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Building SafetyHousing Conditions

143 WEST 96 STREET

Manhattan · ZIP 10025 · BIN 1055892 · Upper West Side (Central) · Last violation May 18, 2026 · Last complaint Jun 7, 2026

NeighborhoodUpper West Side (Central)
More violations than 92.4% of nearby buildings
More violations than 92% of buildings and more complaints than 96% of buildings in Upper West Side (Central). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 136 violations · 259 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
28 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous28Class Bhazardous27
Housing Preservation & Development Violations
Total violations since 2000
287
11 per year avg.↑ Up 1411% in the last 2 years (136 vs 9 prior 2 yrs)
Open violations
73
Class C (immed. haz.)ⓘ28
Class B (hazardous)ⓘ27
Rent-impairingⓘ3
Open violation ages
▪ 30–90 days23% (17)
▪ 3–12 months59% (43)
▪ 1–3 years14% (10)
▪ 3+ years4% (3)
Housing Preservation & Development Complaints
Total complaints since 2004
604
26 per year avg.↑ Up 640% in the last 2 years (259 vs 35 prior 2 yrs)
Complaint Resolution
No access12%Violation issued13%No violation22%Phone resolved53%Other0%(604)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ42 violations
Lead-Based Paintⓘ34 violations
Egressⓘ18 violations
Paintingⓘ17 violations
Water Supplyⓘ7 violations
Heat And Hot Waterⓘ6 violations
Window Guardsⓘ6 violations
Cleaningⓘ3 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ211 complaints
Water & plumbingⓘ35 complaints
Mold & pestsⓘ14 complaints
Bldg maintenanceⓘ12 complaints
Electricalⓘ3 complaints
Appliancesⓘ1 complaints
Adminⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

32 complaints · GENERAL

All categoriesHEAT/HOT WATERHEATINGPAINT/PLASTERPLUMBINGGENERALAllOpenClosed
Type
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency4%5%
Emergency74%77%
Non-Emergency22%18%
(159)
(154)
Status
Apt
Received
Category
Non-emergencyClosed14CNov 8, 2024GENERAL · JANITOR/SUPERHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergencyClosed1AJul 24, 2024GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed5EMay 6, 2023GENERAL · SIGNAGE MISSINGThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosedBLDGJun 26, 2020GENERAL · SIGNAGE MISSINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed2ADec 2, 2013GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed6EAug 25, 2009GENERAL · MAILBOXThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed16COct 31, 2007GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed16COct 31, 2007GENERAL · CERAMIC-TILEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed16COct 31, 2007GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed16COct 31, 2007GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed16COct 31, 2007GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed16COct 31, 2007GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed4DJun 29, 2007GENERAL · DOORSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed16CJan 2, 2007GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed5AJul 5, 2006GENERAL · MAILBOXThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed10BJun 1, 2006GENERAL · CERAMIC-TILEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed10BJun 1, 2006GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed10BJun 1, 2006GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed16FApr 20, 2006GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed5AMar 31, 2006GENERAL · MAILBOXThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosedBLDGFeb 24, 2006GENERAL · MAILBOXThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed16FFeb 10, 2006GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosedBLDGFeb 1, 2006GENERAL · MAILBOXThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed16DJan 23, 2006GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed16DJan 23, 2006GENERAL · MOLDThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1AAug 22, 2005GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed1AAug 22, 2005GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed1AJun 23, 2005GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed1AJun 23, 2005GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1AJun 23, 2005GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed1AJan 21, 2005GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed15CApr 8, 2004GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 8, 2024Apt 14C
GENERAL · JANITOR/SUPER
HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
Non-emergencyClosed
Jul 24, 2024Apt 1A
GENERAL · VENTILATION SYSTEM
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
May 6, 2023Apt 5E
GENERAL · SIGNAGE MISSING
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Jun 26, 2020Apt BLDG
GENERAL · SIGNAGE MISSING
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 2, 2013Apt 2A
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Aug 25, 2009Apt 6E
GENERAL · MAILBOX
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Oct 31, 2007Apt 16C
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 31, 2007Apt 16C
GENERAL · CERAMIC-TILE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 31, 2007Apt 16C
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 31, 2007Apt 16C
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 31, 2007Apt 16C
GENERAL · WINDOWS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Oct 31, 2007Apt 16C
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jun 29, 2007Apt 4D
GENERAL · DOORS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jan 2, 2007Apt 16C
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jul 5, 2006Apt 5A
GENERAL · MAILBOX
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jun 1, 2006Apt 10B
GENERAL · CERAMIC-TILE
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jun 1, 2006Apt 10B
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jun 1, 2006Apt 10B
GENERAL · DOORS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Apr 20, 2006Apt 16F
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Mar 31, 2006Apt 5A
GENERAL · MAILBOX
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Feb 24, 2006Apt BLDG
GENERAL · MAILBOX
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Feb 10, 2006Apt 16F
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Feb 1, 2006Apt BLDG
GENERAL · MAILBOX
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Jan 23, 2006Apt 16D
GENERAL · DOORS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jan 23, 2006Apt 16D
GENERAL · MOLD
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Aug 22, 2005Apt 1A
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Aug 22, 2005Apt 1A
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Jun 23, 2005Apt 1A
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Jun 23, 2005Apt 1A
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jun 23, 2005Apt 1A
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Jan 21, 2005Apt 1A
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Apr 8, 2004Apt 15C
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.