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354 ARLENE STREET

Staten Island · ZIP 10314 · BIN 5036891 · New Springville-Willowbrook-Bulls Head-Travis · On record since May 9, 2025 · Built 1970

NeighborhoodⓘNew Springville-Willow…
Among the most complained-about buildings in New Springville-Willowbrook-Bulls Head-Travis
More complaints than 100% of residential buildings in New Springville-Willowbrook-Bulls Head-Travis over the last 10 years. Size-normalized by building volume.
100th pct
Activity TrendsLast 5 years
Complaints have increased in the last 2 years
↑ Rising — no prior history
1050'25'26
Complaint SeverityⓘLast 10 years
Among the highest rates of serious complaints nearby
12 Priority A and B complaints over 1 year — 10.9 per year on average. Size-normalized by building volume.
10.9/yr100th pct(med. 0.0/yr)fewermedianmost
Department of Buildings Complaints
Total complaints since 2025
13
5 active
Total Priority Aⓘ
0
Total Priority Bⓘ
12
4 active
No Access for Inspection (past 5 yrs)ⓘ
100%
8 complaints
Complaints over time
5 yrsAll time

First filed May 9, 2025. Latest: May 8, 2026.

Top complaint types
5 yrsAll time
A — ImminentB — SeriousC — StandardD — Minor
Complaint log
13total
Active onlyAll
DateComplaint typePriorityStatusClosedOutcome
May 8, 2026

Illegal Hotel Rooms in Residential Buildings

4A

BACTIVE—
See something wrong? File a complaint with 311
—
Mar 23, 2026

Curb Cut/Driveway/Carport – Illegal

35

DACTIVE——
Mar 23, 2026

Illegal Conversion

45

BACTIVE——
Mar 23, 2026

Fence – None/Inadequate/Illegal

15

BACTIVE——
Jan 6, 2026

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDMar 2, 2026

Access denied - 2nd attempt

Jan 6, 2026

Boiler: Defective/Inoperative/No Permit

58

BCLOSEDMar 26, 2026

Inspector unable to gain access - 2nd attempt

Nov 12, 2025

SRO: Illegal Work/No Permit/Change in Occupancy Use

71

BACTIVEDec 22, 2025

Inspector unable to gain access - 1st attempt

Aug 22, 2025

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDNov 3, 2025

Inspector unable to gain access - 2nd attempt

Aug 22, 2025

Permit – None (Building/PA/Demo etc.)

05

BCLOSEDNov 25, 2025

Inspector unable to gain access - 2nd attempt

Jun 23, 2025

Permit – None (Building/PA/Demo etc.)

05

BCLOSEDJul 16, 2025

No violation warranted for complaint at time of inspection

May 23, 2025

Illegal Conversion

45

BCLOSEDFeb 10, 2026

Inspector unable to gain access - 2nd attempt

May 16, 2025

Permit – None (Building/PA/Demo etc.)

05

BCLOSEDJul 16, 2025

Inspector unable to gain access - 2nd attempt

May 9, 2025

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDAug 5, 2025

Inspector unable to gain access - 2nd attempt

BACTIVE
May 8, 2026
Illegal Hotel Rooms in Residential Buildings
4A
DACTIVE
Mar 23, 2026
Curb Cut/Driveway/Carport – Illegal
35
BACTIVE
Mar 23, 2026
Illegal Conversion
45
BACTIVE
Mar 23, 2026
Fence – None/Inadequate/Illegal
15
BCLOSED
Jan 6, 2026
Illegal Hotel Rooms in Residential Buildings
4A
Closed Mar 2, 2026

Access denied - 2nd attempt

BCLOSED
Jan 6, 2026
Boiler: Defective/Inoperative/No Permit
58
Closed Mar 26, 2026

Inspector unable to gain access - 2nd attempt

BACTIVE
Nov 12, 2025
SRO: Illegal Work/No Permit/Change in Occupancy Use
71
Closed Dec 22, 2025

Inspector unable to gain access - 1st attempt

BCLOSED
Aug 22, 2025
Illegal Hotel Rooms in Residential Buildings
4A
Closed Nov 3, 2025

Inspector unable to gain access - 2nd attempt

BCLOSED
Aug 22, 2025
Permit – None (Building/PA/Demo etc.)
05
Closed Nov 25, 2025

Inspector unable to gain access - 2nd attempt

BCLOSED
Jun 23, 2025
Permit – None (Building/PA/Demo etc.)
05
Closed Jul 16, 2025

No violation warranted for complaint at time of inspection

BCLOSED
May 23, 2025
Illegal Conversion
45
Closed Feb 10, 2026

Inspector unable to gain access - 2nd attempt

BCLOSED
May 16, 2025
Permit – None (Building/PA/Demo etc.)
05
Closed Jul 16, 2025

Inspector unable to gain access - 2nd attempt

BCLOSED
May 9, 2025
Illegal Hotel Rooms in Residential Buildings
4A
Closed Aug 5, 2025

Inspector unable to gain access - 2nd attempt