Building SafetyHousing Conditions

388 RICHMOND TERRACE

Staten Island · ZIP 10301 · BIN 5089355 · St. George-New Brighton · Last violation Jul 30, 2026 · Last complaint Jul 22, 2026

NeighborhoodSt. George-New Brighton

Above-average violations for the neighborhood

More violations than 80% of buildings and more complaints than 74% of buildings in St. George-New Brighton. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.

Activity TrendsLast 5 years

A steady level of activity over time

Last 2 yrs: 105 violations · 60 complaints

▼ View all activity over time

Severityⓘopen violations

37 immediately hazardous (Class C) violations still open

Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.

Housing Preservation & Development Violations

Total violations since 2000

383

14 per year avg.↑ Up 17% in the last 2 years (105 vs 90 prior 2 yrs)

Open violations

165

Class C (immed. haz.)ⓘ37

Class B (hazardous)ⓘ105

Rent-impairingⓘ1

Housing Preservation & Development Complaints

Total complaints since 2003

493

21 per year avg.→ Stable in the last 2 years

Complaint Resolution

No access26%Violation issued22%No violation29%Phone resolved23%Other0%(493)

Urgency breakdown

Last 12 mo.

Top violation categories

5 yrs All time

Maintenanceⓘ87 violations

Egressⓘ48 violations

Extermination & Rodent Eradicationⓘ24 violations

Artificial Lightingⓘ16 violations

Water Supplyⓘ16 violations

Cleaningⓘ11 violations

Smoke Detecting Devicesⓘ10 violations

Carbon Monoxide Detecting Devicesⓘ9 violations

Top complaint groupsⓘ

5 yrs All time

Bldg maintenanceⓘ47 complaints

Water & plumbingⓘ36 complaints

Mold & pestsⓘ29 complaints

Electricalⓘ17 complaints

Heat / hot waterⓘ8 complaints

Appliancesⓘ8 complaints

Safety & fireⓘ1 complaints

See violations →Hide complaints ↑

Complaint log

110 complaints · HEATING

All categories HEATING HEAT/HOT WATER UNSANITARY CONDITION GENERAL PLUMBINGAll Open Closed

Type

See something wrong? File a complaint with 311

Emergency	Closed	2A	Dec 21, 2008	HEATING · HEAT RELATEDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	2A	Nov 23, 2008	HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	2A	Nov 21, 2008	HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Emergency	Closed	2A	Oct 18, 2008	HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Emergency	Closed	8M	Jan 10, 2007	HEATING · HEAT RELATEDThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	3M	Nov 14, 2006	HEATING · HEAT RELATEDThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	BLDG	Jan 24, 2005	HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Emergency	Closed	8M	Nov 30, 2004	HEATING · HEAT RELATEDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	BLDG	Jan 16, 2004	HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Emergency	Closed	6M	Dec 3, 2003	HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.