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Building SafetyHousing Conditions

388 RICHMOND TERRACE

Staten Island · ZIP 10301 · BIN 5089355 · St. George-New Brighton · On record since Oct 30, 1989 · Built 1986

NeighborhoodⓘSt. George-New Brighto…
About average for St. George-New Brighton
More complaints than 66% of residential buildings in St. George-New Brighton over the last 10 years. Size-normalized by building volume.
66th pct
Activity TrendsLast 5 years
Complaints have decreased in recent years
↓ Down 40% in the last 2 years (9 vs 15 prior 2 yrs)
20100'22'26
Complaint SeverityⓘLast 10 years
About as many serious complaints as similar buildings
10 Priority A and B complaints over 37 years — 0.1 per year on average. Size-normalized by building volume.
0.1/yr55th pct(med. 0.0/yr)fewermedianmost
Department of Buildings Complaints
Total complaints since 1989
45
3 active
Total Priority Aⓘ
2
Total Priority Bⓘ
8
No Access for Inspection (past 5 yrs)ⓘ
0%
0 complaints
Complaints over time
5 yrsAll time

First filed Oct 30, 1989. Latest: Apr 18, 2026.

Top complaint types
5 yrsAll time
A — ImminentB — SeriousC — StandardD — Minor
Complaint log
45total
Active onlyAll
DateComplaint typePriorityStatusClosedOutcome
Apr 18, 2026

