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388 RICHMOND TERRACE

Staten Island · ZIP 10301 · BIN 5089355 · St. George-New Brighton · Last violation Apr 17, 2026 · Last complaint Apr 9, 2026

NeighborhoodSt. George-New Brighton
Above-average violations for the neighborhood
More violations than 79% of buildings and more complaints than 74% of buildings in St. George-New Brighton. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 100 violations · 65 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
34 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous34Class Bhazardous100
Housing Preservation & Development Violations
Total violations since 2000
375
14 per year avg.↑ Up 10% in the last 2 years (100 vs 91 prior 2 yrs)
Open violations
157
Class C (immed. haz.)ⓘ34
Class B (hazardous)ⓘ100
Rent-impairingⓘ1
Open violation ages
▪ 30–90 days8% (12)
▪ 3–12 months16% (25)
▪ 1–3 years38% (60)
▪ 3+ years38% (60)
Housing Preservation & Development Complaints
Total complaints since 2003
489
20 per year avg.→ Stable in the last 2 years
Complaint Resolution
No access26%Violation issued22%No violation29%Phone resolved23%Other0%(489)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ84 violations
Egressⓘ48 violations
Extermination & Rodent Eradicationⓘ22 violations
Artificial Lightingⓘ16 violations
Water Supplyⓘ15 violations
Smoke Detecting Devicesⓘ11 violations
Cleaningⓘ11 violations
Carbon Monoxide Detecting Devicesⓘ10 violations
Top complaint groupsⓘ
5 yrsAll time
Bldg maintenanceⓘ50 complaints
Water & plumbingⓘ35 complaints
Mold & pestsⓘ28 complaints
Electricalⓘ18 complaints
Appliancesⓘ9 complaints
Heat / hot waterⓘ8 complaints
Safety & fireⓘ2 complaints
See violations →Hide complaints ↑

Complaint log

54 complaints · UNSANITARY CONDITION

All categoriesHEATINGHEAT/HOT WATERUNSANITARY CONDITIONGENERALPLUMBINGAllOpenClosed
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency4%6%
Emergency63%35%
Non-Emergency33%59%
(24)
(136)
Type
Status
Apt
Received
Category
EmergencyClosed1JAug 19, 2015UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed9MApr 8, 2015UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed9MApr 8, 2015UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed7GOct 5, 2014UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Aug 19, 2015Apt 1J
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Apr 8, 2015Apt 9M
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Apr 8, 2015Apt 9M
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 5, 2014Apt 7G
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
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