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Staten Island · ZIP 10314 · BIN 5113197 · Todt Hill-Emerson Hill-Lighthouse Hill-Manor Heights · Last violation Jul 21, 2026 · Last complaint Jul 9, 2026

NeighborhoodTodt Hill-Emerson Hill-Lighthouse Hill-Manor Heights
More violations than 81% of nearby buildings
More violations than 81% of buildings and more complaints than 82% of buildings in Todt Hill-Emerson Hill-Lighthouse Hill-Manor Heights. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 98 violations · 134 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
20 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous20Class Bhazardous12
Housing Preservation & Development Violations
Total violations since 2020
109
16 per year avg.↑ Up 1533% in the last 2 years (98 vs 6 prior 2 yrs)
Open violations
36
Class C (immed. haz.)ⓘ20
Class B (hazardous)ⓘ12
Rent-impairingⓘ0
Housing Preservation & Development Complaints
Total complaints since 2019
138
17 per year avg.↑ Rising — no prior history
Complaint Resolution
No access36%Violation issued17%No violation18%Phone resolved28%Other0%(138)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Extermination & Rodent Eradicationⓘ34 violations
Maintenanceⓘ30 violations
Egressⓘ17 violations
Cleaningⓘ8 violations
Water Supplyⓘ6 violations
Carbon Monoxide Detecting Devicesⓘ5 violations
Smoke Detecting Devicesⓘ3 violations
Paintingⓘ1 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ53 complaints
Mold & pestsⓘ53 complaints
Bldg maintenanceⓘ7 complaints
Electricalⓘ6 complaints
Water & plumbingⓘ5 complaints
Appliancesⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

5 complaints · GENERAL

All categoriesUNSANITARY CONDITIONHEAT/HOT WATERELECTRICGENERALPAINT/PLASTERAllOpenClosed
Type
See something wrong? File a complaint with 311
Open violation ages
▪ < 30 days39% (14)
▪ 30–90 days39% (14)
▪ 3–12 months22% (8)
Prior 4 yr.
Immed. Emergency2%14%
Emergency47%29%
Non-Emergency51%57%
(127)
(7)
Status
Apt
Received
Category
Non-emergencyClosed409WJun 29, 2026GENERAL · VENTILATION SYSTEMHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed303WJun 12, 2026GENERAL · VENTILATION SYSTEMHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed223EDec 15, 2025GENERAL · VENTILATION SYSTEMAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed211WNov 20, 2025GENERAL · VENTILATION SYSTEMHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed324ESep 1, 2025GENERAL · VENTILATION SYSTEMHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed
Jun 29, 2026Apt 409W
GENERAL · VENTILATION SYSTEM
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed
Jun 12, 2026Apt 303W
GENERAL · VENTILATION SYSTEM
HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed
Dec 15, 2025Apt 223E
GENERAL · VENTILATION SYSTEM
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed
Nov 20, 2025Apt 211W
GENERAL · VENTILATION SYSTEM
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed
Sep 1, 2025Apt 324E
GENERAL · VENTILATION SYSTEM
HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.