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Building SafetyHousing Conditions

218 WEST 104 STREET

Manhattan · ZIP 10025 · BIN 1056571 · Upper West Side-Manhattan Valley · Last violation Jul 9, 2026 · Last complaint Jul 31, 2026

NeighborhoodUpper West Side-Manhattan Valley
More violations than 87% of nearby buildings
More violations than 87% of buildings and more complaints than 100% of buildings in Upper West Side-Manhattan Valley. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 7 violations · 398 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
2 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous2Class Bhazardous0
Housing Preservation & Development Violations
Total violations since 1984
90
2 per year avg.↓ Down 65% in the last 2 years (7 vs 20 prior 2 yrs)
Open violations
7
Class C (immed. haz.)ⓘ2
Class B (hazardous)ⓘ0
Rent-impairingⓘ2
Housing Preservation & Development Complaints
Total complaints since 2003
1,412
59 per year avg.↓ Down 16% in the last 2 years (398 vs 476 prior 2 yrs)
Complaint Resolution
No access14%Violation issued0%No violation5%Phone resolved81%Other0%(1,412)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Heat And Hot Waterⓘ9 violations
Egressⓘ5 violations
Maintenanceⓘ5 violations
Posting/Signageⓘ4 violations
Smoke Detecting Devicesⓘ3 violations
Carbon Monoxide Detecting Devicesⓘ3 violations
Filing: Bedbugsⓘ3 violations
Water Supplyⓘ1 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ1,012 complaints
Bldg maintenanceⓘ11 complaints
Water & plumbingⓘ6 complaints
See violations →Hide complaints ↑

Complaint log

17 complaints · PLUMBING

All categoriesHEAT/HOT WATERHEATINGPLUMBINGDOOR/WINDOWUNSANITARY CONDITIONAllOpenClosed
Type
See something wrong? File a complaint with 311
Open violation ages
▪ < 30 days14% (1)
▪ 3–12 months29% (2)
▪ 3+ years57% (4)
Prior 4 yr.
Immed. Emergency0%0%
Emergency98%100%
Non-Emergency2%0%
(187)
(842)
Status
Apt
Received
Category
Non-emergencyClosed2AFeb 27, 2023PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosedBLDGOct 4, 2022PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed4BApr 21, 2022PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosedBLDGJan 21, 2022PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosedBLDGJan 21, 2022PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosedBLDGOct 29, 2021PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosedBLDGJan 22, 2021PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosedBLDGOct 2, 2020PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosedBLDGJan 11, 2020PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1AMay 20, 2015PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed4BOct 13, 2009PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed4BOct 13, 2009PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed3BNov 24, 2008PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3BNov 24, 2008PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3BNov 24, 2008PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosedBLDGJan 5, 2006PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGDec 4, 2004PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Feb 27, 2023Apt 2A
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 4, 2022Apt BLDG
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Apr 21, 2022Apt 4B
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jan 21, 2022Apt BLDG
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jan 21, 2022Apt BLDG
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 29, 2021Apt BLDG
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jan 22, 2021Apt BLDG
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 2, 2020Apt BLDG
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jan 11, 2020Apt BLDG
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
May 20, 2015Apt 1A
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Oct 13, 2009Apt 4B
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 13, 2009Apt 4B
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Nov 24, 2008Apt 3B
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 24, 2008Apt 3B
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 24, 2008Apt 3B
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jan 5, 2006Apt BLDG
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Dec 4, 2004Apt BLDG
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.