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Building SafetyHousing Conditions

27 ELY STREET

Staten Island · ZIP 10301 · BIN 5002466 · St. George-New Brighton · Last violation May 15, 2026 · Last complaint May 4, 2026

NeighborhoodSt. George-New Brighton
More violations than 97.5% of nearby buildings
More violations than 98% of buildings and more complaints than 99% of buildings in St. George-New Brighton. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 31 violations · 65 complaints
'24'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
3 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous3Class Bhazardous25
Housing Preservation & Development Violations
Total violations since 2024
34
11 per year avg.↑ Rising — no prior history
Open violations
31
Class C (immed. haz.)ⓘ3
Class B (hazardous)ⓘ25
Rent-impairingⓘ0
Open violation ages
▪ 30–90 days21% (6)
▪ 3–12 months61% (17)
▪ 1–3 years18% (5)
Housing Preservation & Development Complaints
Total complaints since 2024
65
22 per year avg.↑ Rising — no prior history
Complaint Resolution
No access68%Violation issued12%No violation15%Phone resolved5%Other0%(65)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ16 violations
Extermination & Rodent Eradicationⓘ6 violations
Water Supplyⓘ3 violations
Heat And Hot Waterⓘ3 violations
Carbon Monoxide Detecting Devicesⓘ2 violations
Sewers And Drainageⓘ1 violations
Top complaint groupsⓘ
5 yrsAll time
Appliancesⓘ25 complaints
Heat / hot waterⓘ14 complaints
Water & plumbingⓘ11 complaints
Electricalⓘ5 complaints
Bldg maintenanceⓘ5 complaints
Mold & pestsⓘ3 complaints
See violations →Hide complaints ↑

Complaint log

25 complaints · APPLIANCE

All categoriesAPPLIANCEHEAT/HOT WATERPLUMBINGELECTRICDOOR/WINDOWAllOpenClosed
Type
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency0%5%
Emergency45%37%
Non-Emergency55%58%
(22)
(43)
Status
Apt
Received
Category
Non-emergencyClosedHOUSEMay 4, 2026APPLIANCE · REFRIGERATORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosedHOUSEMay 4, 2026APPLIANCE · ELECTRIC/GAS RANGEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosedBLDGJul 30, 2025APPLIANCE · REFRIGERATORHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
EmergencyClosedBLDGJul 30, 2025APPLIANCE · ELECTRIC/GAS RANGEHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
EmergencyClosedBLDGJan 31, 2025APPLIANCE · ELECTRIC/GAS RANGEAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosedBLDGJan 31, 2025APPLIANCE · REFRIGERATORAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosedBLDGJan 25, 2025APPLIANCE · REFRIGERATORAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosedBLDGJan 25, 2025APPLIANCE · ELECTRIC/GAS RANGEAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosedBLDGJan 22, 2025APPLIANCE · REFRIGERATORAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosedBLDGJan 22, 2025APPLIANCE · ELECTRIC/GAS RANGEAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosedBLDGJan 6, 2025APPLIANCE · ELECTRIC/GAS RANGEAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosedBLDGJan 6, 2025APPLIANCE · REFRIGERATORAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed1Dec 13, 2024APPLIANCE · ELECTRIC/GAS RANGEAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosedONEFAMDec 13, 2024APPLIANCE · ELECTRIC/GAS RANGEAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed1Dec 13, 2024APPLIANCE · REFRIGERATORAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosedSINGLEDec 11, 2024APPLIANCE · ELECTRIC/GAS RANGEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosedSINGLEDec 11, 2024APPLIANCE · REFRIGERATORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosedPRIVATDec 9, 2024APPLIANCE · REFRIGERATORAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosedHOUSEDec 9, 2024APPLIANCE · REFRIGERATORAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosedHOUSEDec 9, 2024APPLIANCE · ELECTRIC/GAS RANGEAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosedPRIVATDec 9, 2024APPLIANCE · ELECTRIC/GAS RANGEAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosedPRIVATDec 6, 2024APPLIANCE · ELECTRIC/GAS RANGEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosedPRIVATDec 6, 2024APPLIANCE · REFRIGERATORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosedHOUSENov 26, 2024APPLIANCE · ELECTRIC/GAS RANGEAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosedHOUSENov 26, 2024APPLIANCE · REFRIGERATORAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed
May 4, 2026Apt HOUSE
APPLIANCE · REFRIGERATOR
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed
May 4, 2026Apt HOUSE
APPLIANCE · ELECTRIC/GAS RANGE
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed
Jul 30, 2025Apt BLDG
APPLIANCE · REFRIGERATOR
HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
EmergencyClosed
Jul 30, 2025Apt BLDG
APPLIANCE · ELECTRIC/GAS RANGE
HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
EmergencyClosed
Jan 31, 2025Apt BLDG
APPLIANCE · ELECTRIC/GAS RANGE
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed
Jan 31, 2025Apt BLDG
APPLIANCE · REFRIGERATOR
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed
Jan 25, 2025Apt BLDG
APPLIANCE · REFRIGERATOR
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosed
Jan 25, 2025Apt BLDG
APPLIANCE · ELECTRIC/GAS RANGE
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed
Jan 22, 2025Apt BLDG
APPLIANCE · REFRIGERATOR
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosed
Jan 22, 2025Apt BLDG
APPLIANCE · ELECTRIC/GAS RANGE
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosed
Jan 6, 2025Apt BLDG
APPLIANCE · ELECTRIC/GAS RANGE
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed
Jan 6, 2025Apt BLDG
APPLIANCE · REFRIGERATOR
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed
Dec 13, 2024Apt 1
APPLIANCE · ELECTRIC/GAS RANGE
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed
Dec 13, 2024Apt ONEFAM
APPLIANCE · ELECTRIC/GAS RANGE
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed
Dec 13, 2024Apt 1
APPLIANCE · REFRIGERATOR
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed
Dec 11, 2024Apt SINGLE
APPLIANCE · ELECTRIC/GAS RANGE
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed
Dec 11, 2024Apt SINGLE
APPLIANCE · REFRIGERATOR
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed
Dec 9, 2024Apt PRIVAT
APPLIANCE · REFRIGERATOR
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed
Dec 9, 2024Apt HOUSE
APPLIANCE · REFRIGERATOR
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosed
Dec 9, 2024Apt HOUSE
APPLIANCE · ELECTRIC/GAS RANGE
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
EmergencyClosed
Dec 9, 2024Apt PRIVAT
APPLIANCE · ELECTRIC/GAS RANGE
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed
Dec 6, 2024Apt PRIVAT
APPLIANCE · ELECTRIC/GAS RANGE
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed
Dec 6, 2024Apt PRIVAT
APPLIANCE · REFRIGERATOR
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed
Nov 26, 2024Apt HOUSE
APPLIANCE · ELECTRIC/GAS RANGE
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed
Nov 26, 2024Apt HOUSE
APPLIANCE · REFRIGERATOR
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.