Elevator: Multiple Devices on Property

6M

CACTIVE—
See something wrong? File a complaint with 311
—
Apr 14, 2026

Elevator: Multiple Devices on Property

6M

CACTIVE——
Mar 29, 2026

Elevator: Multiple Devices on Property

6M

CACTIVE——
Feb 10, 2026

Plumbing: Defective/Leaking/Not Maintained

94

CCLOSEDMar 9, 2026

No violation warranted for complaint at time of inspection

Aug 23, 2025

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDFeb 12, 2026

No violation warranted for complaint at time of inspection

Aug 18, 2025

Elevator: Multiple Devices on Property

6M

CCLOSEDSep 7, 2025

Please see complaint number

Apr 1, 2025

Elevator: Multiple Devices on Property

6M

CCLOSEDAug 21, 2025

No violation warranted for complaint at time of inspection

Sep 14, 2024

Elevator: Multiple Devices on Property

6M

CCLOSEDOct 17, 2024

Ecb violation(s) prepared & attempt to serve will be made

Jul 29, 2024

Work Without a Permit – Occupied Multiple Dwelling

7J

BCLOSEDJul 29, 2024

No violation warranted for complaint at time of inspection

May 28, 2024

Elevator: Multiple Devices on Property

6M

CCLOSEDJun 28, 2024

Ecb violation served

Mar 19, 2024

Elevator: Multiple Devices on Property

6M

CCLOSEDApr 11, 2024

Ecb violation served

Feb 23, 2024

Elevator: Multiple Devices on Property

6M

CCLOSEDApr 11, 2024

Please see complaint number

Jan 25, 2024

Elevator: Multiple Devices on Property

6M

CCLOSEDFeb 5, 2024

Please see complaint number

Jan 24, 2024

Elevator: Multiple Devices on Property

6M

CCLOSEDFeb 5, 2024

Please see complaint number

Jan 24, 2024

Elevator: Multiple Devices on Property

6M

CCLOSEDFeb 5, 2024

Please see complaint number

Jan 2, 2024

Elevator: Multiple Devices on Property

6M

CCLOSEDFeb 5, 2024

Please see complaint number

Dec 14, 2023

Elevator: Multiple Devices on Property

6M

CCLOSEDFeb 5, 2024

Please see complaint number

Dec 14, 2023

Elevator: Multiple Devices on Property

6M

CCLOSEDFeb 5, 2024

Please see complaint number

Dec 13, 2023

Elevator: Multiple Devices on Property

6M

CCLOSEDFeb 5, 2024

Please see complaint number

Dec 5, 2023

Elevator: Multiple Devices on Property

6M

CCLOSEDFeb 5, 2024

Please see complaint number

Dec 2, 2023

Elevator: Multiple Devices on Property

6M

CCLOSEDFeb 5, 2024

Please see complaint number

Nov 13, 2023

Elevator: Multiple Devices on Property

6M

CCLOSEDFeb 5, 2024

Please see complaint number

Nov 9, 2023

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDFeb 2, 2024

Ecb violation served

Oct 27, 2023

Elevator: Multiple Devices on Property

6M

CCLOSEDNov 2, 2023

Please see complaint number

Oct 17, 2023

Elevator: Multiple Devices on Property

6M

CCLOSEDNov 2, 2023

Please see complaint number

Oct 16, 2023

Elevator: Multiple Devices on Property

6M

CCLOSEDNov 2, 2023

Please see complaint number

Sep 17, 2023

Elevator: Multiple Devices on Property

6M

CCLOSEDNov 2, 2023

Please see complaint number

Sep 15, 2023

Elevator: Multiple Devices on Property

6M

CCLOSEDNov 3, 2023

Ecb violation served

Apr 20, 2023

Vent/Exhaust – Illegal/Improper

53

DCLOSEDApr 27, 2023

No violation warranted for complaint at time of inspection

Oct 18, 2022

Elevator: Multiple Devices on Property

6M

CCLOSEDDec 12, 2022

Please see complaint number

Oct 11, 2022

Elevator: Single Device on Property/No Alternate Service

6S

CCLOSEDDec 12, 2022

Buildings violation(s) served

Oct 19, 2018

Elevator: Multiple Devices on Property

6M

CCLOSEDDec 18, 2018

Ecb violation served

Nov 10, 2014

SEP – Professional Certification Compliance Audit

4B

BCLOSEDFeb 4, 2015

No violation warranted for complaint at time of inspection

Dec 6, 2010

Elevator: Defective/Inoperative

63

BCLOSEDDec 30, 2010

No violation warranted for complaint at time of inspection

Oct 26, 2010

Elevator: Defective/Inoperative

63

BCLOSEDNov 19, 2010

No violation warranted for complaint at time of inspection

Oct 25, 2010

Elevator: Defective/Inoperative

63

BCLOSEDNov 19, 2010

Please see complaint number

Oct 24, 2010

Elevator: Defective/Inoperative

63

BCLOSEDNov 19, 2010

Please see complaint number

Feb 10, 2010

Elevator: Defective/Inoperative

63

BCLOSEDAug 31, 2010

Buildings violation(s) served

Jan 29, 2010

Elevator: Defective/Inoperative

63

BCLOSEDMar 1, 2010

No violation warranted for complaint at time of inspection

Feb 22, 2008

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDFeb 22, 2008

Complaint referred to housing preservation and development (hpd)

Dec 3, 2003

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 3, 2003

No violation warranted for complaint at time of inspection

Jan 8, 2002

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDJan 11, 2002

Buildings violation(s) served

Mar 15, 1990

Storefront or Business Sign/Awning/Marquee/Canopy – Illegal

49

CCLOSEDMar 23, 1990

Buildings violation(s) prepared & attempt to serve will be made

Feb 2, 1990

Failure to Maintain

73

CCLOSEDMar 13, 1990

Complaint referred to department of transportation (dot)

Oct 30, 1989

Failure to Maintain

73

CCLOSEDNov 3, 1989

Complaint referred to housing preservation and development (hpd)

CACTIVE
Apr 18, 2026
Elevator: Multiple Devices on Property
6M
CACTIVE
Apr 14, 2026
Elevator: Multiple Devices on Property
6M
CACTIVE
Mar 29, 2026
Elevator: Multiple Devices on Property
6M
CCLOSED
Feb 10, 2026
Plumbing: Defective/Leaking/Not Maintained
94
Closed Mar 9, 2026

No violation warranted for complaint at time of inspection

CCLOSED
Aug 23, 2025
Elevator: Single Device on Property/No Alternate Service
6S
Closed Feb 12, 2026

No violation warranted for complaint at time of inspection

CCLOSED
Aug 18, 2025
Elevator: Multiple Devices on Property
6M
Closed Sep 7, 2025

Please see complaint number

CCLOSED
Apr 1, 2025
Elevator: Multiple Devices on Property
6M
Closed Aug 21, 2025

No violation warranted for complaint at time of inspection

CCLOSED
Sep 14, 2024
Elevator: Multiple Devices on Property
6M
Closed Oct 17, 2024

Ecb violation(s) prepared & attempt to serve will be made

BCLOSED
Jul 29, 2024
Work Without a Permit – Occupied Multiple Dwelling
7J
Closed Jul 29, 2024

No violation warranted for complaint at time of inspection

CCLOSED
May 28, 2024
Elevator: Multiple Devices on Property
6M
Closed Jun 28, 2024

Ecb violation served

CCLOSED
Mar 19, 2024
Elevator: Multiple Devices on Property
6M
Closed Apr 11, 2024

Ecb violation served

CCLOSED
Feb 23, 2024
Elevator: Multiple Devices on Property
6M
Closed Apr 11, 2024

Please see complaint number

CCLOSED
Jan 25, 2024
Elevator: Multiple Devices on Property
6M
Closed Feb 5, 2024

