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Building SafetyHousing Conditions

353 WEST 57 STREET

Manhattan · ZIP 10019 · BIN 1026317 · Hell's Kitchen · Last violation Jun 8, 2026 · Last complaint Jun 2, 2026

NeighborhoodHell's Kitchen
Below-average violations for the neighborhood
Fewer violations than 62% of buildings and more complaints than 53% of buildings in Hell's Kitchen. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 46 violations · 158 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
48 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous48Class Bhazardous64
Housing Preservation & Development Violations
Total violations since 1995
241
8 per year avg.↓ Down 16% in the last 2 years (46 vs 55 prior 2 yrs)
Open violations
127
Class C (immed. haz.)ⓘ48
Class B (hazardous)ⓘ64
Rent-impairingⓘ18
Open violation ages
▪ < 30 days1% (1)
▪ 30–90 days6% (8)
▪ 3–12 months9% (12)
▪ 1–3 years22% (28)
▪ 3+ years61% (78)
Housing Preservation & Development Complaints
Total complaints since 2003
469
20 per year avg.↑ Up 11% in the last 2 years (158 vs 142 prior 2 yrs)
Complaint Resolution
No access20%Violation issued16%No violation44%Phone resolved19%Other0%(469)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Egressⓘ21 violations
Maintenanceⓘ19 violations
Heat And Hot Waterⓘ18 violations
Water Supplyⓘ10 violations
Posting/Signageⓘ9 violations
Carbon Monoxide Detecting Devicesⓘ8 violations
Paintingⓘ5 violations
Smoke Detecting Devicesⓘ5 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ125 complaints
Water & plumbingⓘ43 complaints
Mold & pestsⓘ43 complaints
Bldg maintenanceⓘ36 complaints
Electricalⓘ31 complaints
Safety & fireⓘ2 complaints
Adminⓘ2 complaints
See violations →Hide complaints ↑

Complaint log

77 complaints · PLUMBING

All categoriesHEAT/HOT WATERPLUMBINGPAINT/PLASTERUNSANITARY CONDITIONELECTRICAllOpenClosed
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency14%6%
Emergency81%61%
Non-Emergency5%33%
(37)
(267)
Type
Status
Apt
Received
Category
EmergencyClosed2229Mar 26, 2014PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2114Oct 22, 2013PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2114Oct 18, 2013PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed2211Dec 11, 2009PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed205May 8, 2008PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed1443Oct 2, 2007PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1546Sep 13, 2007PLUMBING · RADIATORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1546Aug 25, 2007PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1546Aug 25, 2007PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1169Jun 27, 2007PLUMBING · RADIATORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2214Dec 29, 2005PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2214Dec 29, 2005PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2214Dec 21, 2005PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed2214Dec 21, 2005PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1516Sep 16, 2005PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2229Aug 29, 2005PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1817Jun 6, 2005PLUMBING · RADIATORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1546Sep 15, 2004PLUMBING · SHOWER-STALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1546Jul 19, 2004PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1546Jul 19, 2004PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1546Jul 19, 2004PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1546Jul 19, 2004PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2235Sep 29, 2003PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2235Sep 29, 2003PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2235Sep 25, 2003PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2235Sep 25, 2003PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed2235Sep 15, 2003PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Mar 26, 2014Apt 2229
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Oct 22, 2013Apt 2114
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 18, 2013Apt 2114
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 11, 2009Apt 2211
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
May 8, 2008Apt 205
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Oct 2, 2007Apt 1443
PLUMBING · TOILET
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Sep 13, 2007Apt 1546
PLUMBING · RADIATOR
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Aug 25, 2007Apt 1546
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Aug 25, 2007Apt 1546
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jun 27, 2007Apt 1169
PLUMBING · RADIATOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Dec 29, 2005Apt 2214
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Dec 29, 2005Apt 2214
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Dec 21, 2005Apt 2214
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Dec 21, 2005Apt 2214
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Sep 16, 2005Apt 1516
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Aug 29, 2005Apt 2229
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jun 6, 2005Apt 1817
PLUMBING · RADIATOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Sep 15, 2004Apt 1546
PLUMBING · SHOWER-STALL
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jul 19, 2004Apt 1546
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jul 19, 2004Apt 1546
PLUMBING · BATHTUB/SHOWER
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jul 19, 2004Apt 1546
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jul 19, 2004Apt 1546
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Sep 29, 2003Apt 2235
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Sep 29, 2003Apt 2235
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Sep 25, 2003Apt 2235
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Sep 25, 2003Apt 2235
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Sep 15, 2003Apt 2235
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
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