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Staten Island · ZIP 10314 · BIN 5113197 · Todt Hill-Emerson Hill-Lighthouse Hill-Manor Heights · Last violation Jun 9, 2026 · Last complaint Jun 12, 2026

NeighborhoodTodt Hill-Emerson Hill-Lighthouse Hill-Manor Heights
Above-average violations for the neighborhood
More violations than 80% of buildings and more complaints than 82% of buildings in Todt Hill-Emerson Hill-Lighthouse Hill-Manor Heights. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 76 violations · 125 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
15 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous15Class Bhazardous4
Housing Preservation & Development Violations
Total violations since 2020
87
12 per year avg.↑ Up 1167% in the last 2 years (76 vs 6 prior 2 yrs)
Open violations
19
Class C (immed. haz.)ⓘ15
Class B (hazardous)ⓘ4
Rent-impairingⓘ0
Open violation ages
▪ < 30 days32% (6)
▪ 30–90 days68% (13)
Housing Preservation & Development Complaints
Total complaints since 2019
129
16 per year avg.↑ Rising — no prior history
Complaint Resolution
No access36%Violation issued15%No violation16%Phone resolved30%Other2%(129)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Extermination & Rodent Eradicationⓘ27 violations
Maintenanceⓘ22 violations
Egressⓘ17 violations
Cleaningⓘ6 violations
Water Supplyⓘ5 violations
Carbon Monoxide Detecting Devicesⓘ4 violations
Smoke Detecting Devicesⓘ2 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ52 complaints
Mold & pestsⓘ48 complaints
Bldg maintenanceⓘ7 complaints
Water & plumbingⓘ5 complaints
Electricalⓘ4 complaints
Appliancesⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

4 complaints · GENERAL

All categoriesHEAT/HOT WATERUNSANITARY CONDITIONGENERALPAINT/PLASTERDOOR/WINDOWAllOpenClosed
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency2%0%
Emergency49%100%
Non-Emergency49%0%
(124)
(1)
Type
Status
Apt
Received
Category
Non-emergencyClosed303WJun 12, 2026GENERAL · VENTILATION SYSTEMThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Non-emergencyClosed223EDec 15, 2025GENERAL · VENTILATION SYSTEMAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed211WNov 20, 2025GENERAL · VENTILATION SYSTEMHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed324ESep 1, 2025GENERAL · VENTILATION SYSTEMHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed
Jun 12, 2026Apt 303W
GENERAL · VENTILATION SYSTEM
The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Non-emergencyClosed
Dec 15, 2025Apt 223E
GENERAL · VENTILATION SYSTEM
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed
Nov 20, 2025Apt 211W
GENERAL · VENTILATION SYSTEM
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed
Sep 1, 2025Apt 324E
GENERAL · VENTILATION SYSTEM
HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.