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Building SafetyHousing Conditions

331 EAST 132 STREET

Bronx · ZIP 10454 · BIN 2117112 · Mott Haven-Port Morris · Last violation Jul 27, 2026 · Last complaint Jul 28, 2026

NeighborhoodMott Haven-Port Morris
More violations than 88% of nearby buildings
More violations than 88% of buildings and more complaints than 84% of buildings in Mott Haven-Port Morris. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 1134 violations · 467 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
202 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous202Class Bhazardous289
Housing Preservation & Development Violations
Total violations since 2011
2,135
133 per year avg.↑ Up 150% in the last 2 years (1,134 vs 453 prior 2 yrs)
Open violations
587
Class C (immed. haz.)ⓘ202
Class B (hazardous)ⓘ289
Rent-impairingⓘ33
Housing Preservation & Development Complaints
Total complaints since 2011
2,388
149 per year avg.↓ Down 19% in the last 2 years (467 vs 577 prior 2 yrs)
Complaint Resolution
No access17%Violation issued21%No violation28%Phone resolved34%Other1%(2,388)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ587 violations
Extermination & Rodent Eradicationⓘ284 violations
Egressⓘ269 violations
Water Supplyⓘ153 violations
Cleaningⓘ144 violations
Paintingⓘ76 violations
Sewers And Drainageⓘ69 violations
Carbon Monoxide Detecting Devicesⓘ61 violations
Top complaint groupsⓘ
5 yrsAll time
Water & plumbingⓘ354 complaints
Heat / hot waterⓘ294 complaints
Mold & pestsⓘ240 complaints
Bldg maintenanceⓘ165 complaints
Appliancesⓘ50 complaints
Electricalⓘ43 complaints
Safety & fireⓘ20 complaints
Elevatorⓘ2 complaints
See violations →Hide complaints ↑

