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2520 BROADWAY

Manhattan · ZIP 10025 · BIN 1082894 · Upper West Side (Central) · Last violation Jun 25, 2026 · Last complaint Jul 30, 2026

NeighborhoodUpper West Side (Central)
Around average violations for the neighborhood
More violations than 53% of buildings and more complaints than 69% of buildings in Upper West Side (Central). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 17 violations · 51 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
8 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous8Class Bhazardous22
Housing Preservation & Development Violations
Total violations since 1995
120
4 per year avg.→ Stable in the last 2 years
Open violations
46
Class C (immed. haz.)ⓘ8
Class B (hazardous)ⓘ22
Rent-impairingⓘ0
Housing Preservation & Development Complaints
Total complaints since 2003
337
14 per year avg.↑ Up 42% in the last 2 years (51 vs 36 prior 2 yrs)
Complaint Resolution
No access26%Violation issued18%No violation48%Phone resolved7%Other1%(337)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ20 violations
Egressⓘ4 violations
Filing: Bedbugsⓘ4 violations
Posting/Signageⓘ3 violations
Paintingⓘ3 violations
Cleaningⓘ3 violations
Carbon Monoxide Detecting Devicesⓘ1 violations
Annual Property Registrationⓘ1 violations
Top complaint groupsⓘ
5 yrsAll time
Bldg maintenanceⓘ25 complaints
Mold & pestsⓘ12 complaints
Heat / hot waterⓘ4 complaints
Safety & fireⓘ4 complaints
Water & plumbingⓘ3 complaints
Appliancesⓘ3 complaints
Electricalⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

337 complaints

All categoriesPAINT/PLASTERGENERALPLUMBINGFLOORING/STAIRSUNSANITARY CONDITIONAllOpenClosed
Type
See something wrong? File a complaint with 311
Open violation ages
▪ 30–90 days20% (9)
▪ 3–12 months9% (4)
▪ 1–3 years9% (4)
▪ 3+ years61% (27)
Prior 4 yr.
Immed. Emergency0%2%
Emergency11%25%
Non-Emergency89%73%
(45)
(59)
Status
Apt
Received
Category
EmergencyClosed828Apr 11, 2008HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed828Apr 8, 2008PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed317Jan 25, 2008PLUMBING · TOILETThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed325Mar 6, 2007HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed325Feb 7, 2007HEATING · HEAT RELATEDThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1103Nov 14, 2006NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1410Oct 13, 2006PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed219Sep 19, 2006PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed219Sep 19, 2006PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed219Sep 19, 2006GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed219Sep 19, 2006GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed219Sep 19, 2006PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed318Aug 29, 2006NONCONST · VERMINThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed211Aug 28, 2006NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed211Aug 28, 2006PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed211Aug 28, 2006GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed724Aug 21, 2006APPLIANCE · REFRIGERATORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed1410Aug 4, 2006PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1410Aug 4, 2006PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed1410Aug 4, 2006PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed1410Jun 25, 2006PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed1410May 12, 2006PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1410May 12, 2006PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed1410May 12, 2006GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1225Nov 17, 2005PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed1225Nov 17, 2005PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed1225Nov 17, 2005PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1203Aug 25, 2005PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed1203Aug 25, 2005NONCONST · VERMINThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed724Jul 13, 2005GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed724Jul 13, 2005PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed724Jul 13, 2005PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed724Jul 13, 2005GENERAL · CERAMIC-TILEThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed724Jul 13, 2005PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed724Jul 13, 2005GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed724Jul 13, 2005GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed724Jul 13, 2005PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed724Jul 13, 2005PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed724May 27, 2005PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed724May 27, 2005PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed724May 27, 2005GENERAL · CERAMIC-TILEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed210Feb 14, 2005PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed210Feb 14, 2005PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed210Feb 14, 2005NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed210Feb 14, 2005NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed00Jan 29, 2005GENERAL · FLOORThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed00Jan 29, 2005APPLIANCE · DISHWASHERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed00Jan 29, 2005NONCONST · RUBBISHThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed00Jan 29, 2005HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed00Jan 29, 2005PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Apr 11, 2008Apt 828
HEATING · HEAT RELATED
The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed
Apr 8, 2008Apt 828
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jan 25, 2008Apt 317
PLUMBING · TOILET
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Mar 6, 2007Apt 325
HEATING · HEAT RELATED
The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed
Feb 7, 2007Apt 325
HEATING · HEAT RELATED
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Nov 14, 2006Apt 1103
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 13, 2006Apt 1410
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Sep 19, 2006Apt 219
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Sep 19, 2006Apt 219
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Sep 19, 2006Apt 219
GENERAL · CABINET
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Sep 19, 2006Apt 219
GENERAL · WINDOWS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Sep 19, 2006Apt 219
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Aug 29, 2006Apt 318
NONCONST · VERMIN
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Aug 28, 2006Apt 211
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Aug 28, 2006Apt 211
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Aug 28, 2006Apt 211
GENERAL · WINDOWS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Aug 21, 2006Apt 724
APPLIANCE · REFRIGERATOR
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Aug 4, 2006Apt 1410
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Aug 4, 2006Apt 1410
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Aug 4, 2006Apt 1410
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Jun 25, 2006Apt 1410
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
May 12, 2006Apt 1410
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
May 12, 2006Apt 1410
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
May 12, 2006Apt 1410
GENERAL · WINDOWS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 17, 2005Apt 1225
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Nov 17, 2005Apt 1225
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Nov 17, 2005Apt 1225
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Aug 25, 2005Apt 1203
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Aug 25, 2005Apt 1203
NONCONST · VERMIN
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jul 13, 2005Apt 724
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Jul 13, 2005Apt 724
PLUMBING · TOILET
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Jul 13, 2005Apt 724
PLUMBING · BATHTUB/SHOWER
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jul 13, 2005Apt 724
GENERAL · CERAMIC-TILE
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Jul 13, 2005Apt 724
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Jul 13, 2005Apt 724
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Jul 13, 2005Apt 724
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Jul 13, 2005Apt 724
PLUMBING · BATHTUB/SHOWER
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Jul 13, 2005Apt 724
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
May 27, 2005Apt 724
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
May 27, 2005Apt 724
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
May 27, 2005Apt 724
GENERAL · CERAMIC-TILE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Feb 14, 2005Apt 210
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Feb 14, 2005Apt 210
PLUMBING · BATHTUB/SHOWER
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Feb 14, 2005Apt 210
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Feb 14, 2005Apt 210
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Jan 29, 2005Apt 00
GENERAL · FLOOR
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jan 29, 2005Apt 00
APPLIANCE · DISHWASHER
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jan 29, 2005Apt 00
NONCONST · RUBBISH
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jan 29, 2005Apt 00
HEATING · HEAT RELATED
The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed
Jan 29, 2005Apt 00
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
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