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2 WEST 120 STREET

Manhattan · ZIP 10027 · BIN 1053262 · Harlem (South) · Last violation Jun 11, 2026 · Last complaint Jun 6, 2026

NeighborhoodHarlem (South)
More violations than 90.3% of nearby buildings
More violations than 90% of buildings and more complaints than 94% of buildings in Harlem (South). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 288 violations · 440 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
57 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous57Class Bhazardous149
Housing Preservation & Development Violations
Total violations since 1998
603
21 per year avg.↑ Up 134% in the last 2 years (288 vs 123 prior 2 yrs)
Open violations
253
Class C (immed. haz.)ⓘ57
Class B (hazardous)ⓘ149
Rent-impairingⓘ14
Housing Preservation & Development Complaints
Total complaints since 2003
1,445
60 per year avg.↑ Up 137% in the last 2 years (440 vs 186 prior 2 yrs)
Complaint Resolution
No access16%Violation issued16%No violation23%Phone resolved45%Other0%(1,445)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ147 violations
Water Supplyⓘ48 violations
Egressⓘ40 violations
Paintingⓘ39 violations
Lead-Based Paintⓘ26 violations
Extermination & Rodent Eradicationⓘ24 violations
Heat And Hot Waterⓘ20 violations
Cleaningⓘ18 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ270 complaints
Water & plumbingⓘ108 complaints
Bldg maintenanceⓘ107 complaints
Mold & pestsⓘ52 complaints
Electricalⓘ16 complaints
Appliancesⓘ14 complaints
Safety & fireⓘ4 complaints
Adminⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

403 complaints · HEAT/HOT WATER

All categoriesHEAT/HOT WATERHEATINGPLUMBINGPAINT/PLASTERGENERALAllOpenClosed
Type
See something wrong? File a complaint with 311
Open violation ages
▪ < 30 days3% (8)
▪ 30–90 days9% (23)
▪ 3–12 months53% (133)
▪ 1–3 years18% (46)
▪ 3+ years17% (43)
Prior 4 yr.
Immed. Emergency7%3%
Emergency70%59%
Non-Emergency24%38%
(322)
(317)
Status
Apt
Received
Category
EmergencyClosedBLDGMar 17, 2014HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2GMar 17, 2014HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed3AMar 16, 2014HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed
Mar 17, 2014Apt BLDG
HEAT/HOT WATER · ENTIRE BUILDING
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Mar 17, 2014Apt 2G
HEAT/HOT WATER · APARTMENT ONLY
The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Mar 16, 2014Apt 3A
HEAT/HOT WATER · ENTIRE BUILDING
The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
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