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1423 AMSTERDAM AVENUE

Manhattan · ZIP 10027 · BIN 1075479 · Manhattanville-West Harlem · Last violation Jun 9, 2026 · Last complaint Jun 17, 2026

NeighborhoodManhattanville-West Harlem
Above-average violations for the neighborhood
More violations than 74% of buildings and more complaints than 88% of buildings in Manhattanville-West Harlem. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 303 violations · 663 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
13 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous13Class Bhazardous63
Housing Preservation & Development Violations
Total violations since 1990
1,227
33 per year avg.↓ Down 28% in the last 2 years (303 vs 421 prior 2 yrs)
Open violations
95
Class C (immed. haz.)ⓘ13
Class B (hazardous)ⓘ63
Rent-impairingⓘ2
Housing Preservation & Development Complaints
Total complaints since 2003
1,805
75 per year avg.↑ Up 57% in the last 2 years (663 vs 423 prior 2 yrs)
Complaint Resolution
No access14%Violation issued24%No violation39%Phone resolved23%Other0%(1,805)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ283 violations
Egressⓘ95 violations
Water Supplyⓘ78 violations
Cleaningⓘ65 violations
Extermination & Rodent Eradicationⓘ51 violations
Carbon Monoxide Detecting Devicesⓘ44 violations
Smoke Detecting Devicesⓘ44 violations
Paintingⓘ42 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ327 complaints
Water & plumbingⓘ228 complaints
Bldg maintenanceⓘ146 complaints
Mold & pestsⓘ130 complaints
Electricalⓘ65 complaints
Appliancesⓘ57 complaints
Elevatorⓘ33 complaints
Safety & fireⓘ30 complaints
Adminⓘ2 complaints
Outdoor / structuralⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

1,805 complaints

All categoriesHEAT/HOT WATERPLUMBINGUNSANITARY CONDITIONPAINT/PLASTERGENERALAllOpenClosed
Type
See something wrong? File a complaint with 311
Open violation ages
▪ < 30 days9% (9)
▪ 30–90 days37% (35)
▪ 3–12 months29% (28)
▪ 1–3 years21% (20)
▪ 3+ years3% (3)
Prior 4 yr.
Immed. Emergency1%1%
Emergency59%56%
Non-Emergency40%43%
(211)
(963)
Status
Apt
Received
Category
EmergencyClosed2KOct 29, 2021HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2KOct 28, 2021HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection. No violations were issued. If the condition still exists, please file a new complaint.
EmergencyClosed2LOct 25, 2021UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed2LOct 25, 2021HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed6JOct 20, 2021WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed6JOct 20, 2021PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed6JOct 14, 2021WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed4DOct 5, 2021UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosedBLDGSep 10, 2021UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosedTRASHRSep 10, 2021UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed8OAug 31, 2021PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed8OAug 31, 2021UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed4PAug 11, 2021WATER LEAK · DAMP SPOTThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed4PAug 11, 2021PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed4PAug 11, 2021UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed5MJul 27, 2021APPLIANCE · REFRIGERATORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1OJul 26, 2021WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1OJul 26, 2021UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2MJul 23, 2021UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed1OJul 12, 2021PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1OJul 12, 2021PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1OJul 12, 2021UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed1OJul 10, 2021UNSANITARY CONDITION · SEWAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1OJul 8, 2021PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed2LJun 9, 2021APPLIANCE · ELECTRIC/GAS RANGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1PJun 6, 2021UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2OMay 13, 2021PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2OMay 11, 2021PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed6FApr 27, 2021PAINT/PLASTER · WALLThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed6FApr 27, 2021WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed6FApr 27, 2021UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed2LApr 27, 2021APPLIANCE · ELECTRIC/GAS RANGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2LApr 27, 2021UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed2LApr 27, 2021UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed5LApr 25, 2021WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed5OApr 14, 2021PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed8GApr 4, 2021UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1PMar 31, 2021UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1RMar 2, 2021PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1RMar 2, 2021GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1RMar 2, 2021PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed1RMar 2, 2021PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1RMar 2, 2021PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1RMar 2, 2021FLOORING/STAIRS · FLOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed5MFeb 23, 2021PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed5MFeb 23, 2021PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed5MFeb 23, 2021DOOR/WINDOW · DOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed4PFeb 20, 2021DOOR/WINDOW · DOORMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed4PFeb 16, 2021DOOR/WINDOW · DOORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed4PFeb 16, 2021DOOR/WINDOW · DOORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 29, 2021Apt 2K
HEAT/HOT WATER · ENTIRE BUILDING
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 28, 2021Apt 2K
HEAT/HOT WATER · APARTMENT ONLY
The Department of Housing Preservation and Development responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection. No violations were issued. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 25, 2021Apt 2L
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Oct 25, 2021Apt 2L
HEAT/HOT WATER · APARTMENT ONLY
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 20, 2021Apt 6J
WATER LEAK · HEAVY FLOW
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 20, 2021Apt 6J
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Oct 14, 2021Apt 6J
WATER LEAK · HEAVY FLOW
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Oct 5, 2021Apt 4D
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Sep 10, 2021Apt BLDG
UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Sep 10, 2021Apt TRASHR
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Aug 31, 2021Apt 8O
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Aug 31, 2021Apt 8O
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Aug 11, 2021Apt 4P
WATER LEAK · DAMP SPOT
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Aug 11, 2021Apt 4P
PLUMBING · BATHTUB/SHOWER
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Aug 11, 2021Apt 4P
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jul 27, 2021Apt 5M
APPLIANCE · REFRIGERATOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jul 26, 2021Apt 1O
WATER LEAK · HEAVY FLOW
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jul 26, 2021Apt 1O
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jul 23, 2021Apt 2M
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Jul 12, 2021Apt 1O
PLUMBING · TOILET
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jul 12, 2021Apt 1O
PLUMBING · TOILET
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jul 12, 2021Apt 1O
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Jul 10, 2021Apt 1O
UNSANITARY CONDITION · SEWAGE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jul 8, 2021Apt 1O
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Jun 9, 2021Apt 2L
APPLIANCE · ELECTRIC/GAS RANGE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jun 6, 2021Apt 1P
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
May 13, 2021Apt 2O
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
May 11, 2021Apt 2O
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Apr 27, 2021Apt 6F
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Apr 27, 2021Apt 6F
WATER LEAK · SLOW LEAK
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Apr 27, 2021Apt 6F
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Apr 27, 2021Apt 2L
APPLIANCE · ELECTRIC/GAS RANGE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Apr 27, 2021Apt 2L
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Apr 27, 2021Apt 2L
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Apr 25, 2021Apt 5L
WATER LEAK · HEAVY FLOW
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Apr 14, 2021Apt 5O
PLUMBING · TOILET
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Apr 4, 2021Apt 8G
UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Mar 31, 2021Apt 1P
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Mar 2, 2021Apt 1R
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Mar 2, 2021Apt 1R
GENERAL · CABINET
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Mar 2, 2021Apt 1R
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Mar 2, 2021Apt 1R
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Mar 2, 2021Apt 1R
PLUMBING · BATHTUB/SHOWER
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Mar 2, 2021Apt 1R
FLOORING/STAIRS · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Feb 23, 2021Apt 5M
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Feb 23, 2021Apt 5M
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Feb 23, 2021Apt 5M
DOOR/WINDOW · DOOR
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Feb 20, 2021Apt 4P
DOOR/WINDOW · DOOR
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Feb 16, 2021Apt 4P
DOOR/WINDOW · DOOR
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Feb 16, 2021Apt 4P
DOOR/WINDOW · DOOR
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
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