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Building SafetyHousing Conditions

10 EAST 28 STREET

Manhattan · ZIP 10016 · BIN 1016894 · Midtown South-Flatiron-Union Square · Last violation Jun 4, 2026 · Last complaint Jun 10, 2026

NeighborhoodMidtown South-Flatiron-Union Square
More violations than 92.2% of nearby buildings
More violations than 92% of buildings and more complaints than 95% of buildings in Midtown South-Flatiron-Union Square. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 196 violations · 449 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
49 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous49Class Bhazardous71
Housing Preservation & Development Violations
Total violations since 2008
775
41 per year avg.→ Stable in the last 2 years
Open violations
146
Class C (immed. haz.)ⓘ49
Class B (hazardous)ⓘ71
Rent-impairingⓘ6
Open violation ages
▪ < 30 days1% (1)
▪ 30–90 days15% (22)
▪ 3–12 months21% (30)
▪ 1–3 years45% (65)
▪ 3+ years19% (28)
Housing Preservation & Development Complaints
Total complaints since 2003
1,651
69 per year avg.↑ Up 52% in the last 2 years (449 vs 296 prior 2 yrs)
Complaint Resolution
No access22%Violation issued13%No violation42%Phone resolved23%Other0%(1,651)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ136 violations
Egressⓘ97 violations
Extermination & Rodent Eradicationⓘ55 violations
Cleaningⓘ39 violations
Paintingⓘ31 violations
Water Supplyⓘ30 violations
Heat And Hot Waterⓘ12 violations
Sewers And Drainageⓘ12 violations
Top complaint groupsⓘ
5 yrsAll time
Bldg maintenanceⓘ207 complaints
Heat / hot waterⓘ197 complaints
Mold & pestsⓘ191 complaints
Water & plumbingⓘ175 complaints
Appliancesⓘ21 complaints
Electricalⓘ19 complaints
Safety & fireⓘ9 complaints
Elevatorⓘ2 complaints
See violations →Hide complaints ↑

Complaint log

1,651 complaints

All categoriesUNSANITARY CONDITIONHEAT/HOT WATERPLUMBINGPAINT/PLASTERDOOR/WINDOWAllOpenClosed
Type
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency1%3%
Emergency53%48%
Non-Emergency46%49%
(301)
(591)
Status
Apt
Received
Category
EmergencyClosed829Nov 26, 2010GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed829Nov 26, 2010NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed829Nov 26, 2010NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1202Oct 15, 2010NONCONST · VERMINThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed615Aug 12, 2010PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed829Aug 10, 2010NONCONST · VERMINThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed821Jul 18, 2010APPLIANCE · REFRIGERATORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed821Jul 18, 2010PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed724May 4, 2010NONCONST · VERMINThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed537Apr 29, 2010NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed537Apr 29, 2010PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed537Apr 29, 2010PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed537Apr 29, 2010PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed537Apr 29, 2010PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed537Apr 29, 2010NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed829Apr 29, 2010GENERAL · WINDOWSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1237Apr 17, 2010PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Non-emergencyClosed1237Apr 17, 2010PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed1237Mar 23, 2010PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed537Feb 12, 2010NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed523Feb 5, 2010NONCONST · VERMINThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed705Jan 30, 2010HEATING · HEAT RELATEDThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed829Jan 27, 2010GENERAL · WINDOWSThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed829Jan 11, 2010GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed829Jan 6, 2010GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed829Jan 6, 2010GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed821Jan 3, 2010PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1206Jan 1, 2010GENERAL · FIRE-ESCAPEThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1206Jan 1, 2010APPLIANCE · REFRIGERATORThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed537Dec 17, 2009NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed537Dec 17, 2009PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed537Dec 17, 2009PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed537Dec 17, 2009NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed506Jul 21, 2009GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Non-emergencyClosed506Jul 21, 2009NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed506Jul 21, 2009GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed507Jul 16, 2009GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed506Jul 15, 2009GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed1110Jul 11, 2009NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1117Apr 16, 2009NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed1117Apr 16, 2009GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed1117Apr 16, 2009NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1117Apr 16, 2009NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed1117Apr 16, 2009NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed1117Apr 16, 2009NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed1117Apr 13, 2009NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Non-emergencyClosed829Mar 26, 2009NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed829Mar 26, 2009GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed829Mar 26, 2009GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed1222Jan 17, 2009PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Nov 26, 2010Apt 829
GENERAL · WINDOWS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 26, 2010Apt 829
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Nov 26, 2010Apt 829
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 15, 2010Apt 1202
NONCONST · VERMIN
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Aug 12, 2010Apt 615
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Aug 10, 2010Apt 829
NONCONST · VERMIN
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Jul 18, 2010Apt 821
APPLIANCE · REFRIGERATOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jul 18, 2010Apt 821
PLUMBING · TOILET
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
May 4, 2010Apt 724
NONCONST · VERMIN
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Apr 29, 2010Apt 537
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Apr 29, 2010Apt 537
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Apr 29, 2010Apt 537
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Apr 29, 2010Apt 537
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Apr 29, 2010Apt 537
PAINT/PLASTER · WALL
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Apr 29, 2010Apt 537
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Apr 29, 2010Apt 829
GENERAL · WINDOWS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Apr 17, 2010Apt 1237
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Non-emergencyClosed
Apr 17, 2010Apt 1237
PAINT/PLASTER · CEILING
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Mar 23, 2010Apt 1237
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Feb 12, 2010Apt 537
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Feb 5, 2010Apt 523
NONCONST · VERMIN
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jan 30, 2010Apt 705
HEATING · HEAT RELATED
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jan 27, 2010Apt 829
GENERAL · WINDOWS
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jan 11, 2010Apt 829
GENERAL · WINDOWS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jan 6, 2010Apt 829
GENERAL · DOORS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jan 6, 2010Apt 829
GENERAL · WINDOWS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jan 3, 2010Apt 821
PLUMBING · TOILET
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jan 1, 2010Apt 1206
GENERAL · FIRE-ESCAPE
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jan 1, 2010Apt 1206
APPLIANCE · REFRIGERATOR
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Dec 17, 2009Apt 537
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Dec 17, 2009Apt 537
PLUMBING · TOILET
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Dec 17, 2009Apt 537
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Dec 17, 2009Apt 537
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jul 21, 2009Apt 506
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Non-emergencyClosed
Jul 21, 2009Apt 506
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jul 21, 2009Apt 506
GENERAL · VENTILATION SYSTEM
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jul 16, 2009Apt 507
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jul 15, 2009Apt 506
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Jul 11, 2009Apt 1110
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Apr 16, 2009Apt 1117
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Apr 16, 2009Apt 1117
GENERAL · MOLD
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Apr 16, 2009Apt 1117
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Apr 16, 2009Apt 1117
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Apr 16, 2009Apt 1117
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Apr 16, 2009Apt 1117
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Apr 13, 2009Apt 1117
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Non-emergencyClosed
Mar 26, 2009Apt 829
NONCONST · VERMIN
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Mar 26, 2009Apt 829
GENERAL · DOORS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Mar 26, 2009Apt 829
GENERAL · WINDOWS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Jan 17, 2009Apt 1222
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
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