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Staten Island · ZIP 10314 · BIN 5113197 · Todt Hill-Emerson Hill-Lighthouse Hill-Manor Heights · Last violation Jun 9, 2026 · Last complaint Jun 12, 2026

NeighborhoodTodt Hill-Emerson Hill-Lighthouse Hill-Manor Heights
Above-average violations for the neighborhood
More violations than 80% of buildings and more complaints than 82% of buildings in Todt Hill-Emerson Hill-Lighthouse Hill-Manor Heights. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 76 violations · 125 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
15 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous15Class Bhazardous4
Housing Preservation & Development Violations
Total violations since 2020
87
12 per year avg.↑ Up 1167% in the last 2 years (76 vs 6 prior 2 yrs)
Open violations
19
Class C (immed. haz.)ⓘ15
Class B (hazardous)ⓘ4
Rent-impairingⓘ0
Open violation ages
▪ < 30 days32% (6)
▪ 30–90 days68% (13)
Housing Preservation & Development Complaints
Total complaints since 2019
129
16 per year avg.↑ Rising — no prior history
Complaint Resolution
No access36%Violation issued15%No violation16%Phone resolved30%Other2%(129)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Extermination & Rodent Eradicationⓘ27 violations
Maintenanceⓘ22 violations
Egressⓘ17 violations
Cleaningⓘ6 violations
Water Supplyⓘ5 violations
Carbon Monoxide Detecting Devicesⓘ4 violations
Smoke Detecting Devicesⓘ2 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ52 complaints
Mold & pestsⓘ48 complaints
Bldg maintenanceⓘ7 complaints
Water & plumbingⓘ5 complaints
Electricalⓘ4 complaints
Appliancesⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

4 complaints · DOOR/WINDOW

All categoriesHEAT/HOT WATERUNSANITARY CONDITIONGENERALPAINT/PLASTERDOOR/WINDOWAllOpenClosed
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency2%0%
Emergency49%100%
Non-Emergency49%0%
(124)
(1)
Type
Status
Apt
Received
Category
EmergencyClosedBLDGApr 2, 2026DOOR/WINDOW · DOORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosed223EDec 15, 2025DOOR/WINDOW · WINDOW PANEAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosed223EDec 15, 2025DOOR/WINDOW · WINDOW FRAMEAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosedC203Sep 11, 2025DOOR/WINDOW · WINDOW FRAMEHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
EmergencyClosed
Apr 2, 2026Apt BLDG
DOOR/WINDOW · DOOR
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosed
Dec 15, 2025Apt 223E
DOOR/WINDOW · WINDOW PANE
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosed
Dec 15, 2025Apt 223E
DOOR/WINDOW · WINDOW FRAME
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed
Sep 11, 2025Apt C203
DOOR/WINDOW · WINDOW FRAME
HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.