Building SafetyHousing Conditions

10 EAST 28 STREET

Manhattan · ZIP 10016 · BIN 1016894 · Midtown South-Flatiron-Union Square · Last violation Jul 30, 2026 · Last complaint Jul 30, 2026

NeighborhoodMidtown South-Flatiron-Union Square

More violations than 92% of nearby buildings

More violations than 92% of buildings and more complaints than 96% of buildings in Midtown South-Flatiron-Union Square. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.

Activity TrendsLast 5 years

A steady level of activity over time

Last 2 yrs: 196 violations · 472 complaints

▼ View all activity over time

Severityⓘopen violations

47 immediately hazardous (Class C) violations still open

Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.

Housing Preservation & Development Violations

Total violations since 2008

782

41 per year avg.↑ Up 36% in the last 2 years (196 vs 144 prior 2 yrs)

Open violations

141

Class C (immed. haz.)ⓘ47

Class B (hazardous)ⓘ69

Rent-impairingⓘ3

Housing Preservation & Development Complaints

Total complaints since 2003

1,696

71 per year avg.↑ Up 57% in the last 2 years (472 vs 300 prior 2 yrs)

Complaint Resolution

No access22%Violation issued13%No violation41%Phone resolved23%Other0%(1,696)

Urgency breakdown

Last 12 mo.

Top violation categories

5 yrs All time

Maintenanceⓘ136 violations

Egressⓘ96 violations

Extermination & Rodent Eradicationⓘ54 violations

Cleaningⓘ39 violations

Paintingⓘ31 violations

Water Supplyⓘ29 violations

Sewers And Drainageⓘ13 violations

Heat And Hot Waterⓘ12 violations

Top complaint groupsⓘ

5 yrs All time

Bldg maintenanceⓘ219 complaints

Heat / hot waterⓘ197 complaints

Mold & pestsⓘ191 complaints

Water & plumbingⓘ181 complaints

Appliancesⓘ21 complaints

Electricalⓘ18 complaints

Safety & fireⓘ9 complaints

Elevatorⓘ2 complaints

See violations →Hide complaints ↑

Complaint log

258 complaints · PLUMBING

All categories UNSANITARY CONDITION HEAT/HOT WATER PLUMBING PAINT/PLASTER DOOR/WINDOWAll Open Closed

See something wrong? File a complaint with 311

Non-emergency	Closed	1222	Jan 17, 2009	PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	821	Nov 14, 2008	PLUMBING · TOILETThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	821	Nov 12, 2008	PLUMBING · TOILETThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	429	Sep 8, 2008	PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergency	Closed	328	Jan 30, 2007	PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	1011	Feb 20, 2004	PLUMBING · RADIATORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Emergency	Closed	235	Mar 28, 2003	PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Emergency	Closed	235	Mar 28, 2003	PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.