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Building SafetyHousing Conditions

388 RICHMOND TERRACE

Staten Island · ZIP 10301 · BIN 5089355 · St. George-New Brighton · Last violation Jul 30, 2026 · Last complaint Jul 22, 2026

NeighborhoodSt. George-New Brighton
Above-average violations for the neighborhood
More violations than 80% of buildings and more complaints than 74% of buildings in St. George-New Brighton. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 105 violations · 60 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
37 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous37Class Bhazardous105
Housing Preservation & Development Violations
Total violations since 2000
383
14 per year avg.↑ Up 17% in the last 2 years (105 vs 90 prior 2 yrs)
Open violations
165
Class C (immed. haz.)ⓘ37
Class B (hazardous)ⓘ105
Rent-impairingⓘ1
Housing Preservation & Development Complaints
Total complaints since 2003
493
21 per year avg.→ Stable in the last 2 years
Complaint Resolution
No access26%Violation issued22%No violation29%Phone resolved23%Other0%(493)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ87 violations
Egressⓘ48 violations
Extermination & Rodent Eradicationⓘ24 violations
Artificial Lightingⓘ16 violations
Water Supplyⓘ16 violations
Cleaningⓘ11 violations
Smoke Detecting Devicesⓘ10 violations
Carbon Monoxide Detecting Devicesⓘ9 violations
Top complaint groupsⓘ
5 yrsAll time
Bldg maintenanceⓘ47 complaints
Water & plumbingⓘ36 complaints
Mold & pestsⓘ29 complaints
Electricalⓘ17 complaints
Heat / hot waterⓘ8 complaints
Appliancesⓘ8 complaints
Safety & fireⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

55 complaints · UNSANITARY CONDITION

All categoriesHEATINGHEAT/HOT WATERUNSANITARY CONDITIONGENERALPLUMBINGAllOpenClosed
See something wrong? File a complaint with 311
Open violation ages
▪ < 30 days3% (5)
▪ 30–90 days2% (3)
▪ 3–12 months15% (24)
▪ 1–3 years44% (73)
▪ 3+ years36% (60)
Prior 4 yr.
Immed. Emergency6%5%
Emergency65%37%
Non-Emergency29%58%
(17)
(139)
Type
Status
Apt
Received
Category
EmergencyClosed1JAug 19, 2015UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1JAug 19, 2015UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed9MApr 8, 2015UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed9MApr 8, 2015UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed7GOct 5, 2014UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Aug 19, 2015Apt 1J
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Aug 19, 2015Apt 1J
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Apr 8, 2015Apt 9M
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Apr 8, 2015Apt 9M
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 5, 2014Apt 7G
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
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