Please see complaint number

CCLOSED
Jan 24, 2024
Elevator: Multiple Devices on Property
6M
Closed Feb 5, 2024

Please see complaint number

CCLOSED
Jan 24, 2024
Elevator: Multiple Devices on Property
6M
Closed Feb 5, 2024

Please see complaint number

CCLOSED
Jan 2, 2024
Elevator: Multiple Devices on Property
6M
Closed Feb 5, 2024

Please see complaint number

CCLOSED
Dec 14, 2023
Elevator: Multiple Devices on Property
6M
Closed Feb 5, 2024

Please see complaint number

CCLOSED
Dec 14, 2023
Elevator: Multiple Devices on Property
6M
Closed Feb 5, 2024

Please see complaint number

CCLOSED
Dec 13, 2023
Elevator: Multiple Devices on Property
6M
Closed Feb 5, 2024

Please see complaint number

CCLOSED
Dec 5, 2023
Elevator: Multiple Devices on Property
6M
Closed Feb 5, 2024

Please see complaint number

CCLOSED
Dec 2, 2023
Elevator: Multiple Devices on Property
6M
Closed Feb 5, 2024

Please see complaint number

CCLOSED
Nov 13, 2023
Elevator: Multiple Devices on Property
6M
Closed Feb 5, 2024

Please see complaint number

CCLOSED
Nov 9, 2023
Elevator: Single Device on Property/No Alternate Service
6S
Closed Feb 2, 2024

Ecb violation served

CCLOSED
Oct 27, 2023
Elevator: Multiple Devices on Property
6M
Closed Nov 2, 2023

Please see complaint number

CCLOSED
Oct 17, 2023
Elevator: Multiple Devices on Property
6M
Closed Nov 2, 2023

Please see complaint number

CCLOSED
Oct 16, 2023
Elevator: Multiple Devices on Property
6M
Closed Nov 2, 2023

Please see complaint number

CCLOSED
Sep 17, 2023
Elevator: Multiple Devices on Property
6M
Closed Nov 2, 2023

Please see complaint number

CCLOSED
Sep 15, 2023
Elevator: Multiple Devices on Property
6M
Closed Nov 3, 2023

Ecb violation served

DCLOSED
Apr 20, 2023
Vent/Exhaust – Illegal/Improper
53
Closed Apr 27, 2023

No violation warranted for complaint at time of inspection

CCLOSED
Oct 18, 2022
Elevator: Multiple Devices on Property
6M
Closed Dec 12, 2022

Please see complaint number

CCLOSED
Oct 11, 2022
Elevator: Single Device on Property/No Alternate Service
6S
Closed Dec 12, 2022

Buildings violation(s) served

CCLOSED
Oct 19, 2018
Elevator: Multiple Devices on Property
6M
Closed Dec 18, 2018

Ecb violation served

BCLOSED
Nov 10, 2014
SEP – Professional Certification Compliance Audit
4B
Closed Feb 4, 2015

No violation warranted for complaint at time of inspection

BCLOSED
Dec 6, 2010
Elevator: Defective/Inoperative
63
Closed Dec 30, 2010

No violation warranted for complaint at time of inspection

BCLOSED
Oct 26, 2010
Elevator: Defective/Inoperative
63
Closed Nov 19, 2010

No violation warranted for complaint at time of inspection

BCLOSED
Oct 25, 2010
Elevator: Defective/Inoperative
63
Closed Nov 19, 2010

Please see complaint number

BCLOSED
Oct 24, 2010
Elevator: Defective/Inoperative
63
Closed Nov 19, 2010

Please see complaint number

BCLOSED
Feb 10, 2010
Elevator: Defective/Inoperative
63
Closed Aug 31, 2010

Buildings violation(s) served

BCLOSED
Jan 29, 2010
Elevator: Defective/Inoperative
63
Closed Mar 1, 2010

No violation warranted for complaint at time of inspection

ACLOSED
Feb 22, 2008
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Feb 22, 2008

Complaint referred to housing preservation and development (hpd)

ACLOSED
Dec 3, 2003
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Dec 3, 2003

No violation warranted for complaint at time of inspection

CCLOSED
Jan 8, 2002
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Jan 11, 2002

Buildings violation(s) served

CCLOSED
Mar 15, 1990
Storefront or Business Sign/Awning/Marquee/Canopy – Illegal
49
Closed Mar 23, 1990

Buildings violation(s) prepared & attempt to serve will be made

CCLOSED
Feb 2, 1990
Failure to Maintain
73
Closed Mar 13, 1990

Complaint referred to department of transportation (dot)

CCLOSED
Oct 30, 1989
Failure to Maintain
73
Closed Nov 3, 1989

Complaint referred to housing preservation and development (hpd)