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Building SafetyHousing Conditions

10 EAST 28 STREET

Manhattan · ZIP 10016 · BIN 1016894 · Midtown South-Flatiron-Union Square · Last violation Jun 4, 2026 · Last complaint Jun 10, 2026

NeighborhoodMidtown South-Flatiron-Union Square
More violations than 92.2% of nearby buildings
More violations than 92% of buildings and more complaints than 95% of buildings in Midtown South-Flatiron-Union Square. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 196 violations · 449 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
49 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous49Class Bhazardous71
Housing Preservation & Development Violations
Total violations since 2008
775
41 per year avg.→ Stable in the last 2 years
Open violations
146
Class C (immed. haz.)ⓘ49
Class B (hazardous)ⓘ71
Rent-impairingⓘ6
Open violation ages
▪ < 30 days1% (1)
▪ 30–90 days15% (22)
▪ 3–12 months21% (30)
▪ 1–3 years45% (65)
▪ 3+ years19% (28)
Housing Preservation & Development Complaints
Total complaints since 2003
1,651
69 per year avg.↑ Up 52% in the last 2 years (449 vs 296 prior 2 yrs)
Complaint Resolution
No access22%Violation issued13%No violation42%Phone resolved23%Other0%(1,651)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ136 violations
Egressⓘ97 violations
Extermination & Rodent Eradicationⓘ55 violations
Cleaningⓘ39 violations
Paintingⓘ31 violations
Water Supplyⓘ30 violations
Heat And Hot Waterⓘ12 violations
Sewers And Drainageⓘ12 violations
Top complaint groupsⓘ
5 yrsAll time
Bldg maintenanceⓘ207 complaints
Heat / hot waterⓘ197 complaints
Mold & pestsⓘ191 complaints
Water & plumbingⓘ175 complaints
Appliancesⓘ21 complaints
Electricalⓘ19 complaints
Safety & fireⓘ9 complaints
Elevatorⓘ2 complaints
See violations →Hide complaints ↑

Complaint log

341 complaints · UNSANITARY CONDITION

All categoriesUNSANITARY CONDITIONHEAT/HOT WATERPLUMBINGPAINT/PLASTERDOOR/WINDOWAllOpenClosed
See something wrong? File a complaint with 311
Prior 4 yr.
Immed. Emergency1%3%
Emergency53%48%
Non-Emergency46%49%
(301)
(591)
Type
Status
Apt
Received
Category
EmergencyClosed535Nov 28, 2016UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed304Nov 18, 2016UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed304Nov 18, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed238Nov 12, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed238Nov 9, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed304Nov 9, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed304Nov 4, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed304Nov 4, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed304Nov 4, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed304Nov 4, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed236Oct 26, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed928Oct 3, 2016UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed624Sep 30, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1235Sep 6, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed425Aug 19, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed506May 24, 2016UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1207Apr 7, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1207Apr 7, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1017Apr 4, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1207Mar 23, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1207Mar 23, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1207Mar 23, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed606Mar 11, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed535Jan 26, 2016UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed1017Jan 20, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1017Jan 20, 2016UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed705Jan 4, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed705Jan 4, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed705Jan 4, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed705Jan 4, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed705Jan 4, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed705Jan 4, 2016UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed1103May 14, 2015UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed320May 5, 2015UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed519May 4, 2015UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed519Apr 24, 2015UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1227Apr 22, 2015UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed535Jan 21, 2015UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed426Jan 20, 2015UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosedBLDGOct 24, 2014UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosedBLDGOct 24, 2014UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Nov 28, 2016Apt 535
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Nov 18, 2016Apt 304
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Nov 18, 2016Apt 304
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Nov 12, 2016Apt 238
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Nov 9, 2016Apt 238
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Nov 9, 2016Apt 304
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 4, 2016Apt 304
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 4, 2016Apt 304
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 4, 2016Apt 304
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Nov 4, 2016Apt 304
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Oct 26, 2016Apt 236
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Oct 3, 2016Apt 928
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Sep 30, 2016Apt 624
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Sep 6, 2016Apt 1235
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Aug 19, 2016Apt 425
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
May 24, 2016Apt 506
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Apr 7, 2016Apt 1207
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Apr 7, 2016Apt 1207
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Apr 4, 2016Apt 1017
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Mar 23, 2016Apt 1207
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Mar 23, 2016Apt 1207
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Mar 23, 2016Apt 1207
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Mar 11, 2016Apt 606
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jan 26, 2016Apt 535
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jan 20, 2016Apt 1017
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jan 20, 2016Apt 1017
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jan 4, 2016Apt 705
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Jan 4, 2016Apt 705
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jan 4, 2016Apt 705
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jan 4, 2016Apt 705
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jan 4, 2016Apt 705
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Jan 4, 2016Apt 705
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
May 14, 2015Apt 1103
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
May 5, 2015Apt 320
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
May 4, 2015Apt 519
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Apr 24, 2015Apt 519
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Apr 22, 2015Apt 1227
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jan 21, 2015Apt 535
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jan 20, 2015Apt 426
UNSANITARY CONDITION · MOLD
The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Oct 24, 2014Apt BLDG
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Oct 24, 2014Apt BLDG
UNSANITARY CONDITION · PESTS
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
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