Complaint log

2,388 complaints

All categoriesHEAT/HOT WATERUNSANITARY CONDITIONPLUMBINGHEATINGPAINT/PLASTERAllOpenClosed
Type
See something wrong? File a complaint with 311
Open violation ages
▪ < 30 days2% (14)
▪ 30–90 days11% (62)
▪ 3–12 months23% (132)
▪ 1–3 years63% (367)
▪ 3+ years2% (11)
Prior 4 yr.
Immed. Emergency7%4%
Emergency40%57%
Non-Emergency52%40%
(210)
(1,073)
Status
Apt
Received
Category
EmergencyClosed12LNov 16, 2023UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed8SNov 15, 2023UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosedBLDGNov 15, 2023ELEVATOR · MAINTENANCEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed8SNov 15, 2023PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed8SNov 15, 2023UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed9VNov 14, 2023WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed6VNov 10, 2023ELECTRIC · OUTLET/SWITCHThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed6VNov 10, 2023PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed12RNov 8, 2023PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed12RNov 8, 2023PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed12RNov 8, 2023GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed12RNov 8, 2023UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed12RNov 8, 2023ELECTRIC · NO LIGHTINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed4NNov 6, 2023UNSANITARY CONDITION · SEWAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed4NNov 6, 2023UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3ANov 4, 2023PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3ANov 4, 2023UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3ANov 4, 2023UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3ANov 4, 2023UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3ANov 4, 2023ELEVATOR · MAINTENANCEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed5TNov 3, 2023PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed2DNov 3, 2023PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2DNov 3, 2023FLOORING/STAIRS · FLOORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed5TNov 3, 2023HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed10FNov 3, 2023HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2DNov 3, 2023UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2DNov 3, 2023DOOR/WINDOW · DOORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed6UNov 2, 2023HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed4JNov 2, 2023GENERAL · MAILBOXThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosedAJNov 2, 2023PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed11MNov 1, 2023UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed11MNov 1, 2023PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed9LOct 24, 2023UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed9LOct 24, 2023UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed5KOct 17, 2023UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed5KOct 17, 2023WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed5KOct 17, 2023UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed5KOct 17, 2023DOOR/WINDOW · WINDOW FRAMEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed8QOct 16, 2023FLOORING/STAIRS · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed8QOct 16, 2023FLOORING/STAIRS · FLOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Non-emergencyClosed8QOct 16, 2023WATER LEAK · DAMP SPOTThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed8QOct 16, 2023UNSANITARY CONDITION · SEWAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed10EOct 8, 2023UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed10EOct 8, 2023UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed10EOct 8, 2023PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed10EOct 8, 2023ELEVATOR · MAINTENANCEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed10EOct 8, 2023GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed10EOct 8, 2023SAFETY · SMOKE DETECTORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed10EOct 8, 2023WATER LEAK · DAMP SPOTThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed10EOct 8, 2023PAINT/PLASTER · WALLThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Nov 16, 2023Apt 12L
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Nov 15, 2023Apt 8S
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 15, 2023Apt BLDG
ELEVATOR · MAINTENANCE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Nov 15, 2023Apt 8S
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Nov 15, 2023Apt 8S
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Nov 14, 2023Apt 9V
WATER LEAK · HEAVY FLOW
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Nov 10, 2023Apt 6V
ELECTRIC · OUTLET/SWITCH
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Nov 10, 2023Apt 6V
PLUMBING · TOILET
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Nov 8, 2023Apt 12R
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Nov 8, 2023Apt 12R
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 8, 2023Apt 12R
GENERAL · CABINET
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 8, 2023Apt 12R
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Nov 8, 2023Apt 12R
ELECTRIC · NO LIGHTING
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Nov 6, 2023Apt 4N
UNSANITARY CONDITION · SEWAGE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 6, 2023Apt 4N
UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 4, 2023Apt 3A
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 4, 2023Apt 3A
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 4, 2023Apt 3A
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 4, 2023Apt 3A
UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 4, 2023Apt 3A
ELEVATOR · MAINTENANCE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Nov 3, 2023Apt 5T
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Nov 3, 2023Apt 2D
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Nov 3, 2023Apt 2D
FLOORING/STAIRS · FLOOR
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Nov 3, 2023Apt 5T
HEAT/HOT WATER · APARTMENT ONLY
The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Nov 3, 2023Apt 10F
HEAT/HOT WATER · APARTMENT ONLY
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Nov 3, 2023Apt 2D
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Nov 3, 2023Apt 2D
DOOR/WINDOW · DOOR
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Nov 2, 2023Apt 6U
HEAT/HOT WATER · APARTMENT ONLY
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Nov 2, 2023Apt 4J
GENERAL · MAILBOX
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 2, 2023Apt AJ
PLUMBING · BATHTUB/SHOWER
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Nov 1, 2023Apt 11M
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Nov 1, 2023Apt 11M
PLUMBING · TOILET
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Oct 24, 2023Apt 9L
UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Oct 24, 2023Apt 9L
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Oct 17, 2023Apt 5K
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Oct 17, 2023Apt 5K
WATER LEAK · SLOW LEAK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 17, 2023Apt 5K
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Oct 17, 2023Apt 5K
DOOR/WINDOW · WINDOW FRAME
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 16, 2023Apt 8Q
FLOORING/STAIRS · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Oct 16, 2023Apt 8Q
FLOORING/STAIRS · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Non-emergencyClosed
Oct 16, 2023Apt 8Q
WATER LEAK · DAMP SPOT
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 16, 2023Apt 8Q
UNSANITARY CONDITION · SEWAGE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Oct 8, 2023Apt 10E
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Oct 8, 2023Apt 10E
UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 8, 2023Apt 10E
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Oct 8, 2023Apt 10E
ELEVATOR · MAINTENANCE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Oct 8, 2023Apt 10E
GENERAL · VENTILATION SYSTEM
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 8, 2023Apt 10E
SAFETY · SMOKE DETECTOR
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Oct 8, 2023Apt 10E
WATER LEAK · DAMP SPOT
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Oct 8, 2023Apt 10E
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Page 14 of 48
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