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420 EAST 102 STREET

Manhattan · ZIP 10029 · BIN 1083931 · East Harlem (South) · Last violation Jun 10, 2026 · Last complaint Jun 8, 2026

NeighborhoodEast Harlem (South)
Above-average violations for the neighborhood
More violations than 72% of buildings and more complaints than 72% of buildings in East Harlem (South). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 356 violations · 486 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
49 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous49Class Bhazardous60
Housing Preservation & Development Violations
Total violations since 2008
1,601
84 per year avg.↑ Up 17% in the last 2 years (356 vs 303 prior 2 yrs)
Open violations
128
Class C (immed. haz.)ⓘ49
Class B (hazardous)ⓘ60
Rent-impairingⓘ2
Housing Preservation & Development Complaints
Total complaints since 2003
2,351
98 per year avg.↑ Up 77% in the last 2 years (486 vs 274 prior 2 yrs)
Complaint Resolution
No access21%Violation issued22%No violation45%Phone resolved12%Other1%(2,351)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ348 violations
Extermination & Rodent Eradicationⓘ127 violations
Egressⓘ98 violations
Cleaningⓘ87 violations
Paintingⓘ71 violations
Water Supplyⓘ49 violations
Carbon Monoxide Detecting Devicesⓘ46 violations
Smoke Detecting Devicesⓘ44 violations
Top complaint groupsⓘ
5 yrsAll time
Mold & pestsⓘ323 complaints
Bldg maintenanceⓘ146 complaints
Water & plumbingⓘ139 complaints
Heat / hot waterⓘ113 complaints
Electricalⓘ42 complaints
Safety & fireⓘ38 complaints
Appliancesⓘ24 complaints
Elevatorⓘ1 complaints
Adminⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

2,351 complaints

All categoriesGENERALUNSANITARY CONDITIONPLUMBINGPAINT/PLASTERHEAT/HOT WATERAllOpenClosed
Type
See something wrong? File a complaint with 311
Open violation ages
▪ < 30 days5% (6)
▪ 30–90 days16% (21)
▪ 3–12 months28% (36)
▪ 1–3 years30% (39)
▪ 3+ years20% (26)
Prior 4 yr.
Immed. Emergency1%3%
Emergency45%43%
Non-Emergency54%55%
(355)
(601)
Status
Apt
Received
Category
EmergencyClosed12FJul 14, 2022PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed5TJul 11, 2022PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed4ZJul 11, 2022WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed5TJul 11, 2022PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed6HJul 7, 2022DOOR/WINDOW · DOORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed6HJul 7, 2022DOOR/WINDOW · DOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed12FJul 6, 2022PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed12FJul 6, 2022UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed12FJul 6, 2022UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed3VJun 11, 2022UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed3VMay 23, 2022UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosedLOBBYMay 20, 2022WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosedLOBBYMay 20, 2022WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosedAPT2TMay 16, 2022HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Non-emergencyClosed3TMay 16, 2022UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed3TMay 16, 2022WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed3TMay 16, 2022UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3TMay 16, 2022PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3TMay 16, 2022UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed3TMay 16, 2022WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed3TMay 16, 2022UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed12FMay 15, 2022UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed3TApr 5, 2022APPLIANCE · REFRIGERATORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed3TApr 5, 2022APPLIANCE · ELECTRIC/GAS RANGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed3TApr 5, 2022UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed3TApr 5, 2022PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed13WMar 30, 2022DOOR/WINDOW · WINDOW FRAMEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed13WMar 30, 2022PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Non-emergencyClosed13WMar 30, 2022PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed13WMar 30, 2022UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Non-emergencyClosed3WMar 25, 2022GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed3WMar 25, 2022PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed3WMar 25, 2022UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed3WMar 25, 2022PAINT/PLASTER · WALLThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed3WMar 25, 2022PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed3WMar 25, 2022HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Non-emergencyClosed3WMar 25, 2022ELECTRIC · OUTLET/SWITCHThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed3WMar 25, 2022UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed1AMar 14, 2022UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed9UMar 12, 2022PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed9UMar 12, 2022PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed9UMar 12, 2022UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed9UMar 12, 2022UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed9UMar 12, 2022UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed2TFeb 28, 2022APPLIANCE · REFRIGERATORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed13WFeb 18, 2022UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3WFeb 14, 2022GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
EmergencyClosed2CFeb 2, 2022HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGJan 31, 2022HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGJan 31, 2022HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed
Jul 14, 2022Apt 12F
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jul 11, 2022Apt 5T
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jul 11, 2022Apt 4Z
WATER LEAK · SLOW LEAK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jul 11, 2022Apt 5T
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jul 7, 2022Apt 6H
DOOR/WINDOW · DOOR
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jul 7, 2022Apt 6H
DOOR/WINDOW · DOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jul 6, 2022Apt 12F
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jul 6, 2022Apt 12F
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jul 6, 2022Apt 12F
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Jun 11, 2022Apt 3V
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
May 23, 2022Apt 3V
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
May 20, 2022Apt LOBBY
WATER LEAK · HEAVY FLOW
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
May 20, 2022Apt LOBBY
WATER LEAK · SLOW LEAK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
May 16, 2022Apt APT2T
HEAT/HOT WATER · APARTMENT ONLY
The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Non-emergencyClosed
May 16, 2022Apt 3T
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
May 16, 2022Apt 3T
WATER LEAK · HEAVY FLOW
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
May 16, 2022Apt 3T
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
May 16, 2022Apt 3T
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
May 16, 2022Apt 3T
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
May 16, 2022Apt 3T
WATER LEAK · HEAVY FLOW
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
May 16, 2022Apt 3T
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
May 15, 2022Apt 12F
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Apr 5, 2022Apt 3T
APPLIANCE · REFRIGERATOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Apr 5, 2022Apt 3T
APPLIANCE · ELECTRIC/GAS RANGE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Apr 5, 2022Apt 3T
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Apr 5, 2022Apt 3T
PLUMBING · BATHTUB/SHOWER
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Mar 30, 2022Apt 13W
DOOR/WINDOW · WINDOW FRAME
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Mar 30, 2022Apt 13W
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Non-emergencyClosed
Mar 30, 2022Apt 13W
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Mar 30, 2022Apt 13W
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Non-emergencyClosed
Mar 25, 2022Apt 3W
GENERAL · VENTILATION SYSTEM
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Mar 25, 2022Apt 3W
PLUMBING · BATHTUB/SHOWER
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Mar 25, 2022Apt 3W
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Mar 25, 2022Apt 3W
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Mar 25, 2022Apt 3W
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Mar 25, 2022Apt 3W
HEAT/HOT WATER · APARTMENT ONLY
The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Mar 25, 2022Apt 3W
ELECTRIC · OUTLET/SWITCH
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Mar 25, 2022Apt 3W
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Mar 14, 2022Apt 1A
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Mar 12, 2022Apt 9U
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Mar 12, 2022Apt 9U
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Mar 12, 2022Apt 9U
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Mar 12, 2022Apt 9U
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Mar 12, 2022Apt 9U
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Feb 28, 2022Apt 2T
APPLIANCE · REFRIGERATOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Feb 18, 2022Apt 13W
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Feb 14, 2022Apt 3W
GENERAL · VENTILATION SYSTEM
The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
EmergencyClosed
Feb 2, 2022Apt 2C
HEAT/HOT WATER · APARTMENT ONLY
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jan 31, 2022Apt BLDG
HEAT/HOT WATER · ENTIRE BUILDING
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jan 31, 2022Apt BLDG
HEAT/HOT WATER · ENTIRE BUILDING
The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Page 16 of 48
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