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363 WEST 23 STREET

Manhattan · ZIP 10011 · BIN 1078541 · Chelsea-Hudson Yards · On record since Mar 27, 1995 · Built 1963

NeighborhoodⓘChelsea-Hudson Yards
Among the most complained-about buildings in Chelsea-Hudson Yards
More complaints than 99% of residential buildings in Chelsea-Hudson Yards over the last 10 years. Size-normalized by building volume.
99th pct
Activity TrendsLast 5 years
Complaints have decreased in recent years
↓ Down 72% in the last 2 years (69 vs 246 prior 2 yrs)
180900'21'26
Complaint SeverityⓘLast 10 years
Among the highest rates of serious complaints nearby
450 Priority A and B complaints over 31 years — 44.1 per year on average. Size-normalized by building volume.
44.1/yr97th pct(med. 0.2/yr)fewermedianmost
Department of Buildings Complaints
Total complaints since 1995
454
0 active
Total Priority Aⓘ
425
Total Priority Bⓘ
25
No Access for Inspection (past 5 yrs)ⓘ
0%
2 complaints
Complaints over time
5 yrsAll time

First filed Mar 27, 1995. Latest: Mar 23, 2026.

Top complaint types
5 yrsAll time
A — ImminentB — SeriousC — StandardD — Minor
Complaint log
454total
Active onlyAll
DateComplaint typePriorityStatusClosedOutcome
Sep 17, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 18, 2023
See something wrong? File a complaint with 311

