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5 WINDHAM LOOP

Staten Island · ZIP 10314 · BIN 5112323 · New Springville-Willowbrook-Bulls Head-Travis · Last violation Jul 14, 2026 · Last complaint Jul 30, 2026

NeighborhoodNew Springville-Willowbrook-Bulls Head-Travis
Above-average violations for the neighborhood
More violations than 68% of buildings and more complaints than 60% of buildings in New Springville-Willowbrook-Bulls Head-Travis. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 53 violations · 35 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
6 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous6Class Bhazardous24
Housing Preservation & Development Violations
Total violations since 2007
88
4 per year avg.↑ Up 563% in the last 2 years (53 vs 8 prior 2 yrs)
Open violations
79
Class C (immed. haz.)ⓘ6
Class B (hazardous)ⓘ24
Rent-impairingⓘ2
Housing Preservation & Development Complaints
Total complaints since 2003
83
3 per year avg.↑ Up 218% in the last 2 years (35 vs 11 prior 2 yrs)
Complaint Resolution
No access40%Violation issued30%No violation25%Phone resolved4%Other1%(83)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ21 violations
Posting/Signageⓘ20 violations
Carbon Monoxide Detecting Devicesⓘ6 violations
Egressⓘ6 violations
Cleaningⓘ5 violations
Annual Property Registrationⓘ4 violations
Filing: Bedbugsⓘ3 violations
Water Supplyⓘ2 violations
Top complaint groupsⓘ
5 yrsAll time
Bldg maintenanceⓘ18 complaints
Water & plumbingⓘ12 complaints
Mold & pestsⓘ6 complaints
Heat / hot waterⓘ2 complaints
Electricalⓘ2 complaints
See violations →Hide complaints ↑

Complaint log

12 complaints · UNSANITARY CONDITION

All categoriesDOOR/WINDOWPAINT/PLASTERPLUMBINGUNSANITARY CONDITIONWATER LEAKAllOpenClosed
See something wrong? File a complaint with 311
Open violation ages
▪ < 30 days8% (6)
▪ 30–90 days15% (12)
▪ 3–12 months15% (12)
▪ 1–3 years28% (22)
▪ 3+ years33% (26)
Prior 4 yr.
Immed. Emergency3%5%
Emergency55%50%
Non-Emergency42%45%
(31)
(20)
Type
Status
Apt
Received
Category
EmergencyClosed3GApr 22, 2026UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
EmergencyClosed3GApr 21, 2026UNSANITARY CONDITION · MOLDHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
EmergencyClosed3GApr 16, 2026UNSANITARY CONDITION · MOLDHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosed3GApr 16, 2026UNSANITARY CONDITION · MOLDHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed5ENov 23, 2022UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed5EAug 22, 2022UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed7HApr 24, 2017UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed7HApr 24, 2017UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed7HApr 24, 2017UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosedBLDGJan 15, 2017UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosedBLDGJan 15, 2017UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosedBLDGJan 15, 2017UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Apr 22, 2026Apt 3G
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
EmergencyClosed
Apr 21, 2026Apt 3G
UNSANITARY CONDITION · MOLD
HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
EmergencyClosed
Apr 16, 2026Apt 3G
UNSANITARY CONDITION · MOLD
HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosed
Apr 16, 2026Apt 3G
UNSANITARY CONDITION · MOLD
HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed
Nov 23, 2022Apt 5E
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Aug 22, 2022Apt 5E
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Apr 24, 2017Apt 7H
UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Apr 24, 2017Apt 7H
UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Apr 24, 2017Apt 7H
UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jan 15, 2017Apt BLDG
UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jan 15, 2017Apt BLDG
UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jan 15, 2017Apt BLDG
UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.