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2 WEST 120 STREET

Manhattan · ZIP 10027 · BIN 1053262 · Harlem (South) · Last violation Jul 29, 2026 · Last complaint Jul 21, 2026

NeighborhoodHarlem (South)
More violations than 91% of nearby buildings
More violations than 91% of buildings and more complaints than 93% of buildings in Harlem (South). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 302 violations · 450 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
60 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous60Class Bhazardous153
Housing Preservation & Development Violations
Total violations since 1998
622
21 per year avg.↑ Up 140% in the last 2 years (302 vs 126 prior 2 yrs)
Open violations
260
Class C (immed. haz.)ⓘ60
Class B (hazardous)ⓘ153
Rent-impairingⓘ17
Housing Preservation & Development Complaints
Total complaints since 2003
1,459
61 per year avg.↑ Up 137% in the last 2 years (450 vs 190 prior 2 yrs)
Complaint Resolution
No access15%Violation issued16%No violation23%Phone resolved45%Other1%(1,459)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ156 violations
Water Supplyⓘ49 violations
Egressⓘ41 violations
Paintingⓘ40 violations
Lead-Based Paintⓘ26 violations
Extermination & Rodent Eradicationⓘ25 violations
Heat And Hot Waterⓘ23 violations
Cleaningⓘ21 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ274 complaints
Water & plumbingⓘ112 complaints
Bldg maintenanceⓘ108 complaints
Mold & pestsⓘ54 complaints
Electricalⓘ16 complaints
Appliancesⓘ12 complaints
Safety & fireⓘ4 complaints
Adminⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

407 complaints · HEAT/HOT WATER

All categoriesHEAT/HOT WATERHEATINGPLUMBINGPAINT/PLASTERGENERALAllOpenClosed
Type
See something wrong? File a complaint with 311
Open violation ages
▪ < 30 days2% (4)
▪ 30–90 days8% (20)
▪ 3–12 months47% (121)
▪ 1–3 years25% (65)
▪ 3+ years19% (50)
Prior 4 yr.
Immed. Emergency6%3%
Emergency69%60%
Non-Emergency24%37%
(329)
(322)
Status
Apt
Received
Category
EmergencyClosed1DOct 23, 2014HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGMar 26, 2014HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGMar 19, 2014HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed6CMar 18, 2014HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosedBLDGMar 17, 2014HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2GMar 17, 2014HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed3AMar 16, 2014HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
EmergencyClosed
Oct 23, 2014Apt 1D
HEAT/HOT WATER · ENTIRE BUILDING
The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Mar 26, 2014Apt BLDG
HEAT/HOT WATER · ENTIRE BUILDING
The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Mar 19, 2014Apt BLDG
HEAT/HOT WATER · ENTIRE BUILDING
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Mar 18, 2014Apt 6C
HEAT/HOT WATER · ENTIRE BUILDING
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Mar 17, 2014Apt BLDG
HEAT/HOT WATER · ENTIRE BUILDING
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Mar 17, 2014Apt 2G
HEAT/HOT WATER · APARTMENT ONLY
The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Mar 16, 2014Apt 3A
HEAT/HOT WATER · ENTIRE BUILDING
The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
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