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Building SafetyHousing Conditions

12 EAST 31 STREET

Manhattan · ZIP 10016 · BIN 1016980 · Midtown South-Flatiron-Union Square · Last violation Sep 11, 2025 · Last complaint Dec 14, 2025

NeighborhoodMidtown South-Flatiron-Union Square
More violations than 85.4% of nearby buildings
More violations than 85% of buildings and more complaints than 100% of buildings in Midtown South-Flatiron-Union Square. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 9 violations · 390 complaints
'21'25ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
3 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous3Class Bhazardous4
Housing Preservation & Development Violations
Total violations since 2015
46
4 per year avg.↓ Down 59% in the last 2 years (9 vs 22 prior 2 yrs)
Open violations
7
Class C (immed. haz.)ⓘ3
Class B (hazardous)ⓘ4
Rent-impairingⓘ0
Open violation ages
▪ 3–12 months71% (5)
▪ 1–3 years29% (2)
Housing Preservation & Development Complaints
Total complaints since 2003
595
25 per year avg.↑ Up 561% in the last 2 years (390 vs 59 prior 2 yrs)
Complaint Resolution
No access12%Violation issued6%No violation14%Phone resolved67%Other0%(595)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ12 violations
Heat And Hot Waterⓘ8 violations
Egressⓘ4 violations
Posting/Signageⓘ4 violations
Extermination & Rodent Eradicationⓘ3 violations
Smoke Detecting Devicesⓘ1 violations
Cleaningⓘ1 violations
Filing: Bedbugsⓘ1 violations
Top complaint groupsⓘ
5 yrsAll time
Water & plumbingⓘ348 complaints
Heat / hot waterⓘ115 complaints
Mold & pestsⓘ3 complaints
Bldg maintenanceⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

17 complaints · GENERAL

All categoriesPLUMBINGHEAT/HOT WATERPAINT/PLASTERGENERALELECTRICAllOpenClosed
Type
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency11%72%
Emergency56%27%
Non-Emergency33%2%
(9)
(459)
Status
Apt
Received
Category
EmergencyClosed412Feb 27, 2010GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed412Feb 27, 2010GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed412Feb 27, 2010GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed412Dec 13, 2009GENERAL · DOORSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed412Dec 13, 2009GENERAL · DOORSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed412Dec 13, 2009GENERAL · FLOORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed1207Sep 23, 2005GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1207Aug 26, 2005GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed1201Dec 19, 2004GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Non-emergencyClosed1201Dec 19, 2004GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed1201Dec 7, 2004GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
EmergencyClosed1201Dec 7, 2004GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
EmergencyClosed412Aug 12, 2003GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1201Apr 22, 2003GENERAL · CERAMIC-TILEThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed1201Apr 16, 2003GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed1201Apr 7, 2003GENERAL · FLOORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed1201Apr 4, 2003GENERAL · FLOORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Feb 27, 2010Apt 412
GENERAL · DOORS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Feb 27, 2010Apt 412
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Feb 27, 2010Apt 412
GENERAL · WINDOWS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 13, 2009Apt 412
GENERAL · DOORS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Dec 13, 2009Apt 412
GENERAL · DOORS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Dec 13, 2009Apt 412
GENERAL · FLOOR
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Sep 23, 2005Apt 1207
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Aug 26, 2005Apt 1207
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Dec 19, 2004Apt 1201
GENERAL · WINDOWS
The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Non-emergencyClosed
Dec 19, 2004Apt 1201
GENERAL · WINDOWS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Dec 7, 2004Apt 1201
GENERAL · WINDOWS
The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
EmergencyClosed
Dec 7, 2004Apt 1201
GENERAL · WINDOWS
The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
EmergencyClosed
Aug 12, 2003Apt 412
GENERAL · WINDOWS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Apr 22, 2003Apt 1201
GENERAL · CERAMIC-TILE
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Apr 16, 2003Apt 1201
GENERAL · FLOOR
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Apr 7, 2003Apt 1201
GENERAL · FLOOR
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Apr 4, 2003Apt 1201
GENERAL · FLOOR
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.