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255 MILL ROAD

Staten Island · ZIP 10306 · BIN 5105547 · Oakwood-Richmondtown · Last violation Jul 28, 2026 · Last complaint Jul 28, 2026

NeighborhoodOakwood-Richmondtown
Above-average violations for the neighborhood
More violations than 79% of buildings and more complaints than 88% of buildings in Oakwood-Richmondtown. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 101 violations · 101 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
9 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous9Class Bhazardous13
Housing Preservation & Development Violations
Total violations since 2008
280
15 per year avg.↑ Up 110% in the last 2 years (101 vs 48 prior 2 yrs)
Open violations
33
Class C (immed. haz.)ⓘ9
Class B (hazardous)ⓘ13
Rent-impairingⓘ0
Housing Preservation & Development Complaints
Total complaints since 2003
856
36 per year avg.↑ Up 120% in the last 2 years (101 vs 46 prior 2 yrs)
Complaint Resolution
No access13%Violation issued8%No violation19%Phone resolved60%Other0%(856)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ36 violations
Egressⓘ33 violations
Extermination & Rodent Eradicationⓘ27 violations
Paintingⓘ19 violations
Cleaningⓘ14 violations
Carbon Monoxide Detecting Devicesⓘ8 violations
Lead-Based Paintⓘ6 violations
Heat And Hot Waterⓘ4 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ94 complaints
Mold & pestsⓘ51 complaints
Bldg maintenanceⓘ19 complaints
Water & plumbingⓘ14 complaints
Electricalⓘ7 complaints
Appliancesⓘ3 complaints
Safety & fireⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

856 complaints

All categoriesHEATINGHEAT/HOT WATERUNSANITARY CONDITIONPLUMBINGPAINT/PLASTERAllOpenClosed
Type
See something wrong? File a complaint with 311
Open violation ages
▪ < 30 days15% (5)
▪ 30–90 days3% (1)
▪ 3–12 months45% (15)
▪ 1–3 years36% (12)
Prior 4 yr.
Immed. Emergency5%1%
Emergency64%67%
Non-Emergency31%32%
(42)
(159)
Status
Apt
Received
Category
EmergencyClosedBLDGSep 6, 2004NONCONST · ODORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed4-AJan 25, 2004HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed5JJan 24, 2004HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGJan 22, 2004HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed3QNov 25, 2003PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed6RMar 20, 2003HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed
Sep 6, 2004Apt BLDG
NONCONST · ODOR
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jan 25, 2004Apt 4-A
HEATING · HEAT RELATED
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jan 24, 2004Apt 5J
HEATING · HEAT RELATED
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jan 22, 2004Apt BLDG
HEATING · HEAT RELATED
The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed
Nov 25, 2003Apt 3Q
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Mar 20, 2003Apt 6R
HEATING · HEAT RELATED
The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
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