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Building SafetyHousing Conditions

390 ST MARKS PLACE

Staten Island · ZIP 10301 · BIN 5000193 · St. George-New Brighton · Last complaint Mar 22, 2026

NeighborhoodSt. George-New Brighton
Fewer violations than 100% of nearby buildings
Fewer violations than 100% of buildings and more complaints than 99% of buildings in St. George-New Brighton. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 0 violations · 52 complaints
'22'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
All violations have been resolved
1 violations on record (Class A — non-hazardous).
No open Class B or C violations
Housing Preservation & Development Violations
Total violations since 2026
1
1 per year avg.— Not enough history to determine trend
Open violations
0
Class C (immed. haz.)ⓘ0
Class B (hazardous)ⓘ0
Rent-impairingⓘ0
Open violation ages

No open violations

Housing Preservation & Development Complaints
Total complaints since 2022
56
11 per year avg.↑ Up 1200% in the last 2 years (52 vs 4 prior 2 yrs)
Complaint Resolution
No access82%Violation issued0%No violation11%Phone resolved7%Other0%(56)
Urgency breakdown
Last 12 mo.
Top complaint groupsⓘ
5 yrsAll time
Mold & pestsⓘ14 complaints
Water & plumbingⓘ9 complaints
Bldg maintenanceⓘ9 complaints
Heat / hot waterⓘ8 complaints
Appliancesⓘ8 complaints
Electricalⓘ4 complaints
Safety & fireⓘ3 complaints
See violations →Hide complaints ↑

Complaint log

8 complaints · APPLIANCE

All categoriesUNSANITARY CONDITIONPLUMBINGAPPLIANCEHEAT/HOT WATERDOOR/WINDOWAllOpenClosed
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency8%22%
Emergency39%33%
Non-Emergency53%44%
(38)
(18)
Type
Status
Apt
Received
Category
Non-emergencyClosed2Mar 8, 2026APPLIANCE · ELECTRIC/GAS RANGEHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed2Mar 8, 2026APPLIANCE · REFRIGERATORHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed2Nov 8, 2025APPLIANCE · ELECTRIC/GAS RANGEAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed2Nov 8, 2025APPLIANCE · REFRIGERATORAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosedAPARTMAug 7, 2025APPLIANCE · REFRIGERATORHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosedAPARTMAug 7, 2025APPLIANCE · ELECTRIC/GAS RANGEHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosedENTIREFeb 28, 2025APPLIANCE · ELECTRIC/GAS RANGEHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosedENTIREFeb 28, 2025APPLIANCE · REFRIGERATORHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed
Mar 8, 2026Apt 2
APPLIANCE · ELECTRIC/GAS RANGE
HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed
Mar 8, 2026Apt 2
APPLIANCE · REFRIGERATOR
HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed
Nov 8, 2025Apt 2
APPLIANCE · ELECTRIC/GAS RANGE
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed
Nov 8, 2025Apt 2
APPLIANCE · REFRIGERATOR
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed
Aug 7, 2025Apt APARTM
APPLIANCE · REFRIGERATOR
HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed
Aug 7, 2025Apt APARTM
APPLIANCE · ELECTRIC/GAS RANGE
HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed
Feb 28, 2025Apt ENTIRE
APPLIANCE · ELECTRIC/GAS RANGE
HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Non-emergencyClosed
Feb 28, 2025Apt ENTIRE
APPLIANCE · REFRIGERATOR
HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.