stoop
MAP
LeaderboardAbout
Building SafetyHousing Conditions

265 MILL ROAD

Staten Island · ZIP 10306 · BIN 5105548 · Oakwood-Richmondtown · Last violation Jun 8, 2026 · Last complaint Jun 12, 2026

NeighborhoodOakwood-Richmondtown
Above-average violations for the neighborhood
More violations than 78% of buildings and more complaints than 87% of buildings in Oakwood-Richmondtown. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 66 violations · 80 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
3 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous3Class Bhazardous1
Housing Preservation & Development Violations
Total violations since 1986
425
10 per year avg.↓ Down 16% in the last 2 years (66 vs 79 prior 2 yrs)
Open violations
4
Class C (immed. haz.)ⓘ3
Class B (hazardous)ⓘ1
Rent-impairingⓘ0
Open violation ages
▪ < 30 days25% (1)
▪ 3–12 months75% (3)
Housing Preservation & Development Complaints
Total complaints since 2003
1,160
48 per year avg.↓ Down 17% in the last 2 years (80 vs 96 prior 2 yrs)
Complaint Resolution
No access9%Violation issued22%No violation49%Phone resolved19%Other1%(1,160)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Egressⓘ45 violations
Maintenanceⓘ36 violations
Extermination & Rodent Eradicationⓘ22 violations
Cleaningⓘ13 violations
Heat And Hot Waterⓘ7 violations
Paintingⓘ7 violations
Water Supplyⓘ7 violations
Smoke Detecting Devicesⓘ4 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ97 complaints
Mold & pestsⓘ45 complaints
Bldg maintenanceⓘ20 complaints
Water & plumbingⓘ15 complaints
Electricalⓘ11 complaints
Appliancesⓘ7 complaints
See violations →Hide complaints ↑

Complaint log

142 complaints · GENERAL

All categoriesNONCONSTHEAT/HOT WATERGENERALPAINT/PLASTERUNSANITARY CONDITIONAllOpenClosed
Type
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency6%1%
Emergency68%55%
Non-Emergency26%45%
(50)
(166)
Status
Apt
Received
Category
Non-emergencyClosed2QJun 9, 2026GENERAL · BELL/BUZZER/INTERCOMThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Non-emergencyClosed5XJan 23, 2025GENERAL · BELL/BUZZER/INTERCOMHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed5XDec 22, 2024GENERAL · BELL/BUZZER/INTERCOMHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed4NFeb 12, 2024GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed4NJul 6, 2023GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed3VNov 30, 2020GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed5Oct 20, 2016GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed5WSep 3, 2015GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed5SAug 10, 2015GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed5RAug 10, 2015GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6XNov 21, 2014GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed6XFeb 20, 2014GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6XFeb 20, 2014GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed6XJan 29, 2014GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1BOct 25, 2013GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1BOct 25, 2013GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1BOct 25, 2013GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1BOct 14, 2013GENERAL · MOLDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1BOct 14, 2013GENERAL · DOORSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1BOct 14, 2013GENERAL · MOLDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed6XOct 10, 2013GENERAL · FLOORThe Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
Non-emergencyClosed6XOct 10, 2013GENERAL · MAILBOXThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed6XOct 10, 2013GENERAL · DOORSThe Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
Non-emergencyClosed6XOct 10, 2013GENERAL · DOORSThe Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
Non-emergencyClosed6XOct 10, 2013GENERAL · FLOORThe Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
Non-emergencyClosed6XAug 30, 2013GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed6XAug 30, 2013GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6XAug 30, 2013GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed6XAug 30, 2013GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6XAug 30, 2013GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6XAug 30, 2013GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed6XAug 30, 2013GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed6XAug 30, 2013GENERAL · LOCKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed4PJul 28, 2013GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed6XJul 22, 2013GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6XJul 22, 2013GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6XJul 12, 2013GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed6XJul 11, 2013GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6XJul 11, 2013GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6XJul 11, 2013GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6XJul 11, 2013GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6XJun 7, 2013GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6XJun 7, 2013GENERAL · MAILBOXThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed6XJun 7, 2013GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6XMar 21, 2013GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed6XMar 21, 2013GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed2SJan 24, 2013GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed6USep 12, 2011GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1AAug 8, 2011GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed6UJun 30, 2011GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Jun 9, 2026Apt 2Q
GENERAL · BELL/BUZZER/INTERCOM
The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Non-emergencyClosed
Jan 23, 2025Apt 5X
GENERAL · BELL/BUZZER/INTERCOM
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed
Dec 22, 2024Apt 5X
GENERAL · BELL/BUZZER/INTERCOM
HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed
Feb 12, 2024Apt 4N
GENERAL · CABINET
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jul 6, 2023Apt 4N
GENERAL · VENTILATION SYSTEM
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Nov 30, 2020Apt 3V
GENERAL · CABINET
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Oct 20, 2016Apt 5
GENERAL · CABINET
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Sep 3, 2015Apt 5W
GENERAL · CABINET
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Aug 10, 2015Apt 5S
GENERAL · VENTILATION SYSTEM
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Aug 10, 2015Apt 5R
GENERAL · VENTILATION SYSTEM
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 21, 2014Apt 6X
GENERAL · BELL/BUZZER/INTERCOM
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Feb 20, 2014Apt 6X
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Feb 20, 2014Apt 6X
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jan 29, 2014Apt 6X
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 25, 2013Apt 1B
GENERAL · DOORS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 25, 2013Apt 1B
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 25, 2013Apt 1B
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 14, 2013Apt 1B
GENERAL · MOLD
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 14, 2013Apt 1B
GENERAL · DOORS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 14, 2013Apt 1B
GENERAL · MOLD
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 10, 2013Apt 6X
GENERAL · FLOOR
The Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
Non-emergencyClosed
Oct 10, 2013Apt 6X
GENERAL · MAILBOX
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 10, 2013Apt 6X
GENERAL · DOORS
The Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
Non-emergencyClosed
Oct 10, 2013Apt 6X
GENERAL · DOORS
The Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
Non-emergencyClosed
Oct 10, 2013Apt 6X
GENERAL · FLOOR
The Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
Non-emergencyClosed
Aug 30, 2013Apt 6X
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Aug 30, 2013Apt 6X
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Aug 30, 2013Apt 6X
GENERAL · DOORS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Aug 30, 2013Apt 6X
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Aug 30, 2013Apt 6X
GENERAL · VENTILATION SYSTEM
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Aug 30, 2013Apt 6X
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Aug 30, 2013Apt 6X
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Aug 30, 2013Apt 6X
GENERAL · LOCKS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Jul 28, 2013Apt 4P
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jul 22, 2013Apt 6X
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jul 22, 2013Apt 6X
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jul 12, 2013Apt 6X
GENERAL · VENTILATION SYSTEM
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Jul 11, 2013Apt 6X
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jul 11, 2013Apt 6X
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jul 11, 2013Apt 6X
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jul 11, 2013Apt 6X
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jun 7, 2013Apt 6X
GENERAL · DOORS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jun 7, 2013Apt 6X
GENERAL · MAILBOX
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jun 7, 2013Apt 6X
GENERAL · DOORS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Mar 21, 2013Apt 6X
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Mar 21, 2013Apt 6X
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Jan 24, 2013Apt 2S
GENERAL · WINDOWS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Sep 12, 2011Apt 6U
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Aug 8, 2011Apt 1A
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jun 30, 2011Apt 6U
GENERAL · DOORS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Page 1 of 3
Next →