,1001f hc)511-bathroom
not activeJul 26, 1999interior surfaces sectionother interior violationsrepair the door/hinge at the top floor of the fire exit stairway.
not activeJul 26, 1999other sectioninspector commentscall for inspection appt.
not activeJul 26, 1999sanitation sectionremove rubbish or trash (1306,1307 hc)in fire exit stairway-top floor.
not activeJul 26, 1999interior surfaces sectionrepair damaged ceilings (1001b,h,o hc)511-bathroom
not activeJul 26, 1999interior surfaces sectionpaint ceilings (1001b,1301 hc)511-bathroom
not activeJul 26, 1999fire sectionrecharge/date tag fire extinguisher type 2a 10bc or equivalent (905,1001(m)hc)at the top floor.
not activeMar 31, 1999security requirements sectionprovide deadlatch locks with min 1/2" throw at exit doors (706 hc)repair deadbolt strike on door of unit #408.
not activeMar 31, 1999plumbing and electrical sectionother plumbing and/or electrical violationsinvestigate leak at bathtub drain in unit #408.
not activeMar 31, 1999building sectionrepair window sash frame (1001(h),708 hc)in unit #408.
not activeDec 17, 1998security requirements sectionhollow core or panel entry doors on the following units must be replaced with solid core doors or reinforced with min. 3/8" plywood or approved equal (706 hc)1)reinforce damaged door leading to unit #405. 2)patch hole and reinforce door leading to unit #512.
not activeDec 17, 1998security requirements sectionprovide minimum 135 degree viewer for entry doors of following units (max mounting ht of 58") (706 hc)at units #303, 405, 416, 510, 512, and 604.
not activeDec 17, 1998building sectionprovide handrails (802(c),1001(b)(13)hc)provide a handrail at the first flight of the main lobby stairs.
not activeDec 17, 1998plumbing and electrical sectionother plumbing and/or electrical violationsrepair the leaking bathtub in unit #511.
not activeDec 17, 1998security requirements sectionprovide self-closing devices at exterior doors (706 hc)provide a self-closing device on the roof access door so that the door closes and locks without any assistance.
not activeDec 17, 1998fire sectionrepair smoke enclosure door closer (807,707 hc)make sure all self-closing devices are operational for the doors leading to the fire exit stairway. at time of inspection several of these doors were ajar.
not activeDec 17, 1998security requirements sectionprovide deadlatch locks with min 1/2" throw at exit doors (706 hc)at the roof access door.
not activeDec 17, 1998interior surfaces sectionrepair floor covering (1001b,j,o hc)repair the loose carpet near unit #410. the loose carpet presently presents a tripping hazard.
not activeDec 17, 1998security requirements sectionother security violationslabel units #511 and #604.
not activeDec 17, 1998interior surfaces sectionrepair damaged walls (1001b,h,o hc)patch hole in wall around thew door casing of unit #303.
not activeDec 17, 1998building sectionrepair window sash frame (1001(h),708 hc)repair damage window near elevator on the sixth floor. window should be easily openable.
not activeDec 17, 1998building sectionreplace window sash cord (1001(h),708 hc)replace the window sash cords on the stairway window between the 5th and 6th floor and on the 5th floor window near the elevator and the window near unit #404. windows should be easily openable and stay open without any assistance.
not activeDec 17, 1998interior surfaces sectionremove or cover damaged paint in an approved manner to prevent a lead hazard. see attached lead hazard warning. (1301 hc)remove the damaged paint and repaint wall. near unit #411.
not activeNov 23, 1998building sectionthis notice includes violations for the areas noted.all work in reference to unit labeled #316.
not activeNov 23, 1998plumbing and electrical sectionrepair toilet (1001f hc)leak at base of toilet in unit #316.
not activeNov 13, 1998interior surfaces sectiondisturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3604, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 554-8930 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.where work required.
not activeNov 13, 1998interior surfaces sectionother interior violationsrepair broken front door panel by strike for unit #505.
