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452 WEST 23 STREET

Manhattan · ZIP 10011 · BIN 1012712 · Chelsea-Hudson Yards · Last violation Jul 30, 2026 · Last complaint Jul 22, 2026

NeighborhoodChelsea-Hudson Yards
More violations than 99% of nearby buildings
More violations than 99% of buildings and more complaints than 100% of buildings in Chelsea-Hudson Yards. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 78 violations · 286 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
6 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous6Class Bhazardous18
Housing Preservation & Development Violations
Total violations since 2009
137
8 per year avg.↑ Up 90% in the last 2 years (78 vs 41 prior 2 yrs)
Open violations
28
Class C (immed. haz.)ⓘ6
Class B (hazardous)ⓘ18
Rent-impairingⓘ3
Housing Preservation & Development Complaints
Total complaints since 2020
352
50 per year avg.↑ Up 598% in the last 2 years (286 vs 41 prior 2 yrs)
Complaint Resolution
No access39%Violation issued13%No violation41%Phone resolved7%Other0%(352)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ60 violations
Egressⓘ18 violations
Posting/Signageⓘ6 violations
Extermination & Rodent Eradicationⓘ6 violations
Paintingⓘ5 violations
Cleaningⓘ5 violations
Carbon Monoxide Detecting Devicesⓘ4 violations
Smoke Detecting Devicesⓘ3 violations
Top complaint groupsⓘ
5 yrsAll time
Bldg maintenanceⓘ124 complaints
Safety & fireⓘ60 complaints
Mold & pestsⓘ41 complaints
Adminⓘ27 complaints
Electricalⓘ23 complaints
Water & plumbingⓘ19 complaints
Heat / hot waterⓘ15 complaints
Appliancesⓘ1 complaints
Outdoor / structuralⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

60 complaints · SAFETY

All categoriesDOOR/WINDOWGENERALSAFETYUNSANITARY CONDITIONELECTRICAllOpenClosed
Type
See something wrong? File a complaint with 311
Open violation ages
▪ < 30 days18% (5)
▪ 30–90 days7% (2)
▪ 3–12 months50% (14)
▪ 1–3 years25% (7)
Prior 4 yr.
Immed. Emergency20%13%
Emergency30%37%
Non-Emergency49%50%
(164)
(179)
Status
Apt
Received
Category
Non-emergencyClosed1AMay 13, 2025SAFETY · FIRE ESCAPEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed1AApr 20, 2025SAFETY · SPRINKLERHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed1AApr 2, 2025SAFETY · SPRINKLERHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed1AMar 25, 2025SAFETY · SPRINKLERHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed1AMar 25, 2025SAFETY · SPRINKLERHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed1AMar 9, 2025SAFETY · SPRINKLERHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed1AFeb 27, 2025SAFETY · SPRINKLERHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosed1AFeb 27, 2025SAFETY · SPRINKLERAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed1AFeb 25, 2025SAFETY · SPRINKLERHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
EmergencyClosed1ADec 8, 2024SAFETY · FIRE ESCAPEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed
May 13, 2025Apt 1A
SAFETY · FIRE ESCAPE
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed
Apr 20, 2025Apt 1A
SAFETY · SPRINKLER
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed
Apr 2, 2025Apt 1A
SAFETY · SPRINKLER
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed
Mar 25, 2025Apt 1A
SAFETY · SPRINKLER
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed
Mar 25, 2025Apt 1A
SAFETY · SPRINKLER
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed
Mar 9, 2025Apt 1A
SAFETY · SPRINKLER
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Non-emergencyClosed
Feb 27, 2025Apt 1A
SAFETY · SPRINKLER
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosed
Feb 27, 2025Apt 1A
SAFETY · SPRINKLER
An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Non-emergencyClosed
Feb 25, 2025Apt 1A
SAFETY · SPRINKLER
HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
EmergencyClosed
Dec 8, 2024Apt 1A
SAFETY · FIRE ESCAPE
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
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