No violation warranted for complaint at time of inspection

Sep 14, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 14, 2023

No violation warranted for complaint at time of inspection

Sep 12, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 12, 2023

No violation warranted for complaint at time of inspection

Sep 10, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 11, 2023

No violation warranted for complaint at time of inspection

Sep 7, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 7, 2023

No violation warranted for complaint at time of inspection

Sep 5, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 5, 2023

No violation warranted for complaint at time of inspection

Sep 2, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDSep 3, 2023

No violation warranted for complaint at time of inspection

Aug 31, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 31, 2023

No violation warranted for complaint at time of inspection

Aug 29, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 30, 2023

No violation warranted for complaint at time of inspection

Aug 25, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 25, 2023

No violation warranted for complaint at time of inspection

Aug 23, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 23, 2023

No violation warranted for complaint at time of inspection

Aug 21, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 21, 2023

No violation warranted for complaint at time of inspection

Aug 18, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 19, 2023

No violation warranted for complaint at time of inspection

Aug 14, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 14, 2023

No violation warranted for complaint at time of inspection

Aug 9, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 9, 2023

No violation warranted for complaint at time of inspection

Aug 7, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 7, 2023

No violation warranted for complaint at time of inspection

Aug 1, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDAug 2, 2023

No violation warranted for complaint at time of inspection

Jul 28, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJul 28, 2023

Please see complaint number

Jul 26, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJul 26, 2023

Please see complaint number

Jul 23, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJul 24, 2023

No violation warranted for complaint at time of inspection

Jul 19, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJul 19, 2023

No violation warranted for complaint at time of inspection

Jul 17, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJul 17, 2023

Please see complaint number

Jul 15, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJul 16, 2023

No violation warranted for complaint at time of inspection

Jul 13, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJul 13, 2023

No violation warranted for complaint at time of inspection

Jun 29, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJun 30, 2023

No violation warranted for complaint at time of inspection

Jun 27, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJun 27, 2023

No violation warranted for complaint at time of inspection

Jun 12, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJun 12, 2023

No violation warranted for complaint at time of inspection

Jun 8, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJun 8, 2023

No violation warranted for complaint at time of inspection

Jun 6, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJun 6, 2023

Please see complaint number

Jun 4, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJun 5, 2023

No violation warranted for complaint at time of inspection

May 31, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDMay 31, 2023

No violation warranted for complaint at time of inspection

May 29, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDMay 29, 2023

No violation warranted for complaint at time of inspection

May 26, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDMay 27, 2023

No violation warranted for complaint at time of inspection

May 17, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDMay 17, 2023

No violation warranted for complaint at time of inspection

Apr 4, 2023

Debris/Building – Falling or In Danger of Falling

10

ACLOSEDApr 5, 2023

Access denied - 2nd attempt

Jan 9, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 9, 2023

Please see complaint number

Jan 7, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 8, 2023

No violation warranted for complaint at time of inspection

Jan 4, 2023

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 4, 2023

No violation warranted for complaint at time of inspection

Dec 22, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 23, 2022

No violation warranted for complaint at time of inspection

Dec 18, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 19, 2022

No violation warranted for complaint at time of inspection

Dec 15, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 15, 2022

Please see complaint number

Dec 13, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 13, 2022

Please see complaint number

Dec 1, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDDec 2, 2022

No violation warranted for complaint at time of inspection

Nov 26, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 27, 2022

Please see complaint number

Nov 24, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 25, 2022

Please see complaint number

Nov 22, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 22, 2022

No violation warranted for complaint at time of inspection

Nov 20, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 21, 2022

No violation warranted for complaint at time of inspection

Nov 18, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 18, 2022

No violation warranted for complaint at time of inspection

Nov 15, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 15, 2022

Please see complaint number

Nov 13, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDNov 14, 2022

No violation warranted for complaint at time of inspection

ACLOSED
Sep 17, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 18, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Sep 14, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 14, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Sep 12, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 12, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Sep 10, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 11, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Sep 7, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 7, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Sep 5, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 5, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Sep 2, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Sep 3, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Aug 31, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 31, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Aug 29, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 30, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Aug 25, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 25, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Aug 23, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 23, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Aug 21, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 21, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Aug 18, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 19, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Aug 14, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 14, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Aug 9, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 9, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Aug 7, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 7, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Aug 1, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Aug 2, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Jul 28, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jul 28, 2023

Please see complaint number

ACLOSED
Jul 26, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jul 26, 2023

Please see complaint number

ACLOSED
Jul 23, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jul 24, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Jul 19, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jul 19, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Jul 17, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jul 17, 2023

Please see complaint number

ACLOSED
Jul 15, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jul 16, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Jul 13, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jul 13, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Jun 29, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jun 30, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Jun 27, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jun 27, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Jun 12, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jun 12, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Jun 8, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jun 8, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Jun 6, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jun 6, 2023

Please see complaint number

ACLOSED
Jun 4, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jun 5, 2023

No violation warranted for complaint at time of inspection

ACLOSED
May 31, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed May 31, 2023

No violation warranted for complaint at time of inspection

ACLOSED
May 29, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed May 29, 2023

No violation warranted for complaint at time of inspection

ACLOSED
May 26, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed May 27, 2023

No violation warranted for complaint at time of inspection

ACLOSED
May 17, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed May 17, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Apr 4, 2023
Debris/Building – Falling or In Danger of Falling
10
Closed Apr 5, 2023

Access denied - 2nd attempt

ACLOSED
Jan 9, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jan 9, 2023

Please see complaint number

ACLOSED
Jan 7, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jan 8, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Jan 4, 2023
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jan 4, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Dec 22, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Dec 23, 2022

No violation warranted for complaint at time of inspection

ACLOSED
Dec 18, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Dec 19, 2022

No violation warranted for complaint at time of inspection

ACLOSED
Dec 15, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Dec 15, 2022

Please see complaint number

ACLOSED
Dec 13, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Dec 13, 2022

Please see complaint number

ACLOSED
Dec 1, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Dec 2, 2022

No violation warranted for complaint at time of inspection

ACLOSED
Nov 26, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 27, 2022

Please see complaint number

ACLOSED
Nov 24, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 25, 2022

Please see complaint number

ACLOSED
Nov 22, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 22, 2022

No violation warranted for complaint at time of inspection

ACLOSED
Nov 20, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 21, 2022

No violation warranted for complaint at time of inspection

ACLOSED
Nov 18, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 18, 2022

No violation warranted for complaint at time of inspection

ACLOSED
Nov 15, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 15, 2022

Please see complaint number

ACLOSED
Nov 13, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Nov 14, 2022

No violation warranted for complaint at time of inspection

Page 4 of 10
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