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Staten Island · ZIP 10314 · BIN 5113197 · Todt Hill-Emerson Hill-Lighthouse Hill-Manor Heights · Last violation Jul 21, 2026 · Last complaint Jul 9, 2026

NeighborhoodTodt Hill-Emerson Hill-Lighthouse Hill-Manor Heights
More violations than 81% of nearby buildings
More violations than 81% of buildings and more complaints than 82% of buildings in Todt Hill-Emerson Hill-Lighthouse Hill-Manor Heights. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 98 violations · 134 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
20 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous20Class Bhazardous12
Housing Preservation & Development Violations
Total violations since 2020
109
16 per year avg.↑ Up 1533% in the last 2 years (98 vs 6 prior 2 yrs)
Open violations
36
Class C (immed. haz.)ⓘ20
Class B (hazardous)ⓘ12
Rent-impairingⓘ0
Housing Preservation & Development Complaints
Total complaints since 2019
138
17 per year avg.↑ Rising — no prior history
Complaint Resolution
No access36%Violation issued17%No violation18%Phone resolved28%Other0%(138)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Extermination & Rodent Eradicationⓘ34 violations
Maintenanceⓘ30 violations
Egressⓘ17 violations
Cleaningⓘ8 violations
Water Supplyⓘ6 violations
Carbon Monoxide Detecting Devicesⓘ5 violations
Smoke Detecting Devicesⓘ3 violations
Paintingⓘ1 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ53 complaints
Mold & pestsⓘ53 complaints
Bldg maintenanceⓘ7 complaints
Electricalⓘ6 complaints
Water & plumbingⓘ5 complaints
Appliancesⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

53 complaints · HEAT/HOT WATER

All categoriesUNSANITARY CONDITIONHEAT/HOT WATERELECTRICGENERALPAINT/PLASTERAllOpenClosed
See something wrong? File a complaint with 311
Open violation ages
▪ < 30 days39% (14)
▪ 30–90 days39% (14)
▪ 3–12 months22% (8)
Prior 4 yr.
Immed. Emergency2%14%
Emergency47%29%
Non-Emergency51%57%
(127)
(7)
Type
Status
Apt
Received
Category
EmergencyClosed421EOct 16, 2025HEAT/HOT WATER · ENTIRE BUILDINGHPD responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection because the outside temperature was above 55° F; by law, violations can only be issued if the outside temperature is below 55 degrees. No violations were issued. If the temperature inside of your apartment is below 68 degrees when it is below 55 degrees outside between 6 am and 10pm OR the temperature inside of your apartment is below 62 degrees between 10 pm and 6 am, please file a new complaint with 311, using 311ONLINE or 311MOBILE.
EmergencyClosedBLDGMay 22, 2025HEAT/HOT WATER · ENTIRE BUILDINGHPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosed115EMay 27, 2019HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosed
Oct 16, 2025Apt 421E
HEAT/HOT WATER · ENTIRE BUILDING
HPD responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection because the outside temperature was above 55° F; by law, violations can only be issued if the outside temperature is below 55 degrees. No violations were issued. If the temperature inside of your apartment is below 68 degrees when it is below 55 degrees outside between 6 am and 10pm OR the temperature inside of your apartment is below 62 degrees between 10 pm and 6 am, please file a new complaint with 311, using 311ONLINE or 311MOBILE.
EmergencyClosed
May 22, 2025Apt BLDG
HEAT/HOT WATER · ENTIRE BUILDING
HPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosed
May 27, 2019Apt 115E
HEAT/HOT WATER · APARTMENT ONLY
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
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