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Building SafetyHousing Conditions

280 EAST 21 STREET

Brooklyn · ZIP 11226 · BIN 3117147 · Flatbush · Last violation Jul 23, 2026 · Last complaint Jul 18, 2026

NeighborhoodFlatbush
More violations than 97% of nearby buildings
More violations than 97% of buildings and more complaints than 99% of buildings in Flatbush. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 294 violations · 533 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
84 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous84Class Bhazardous32
Housing Preservation & Development Violations
Total violations since 1992
1,439
41 per year avg.↓ Down 59% in the last 2 years (294 vs 712 prior 2 yrs)
Open violations
127
Class C (immed. haz.)ⓘ84
Class B (hazardous)ⓘ32
Rent-impairingⓘ2
Housing Preservation & Development Complaints
Total complaints since 2003
3,000
125 per year avg.↓ Down 29% in the last 2 years (533 vs 753 prior 2 yrs)
Complaint Resolution
No access22%Violation issued22%No violation34%Phone resolved22%Other1%(3,000)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ441 violations
Extermination & Rodent Eradicationⓘ132 violations
Paintingⓘ99 violations
Water Supplyⓘ95 violations
Egressⓘ95 violations
Cleaningⓘ69 violations
Lead-Based Paintⓘ68 violations
Heat And Hot Waterⓘ39 violations
Top complaint groupsⓘ
5 yrsAll time
Bldg maintenanceⓘ278 complaints
Mold & pestsⓘ267 complaints
Water & plumbingⓘ261 complaints
Heat / hot waterⓘ218 complaints
Safety & fireⓘ123 complaints
Electricalⓘ76 complaints
Appliancesⓘ26 complaints
Elevatorⓘ2 complaints
See violations →Hide complaints ↑

Complaint log

3,000 complaints

All categoriesPAINT/PLASTERPLUMBINGHEATINGUNSANITARY CONDITIONHEAT/HOT WATERAllOpenClosed
Type
See something wrong? File a complaint with 311
Open violation ages
▪ < 30 days10% (13)
▪ 30–90 days17% (22)
▪ 3–12 months29% (37)
▪ 1–3 years31% (39)
▪ 3+ years13% (16)
Prior 4 yr.
Immed. Emergency1%4%
Emergency49%46%
Non-Emergency50%49%
(176)
(1,298)
Status
Apt
Received
Category
Non-emergencyClosed1ADec 22, 2005GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1ADec 22, 2005PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1ADec 22, 2005PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1ADec 22, 2005PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1ADec 22, 2005PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1ADec 22, 2005NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1ADec 22, 2005NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6IDec 1, 2005PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6IDec 1, 2005PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6IDec 1, 2005GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6IDec 1, 2005GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed6IDec 1, 2005GENERAL · LOCKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6IDec 1, 2005NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6IDec 1, 2005NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6IDec 1, 2005PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6IDec 1, 2005PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6IDec 1, 2005PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6IDec 1, 2005PAINT/PLASTER · WINDOW/FRAMEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed6IDec 1, 2005PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6IDec 1, 2005GENERAL · CERAMIC-TILEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6IDec 1, 2005PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6IDec 1, 2005PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed6IDec 1, 2005PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6IDec 1, 2005PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6IDec 1, 2005PAINT/PLASTER · WINDOW/FRAMEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed6IDec 1, 2005GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed3JNov 18, 2005PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed2CNov 16, 2005PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2CNov 16, 2005PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed4ANov 6, 2005GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed4ANov 6, 2005PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
EmergencyClosed4ANov 6, 2005GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed4ANov 6, 2005GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed4ANov 6, 2005PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed4ANov 6, 2005GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed2DOct 28, 2005HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed4GOct 27, 2005HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGOct 26, 2005HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed6FOct 26, 2005HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed1AOct 26, 2005NONCONST · VERMINThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed1AOct 26, 2005NONCONST · VERMINThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed1AOct 26, 2005PAINT/PLASTER · WALLThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1AOct 26, 2005GENERAL · FLOORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed1AOct 26, 2005PAINT/PLASTER · WALLThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGOct 26, 2005HEATING · HEAT RELATEDThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed1AOct 26, 2005PAINT/PLASTER · WALLThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2GOct 26, 2005HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2BOct 26, 2005HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed5DOct 26, 2005HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2COct 26, 2005HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Dec 22, 2005Apt 1A
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 22, 2005Apt 1A
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Dec 22, 2005Apt 1A
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 22, 2005Apt 1A
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Dec 22, 2005Apt 1A
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 22, 2005Apt 1A
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 22, 2005Apt 1A
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 1, 2005Apt 6I
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 1, 2005Apt 6I
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 1, 2005Apt 6I
GENERAL · DOORS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 1, 2005Apt 6I
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Dec 1, 2005Apt 6I
GENERAL · LOCKS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 1, 2005Apt 6I
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 1, 2005Apt 6I
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 1, 2005Apt 6I
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 1, 2005Apt 6I
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 1, 2005Apt 6I
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 1, 2005Apt 6I
PAINT/PLASTER · WINDOW/FRAME
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Dec 1, 2005Apt 6I
PLUMBING · TOILET
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 1, 2005Apt 6I
GENERAL · CERAMIC-TILE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 1, 2005Apt 6I
PLUMBING · BATHTUB/SHOWER
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 1, 2005Apt 6I
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Dec 1, 2005Apt 6I
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 1, 2005Apt 6I
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 1, 2005Apt 6I
PAINT/PLASTER · WINDOW/FRAME
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Dec 1, 2005Apt 6I
GENERAL · WINDOWS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Nov 18, 2005Apt 3J
PLUMBING · BATHTUB/SHOWER
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 16, 2005Apt 2C
PLUMBING · BATHTUB/SHOWER
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Nov 16, 2005Apt 2C
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Nov 6, 2005Apt 4A
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Nov 6, 2005Apt 4A
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
EmergencyClosed
Nov 6, 2005Apt 4A
GENERAL · CABINET
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Nov 6, 2005Apt 4A
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Nov 6, 2005Apt 4A
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Nov 6, 2005Apt 4A
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Oct 28, 2005Apt 2D
HEATING · HEAT RELATED
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 27, 2005Apt 4G
HEATING · HEAT RELATED
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 26, 2005Apt BLDG
HEATING · HEAT RELATED
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 26, 2005Apt 6F
HEATING · HEAT RELATED
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Oct 26, 2005Apt 1A
NONCONST · VERMIN
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Oct 26, 2005Apt 1A
NONCONST · VERMIN
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Oct 26, 2005Apt 1A
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 26, 2005Apt 1A
GENERAL · FLOOR
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Oct 26, 2005Apt 1A
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 26, 2005Apt BLDG
HEATING · HEAT RELATED
The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Oct 26, 2005Apt 1A
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 26, 2005Apt 2G
HEATING · HEAT RELATED
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 26, 2005Apt 2B
HEATING · HEAT RELATED
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 26, 2005Apt 5D
HEATING · HEAT RELATED
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 26, 2005Apt 2C
HEATING · HEAT RELATED
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
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