not activeNov 13, 1998building sectionthis notice includes violations for the areas noted.all work in reference to unit #505.
not activeNov 13, 1998interior surfaces sectionrepair damaged ceilings (1001b,h,o hc)in living area of unit #505.
not activeNov 29, 1999
smoke detection section · replace smoke detector (908, 911 hc)
#516.
not activeNov 29, 1999
interior surfaces section · clean interior (1306 hc)
clean and shampoo carpeting in #514.1306hc.
not activeNov 29, 1999
interior surfaces section · eliminate mold/mildew on walls (1301,1001b(13),1306 hc)
side of wall in #516.1306hc.
not activeNov 29, 1999
sanitation section · clean or sanitize (1306 hc)
1)wash down walls,remove cobb webbs, clean and sanitize : #211,301,414,610,612.1306hc. 2)clean and sanitize toilet,sink,tub in #211,414,610,612.
not activeNov 29, 1999
sanitation section · other sanitation violations
provide a box spring/matress to #514.1308hc.
not activeNov 29, 1999
security requirements section · provide single cylinder deadbolt locks with a minimum 1" throw for entry doors of the following units. (706 hc)
replace all 1/2 of an inch dead latch locks to entry doors ,with a single cylinder one inch dead bolt.706hc.
not activeNov 29, 1999
other section · provide heat to each occupied habitable room for 13 hrs between 5:00 a.m. and 11:00 a.m. and between 3:00 p.m. and 10:00 p.m. capable to maintaining a min. room temp. of 68 degrees f. (20 degrees c.). (701c hc)
drain and service all leaking radiators,valves in all guest rooms throughout.701hc./1001hc.
not activeNov 29, 1999
interior surfaces section · repair damaged ceilings (1001b,h,o hc)
not activeNov 29, 1999
interior surfaces section · replace floor covering (1001b,j,o hc)
replace soiled warn carpeting in #211,414,514,516,610,612.1306hc.
not activeNov 29, 1999
plumbing and electrical section · repair toilet (1001f hc)
repair damaged toilet flushing mechanism in #514.
not activeAug 25, 1999
interior surfaces section · repair damaged walls (1001b,h,o hc)
retile and grout tub enclosure.1001hc.
not activeAug 25, 1999
security requirements section · other security violations
replace damaged entry door to #611 with a solid core type.
not activeAug 25, 1999
security requirements section · provide single cylinder deadbolt locks with a minimum 1" throw for entry doors of the following units. (706 hc)
install a single cylinder one inch dead bolt to entry door #611.706hc.
not activeAug 25, 1999
security requirements section · provide minimum 135 degree viewer for entry doors of following units (max mounting ht of 58") (706 hc)
to entry door #611.706hc.
not activeAug 25, 1999
interior surfaces section · replace floor covering (1001b,j,o hc)
replace substandard carpeting in #611.1306hc.
not activeAug 25, 1999
interior surfaces section · paint walls (1001b,1301 hc)
replaster and paint walls and ceiling surfaces in the guest room as well as in the bathroom #611.1301hc.
not activeAug 25, 1999
plumbing and electrical section · repair toilet (1001f hc)
replace damaged toilet unit.1001hc.
not activeAug 25, 1999
plumbing and electrical section · repair sink (1001f hc)
install a hand wash basin in the bathroom area.1001hc.
not activeJul 27, 1999
building section · this notice includes violations for the areas noted.
all work is in reference to unit labeled #310.
not activeJul 27, 1999
plumbing and electrical section · repair sink (1001f hc)
hot water tap.
not activeJul 27, 1999
plumbing and electrical section · repair toilet (1001f hc)
repair tank mechanism and replace plumbing pipe from tank to toilet.
not activeJul 26, 1999
interior surfaces section · repair source of water damage (703,1001f hc)
511-bathroom
not activeJul 26, 1999
interior surfaces section · other interior violations
repair the door/hinge at the top floor of the fire exit stairway.
not activeJul 26, 1999
other section · inspector comments
call for inspection appt.
