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Building SafetyHousing Conditions

420 EAST 102 STREET

Manhattan · ZIP 10029 · BIN 1083931 · East Harlem (South) · Last violation Jul 15, 2026 · Last complaint Jul 24, 2026

NeighborhoodEast Harlem (South)
Above-average violations for the neighborhood
More violations than 71% of buildings and more complaints than 72% of buildings in East Harlem (South). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 352 violations · 503 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
47 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous47Class Bhazardous54
Housing Preservation & Development Violations
Total violations since 2008
1,611
85 per year avg.↑ Up 14% in the last 2 years (352 vs 310 prior 2 yrs)
Open violations
120
Class C (immed. haz.)ⓘ47
Class B (hazardous)ⓘ54
Rent-impairingⓘ2
Housing Preservation & Development Complaints
Total complaints since 2003
2,384
99 per year avg.↑ Up 81% in the last 2 years (503 vs 278 prior 2 yrs)
Complaint Resolution
No access21%Violation issued21%No violation45%Phone resolved12%Other1%(2,384)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ288 violations
Extermination & Rodent Eradicationⓘ113 violations
Egressⓘ95 violations
Cleaningⓘ73 violations
Paintingⓘ60 violations
Water Supplyⓘ47 violations
Carbon Monoxide Detecting Devicesⓘ36 violations
Smoke Detecting Devicesⓘ36 violations
Top complaint groupsⓘ
5 yrsAll time
Mold & pestsⓘ330 complaints
Bldg maintenanceⓘ155 complaints
Water & plumbingⓘ142 complaints
Heat / hot waterⓘ112 complaints
Electricalⓘ44 complaints
Safety & fireⓘ38 complaints
Appliancesⓘ23 complaints
Elevatorⓘ1 complaints
Adminⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

