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143 WEST 96 STREET

Manhattan · ZIP 10025 · BIN 1055892 · Upper West Side (Central) · Last violation Jul 30, 2026 · Last complaint Jul 16, 2026

NeighborhoodUpper West Side (Central)
More violations than 94% of nearby buildings
More violations than 94% of buildings and more complaints than 96% of buildings in Upper West Side (Central). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 168 violations · 242 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
36 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous36Class Bhazardous36
Housing Preservation & Development Violations
Total violations since 2000
328
12 per year avg.↑ Up 833% in the last 2 years (168 vs 18 prior 2 yrs)
Open violations
94
Class C (immed. haz.)ⓘ36
Class B (hazardous)ⓘ36
Rent-impairingⓘ2
Housing Preservation & Development Complaints
Total complaints since 2004
608
26 per year avg.↑ Up 332% in the last 2 years (242 vs 56 prior 2 yrs)
Complaint Resolution
No access13%Violation issued13%No violation22%Phone resolved52%Other0%(608)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Lead-Based Paintⓘ52 violations
Maintenanceⓘ48 violations
Paintingⓘ23 violations
Egressⓘ23 violations
Window Guardsⓘ7 violations
Water Supplyⓘ7 violations
Heat And Hot Waterⓘ6 violations
Posting/Signageⓘ5 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ211 complaints
Water & plumbingⓘ35 complaints
Mold & pestsⓘ15 complaints
Bldg maintenanceⓘ12 complaints
Electricalⓘ6 complaints
Appliancesⓘ1 complaints
Adminⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

102 complaints · HEATING

All categoriesHEAT/HOT WATERHEATINGPAINT/PLASTERPLUMBINGGENERALAllOpenClosed
Type
See something wrong? File a complaint with 311
Open violation ages
▪ < 30 days34% (32)
▪ 30–90 days18% (17)
▪ 3–12 months38% (36)
▪ 1–3 years7% (7)
▪ 3+ years2% (2)
Prior 4 yr.
Immed. Emergency5%5%
Emergency74%76%
Non-Emergency21%19%
(159)
(158)
Status
Apt
Received
Category
EmergencyClosed1-AMar 10, 2004HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed1-AMar 7, 2004HEATING · HEAT RELATEDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Mar 10, 2004Apt 1-A
HEATING · HEAT RELATED
The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed
Mar 7, 2004Apt 1-A
HEATING · HEAT RELATED
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
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