not activeJul 26, 1999
sanitation section · remove rubbish or trash (1306,1307 hc)
in fire exit stairway-top floor.
not activeJul 26, 1999
interior surfaces section · repair damaged ceilings (1001b,h,o hc)
511-bathroom
not activeJul 26, 1999
interior surfaces section · paint ceilings (1001b,1301 hc)
511-bathroom
not activeJul 26, 1999
fire section · recharge/date tag fire extinguisher type 2a 10bc or equivalent (905,1001(m)hc)
at the top floor.
not activeMar 31, 1999
security requirements section · provide deadlatch locks with min 1/2" throw at exit doors (706 hc)
repair deadbolt strike on door of unit #408.
not activeMar 31, 1999
plumbing and electrical section · other plumbing and/or electrical violations
investigate leak at bathtub drain in unit #408.
not activeMar 31, 1999
building section · repair window sash frame (1001(h),708 hc)
in unit #408.
not activeDec 17, 1998
security requirements section · hollow core or panel entry doors on the following units must be replaced with solid core doors or reinforced with min. 3/8" plywood or approved equal (706 hc)
1)reinforce damaged door leading to unit #405. 2)patch hole and reinforce door leading to unit #512.
not activeDec 17, 1998
security requirements section · provide minimum 135 degree viewer for entry doors of following units (max mounting ht of 58") (706 hc)
at units #303, 405, 416, 510, 512, and 604.
not activeDec 17, 1998
building section · provide handrails (802(c),1001(b)(13)hc)
provide a handrail at the first flight of the main lobby stairs.
not activeDec 17, 1998
plumbing and electrical section · other plumbing and/or electrical violations
repair the leaking bathtub in unit #511.
not activeDec 17, 1998
security requirements section · provide self-closing devices at exterior doors (706 hc)
provide a self-closing device on the roof access door so that the door closes and locks without any assistance.
not activeDec 17, 1998
fire section · repair smoke enclosure door closer (807,707 hc)
make sure all self-closing devices are operational for the doors leading to the fire exit stairway. at time of inspection several of these doors were ajar.
not activeDec 17, 1998
security requirements section · provide deadlatch locks with min 1/2" throw at exit doors (706 hc)
at the roof access door.
not activeDec 17, 1998
interior surfaces section · repair floor covering (1001b,j,o hc)
repair the loose carpet near unit #410. the loose carpet presently presents a tripping hazard.
not activeDec 17, 1998
security requirements section · other security violations
label units #511 and #604.
not activeDec 17, 1998
interior surfaces section · repair damaged walls (1001b,h,o hc)
patch hole in wall around thew door casing of unit #303.
not activeDec 17, 1998
building section · repair window sash frame (1001(h),708 hc)
repair damage window near elevator on the sixth floor. window should be easily openable.
not activeDec 17, 1998
building section · replace window sash cord (1001(h),708 hc)
replace the window sash cords on the stairway window between the 5th and 6th floor and on the 5th floor window near the elevator and the window near unit #404. windows should be easily openable and stay open without any assistance.
not activeDec 17, 1998
interior surfaces section · remove or cover damaged paint in an approved manner to prevent a lead hazard. see attached lead hazard warning. (1301 hc)
remove the damaged paint and repaint wall. near unit #411.
not activeNov 23, 1998
building section · this notice includes violations for the areas noted.
all work in reference to unit labeled #316.
not activeNov 23, 1998
plumbing and electrical section · repair toilet (1001f hc)
leak at base of toilet in unit #316.
not activeNov 13, 1998
interior surfaces section · disturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3604, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 554-8930 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.
where work required.
not activeNov 13, 1998
interior surfaces section · other interior violations
repair broken front door panel by strike for unit #505.
not activeNov 13, 1998
building section · this notice includes violations for the areas noted.
all work in reference to unit #505.
not activeNov 13, 1998
interior surfaces section · repair damaged ceilings (1001b,h,o hc)
in living area of unit #505.
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