2,384 complaints

All categoriesGENERALUNSANITARY CONDITIONPLUMBINGPAINT/PLASTERHEAT/HOT WATERAllOpenClosed
Type
See something wrong? File a complaint with 311
Open violation ages
▪ < 30 days2% (2)
▪ 30–90 days8% (10)
▪ 3–12 months28% (33)
▪ 1–3 years39% (47)
▪ 3+ years23% (28)
Prior 4 yr.
Immed. Emergency1%3%
Emergency43%43%
Non-Emergency56%54%
(345)
(631)
Status
Apt
Received
Category
EmergencyClosed5HJan 4, 2010HEATING · HEAT RELATEDThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2DDec 28, 2009NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2DDec 28, 2009APPLIANCE · ELECTRIC/GAS RANGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2DDec 28, 2009APPLIANCE · REFRIGERATORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed2DDec 28, 2009NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed13CDec 23, 2009HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed13CDec 22, 2009GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed13CDec 22, 2009GENERAL · CERAMIC-TILEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed13CDec 22, 2009PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed13CDec 22, 2009PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed13CDec 22, 2009PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed13CDec 22, 2009GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2ZDec 18, 2009HEATING · HEAT RELATEDThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed4ZDec 11, 2009HEATING · HEAT RELATEDThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2ZDec 4, 2009GENERAL · DOORSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2ZDec 4, 2009HEATING · HEAT RELATEDThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed3TNov 17, 2009GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed3TNov 17, 2009PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed3TNov 17, 2009GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed13FNov 5, 2009GENERAL · CERAMIC-TILEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed13FNov 5, 2009PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed13FNov 5, 2009GENERAL · CERAMIC-TILEThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed13FNov 5, 2009PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed13FNov 5, 2009PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed13FNov 5, 2009PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed8JNov 3, 2009HEATING · HEAT RELATEDThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed10TOct 27, 2009GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed10TOct 27, 2009PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2KOct 20, 2009HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Non-emergencyClosed3OOct 11, 2009PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3OOct 11, 2009PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Non-emergencyClosed3OOct 11, 2009PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed3OOct 11, 2009NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed3OOct 11, 2009GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3OOct 11, 2009GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3OOct 11, 2009NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed3BSep 23, 2009NONCONST · VERMINThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed8SSep 11, 2009GENERAL · MOLDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed8SSep 11, 2009PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGSep 9, 2009GENERAL · LOCKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2VAug 26, 2009NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed2EEAug 16, 2009PLUMBING · SEWERThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed3BBAug 8, 2009GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6NMay 29, 2009NONCONST · VERMINThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed6NMay 29, 2009NONCONST · VERMINThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed3NMay 12, 2009GENERAL · FLOORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed3NMay 12, 2009GENERAL · DOORSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed3NMay 12, 2009GENERAL · DOORSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed3NMay 12, 2009ELECTRIC · BELL-BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed3NMay 12, 2009GENERAL · LOCKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
EmergencyClosed
Jan 4, 2010Apt 5H
HEATING · HEAT RELATED
The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Dec 28, 2009Apt 2D
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Dec 28, 2009Apt 2D
APPLIANCE · ELECTRIC/GAS RANGE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Dec 28, 2009Apt 2D
APPLIANCE · REFRIGERATOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 28, 2009Apt 2D
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Dec 23, 2009Apt 13C
HEATING · HEAT RELATED
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Dec 22, 2009Apt 13C
GENERAL · DOORS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Dec 22, 2009Apt 13C
GENERAL · CERAMIC-TILE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Dec 22, 2009Apt 13C
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 22, 2009Apt 13C
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Dec 22, 2009Apt 13C
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 22, 2009Apt 13C
GENERAL · DOORS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Dec 18, 2009Apt 2Z
HEATING · HEAT RELATED
The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Dec 11, 2009Apt 4Z
HEATING · HEAT RELATED
The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Dec 4, 2009Apt 2Z
GENERAL · DOORS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Dec 4, 2009Apt 2Z
HEATING · HEAT RELATED
The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Nov 17, 2009Apt 3T
GENERAL · DOORS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Nov 17, 2009Apt 3T
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Nov 17, 2009Apt 3T
GENERAL · DOORS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 5, 2009Apt 13F
GENERAL · CERAMIC-TILE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 5, 2009Apt 13F
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 5, 2009Apt 13F
GENERAL · CERAMIC-TILE
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Nov 5, 2009Apt 13F
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 5, 2009Apt 13F
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 5, 2009Apt 13F
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Nov 3, 2009Apt 8J
HEATING · HEAT RELATED
The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 27, 2009Apt 10T
GENERAL · DOORS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Oct 27, 2009Apt 10T
PLUMBING · TOILET
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 20, 2009Apt 2K
HEATING · HEAT RELATED
The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Oct 11, 2009Apt 3O
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Oct 11, 2009Apt 3O
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Non-emergencyClosed
Oct 11, 2009Apt 3O
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Oct 11, 2009Apt 3O
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Oct 11, 2009Apt 3O
GENERAL · DOORS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Oct 11, 2009Apt 3O
GENERAL · WINDOWS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Oct 11, 2009Apt 3O
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Sep 23, 2009Apt 3B
NONCONST · VERMIN
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Sep 11, 2009Apt 8S
GENERAL · MOLD
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Sep 11, 2009Apt 8S
PLUMBING · BATHTUB/SHOWER
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Sep 9, 2009Apt BLDG
GENERAL · LOCKS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Aug 26, 2009Apt 2V
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Aug 16, 2009Apt 2EE
PLUMBING · SEWER
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Aug 8, 2009Apt 3BB
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
May 29, 2009Apt 6N
NONCONST · VERMIN
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
May 29, 2009Apt 6N
NONCONST · VERMIN
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
May 12, 2009Apt 3N
GENERAL · FLOOR
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
May 12, 2009Apt 3N
GENERAL · DOORS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
May 12, 2009Apt 3N
GENERAL · DOORS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
May 12, 2009Apt 3N
ELECTRIC · BELL-BUZZER/INTERCOM
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
May 12, 2009Apt 3N
GENERAL · LOCKS
The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
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