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16 EAST 28 STREET

Manhattan · ZIP 10016 · BIN 1016894 · Midtown South-Flatiron-Union Square · On record since Jul 5, 1994 · Built 1912

NeighborhoodⓘMidtown South-Flatiron…
Worse than most buildings in Midtown South-Flatiron-Union Square
More complaints than 83% of residential buildings in Midtown South-Flatiron-Union Square over the last 10 years. Size-normalized by building volume.
83rd pct
Activity TrendsLast 5 years
Complaints have decreased in recent years
↓ Down 11% in the last 2 years (31 vs 35 prior 2 yrs)
50250'21'26
Complaint SeverityⓘLast 10 years
More serious complaints than most buildings nearby
75 Priority A and B complaints over 32 years — 6.0 per year on average. Size-normalized by building volume.
6.0/yr76th pct(med. 0.2/yr)fewermedianmost
Department of Buildings Complaints
Total complaints since 1994
157
5 active
Total Priority Aⓘ
8
Total Priority Bⓘ
67
2 active
No Access for Inspection (past 5 yrs)ⓘ
6%
5 complaints
Complaints over time
5 yrsAll time

First filed Jul 5, 1994. Latest: May 25, 2026.

Top complaint types
5 yrsAll time
Complaint log
157total
Active onlyAll
DateComplaint typePriorityStatusClosedOutcome
Apr 9, 2023

Vent/Exhaust – Illegal/Improper

53

DCLOSEDApr 12, 2023
See something wrong? File a complaint with 311
A — ImminentB — SeriousC — StandardD — Minor

Please see complaint number

Mar 23, 2023

Vent/Exhaust – Illegal/Improper

53

DCLOSEDMar 23, 2023

Please see complaint number

Mar 15, 2023

CSE: Sweep

7G

DCLOSEDMar 20, 2023

No violation warranted for complaint at time of inspection

Mar 14, 2023

Vent/Exhaust – Illegal/Improper

53

DCLOSEDMar 20, 2023

Please see complaint number

Mar 7, 2023

Vent/Exhaust – Illegal/Improper

53

DCLOSEDMar 13, 2023

No violation warranted for complaint at time of inspection

Feb 28, 2023

Vent/Exhaust – Illegal/Improper

53

DCLOSEDMar 6, 2023

No violation warranted for complaint at time of inspection

Feb 20, 2023

Elevator: Multiple Devices on Property

6M

CCLOSEDMar 13, 2023

Ecb violation served

Feb 16, 2023

Work Without a Permit – Occupied Multiple Dwelling

7J

BCLOSEDFeb 16, 2023

No violation warranted for complaint at time of inspection

Jan 27, 2023

Suspended (Hanging) Scaffolds – No Permit/License/Dangerous/Accident

1E

ACLOSEDJan 28, 2023

No violation warranted for complaint at time of inspection

Jan 26, 2023

Crane: No Permit/License/Cert/Unsafe/Illegal

67

ACLOSEDJan 27, 2023

No violation warranted for complaint at time of inspection

Jan 26, 2023

Site Conditions Endangering Workers

91

ACLOSEDJan 27, 2023

No violation warranted for complaint at time of inspection

Jan 8, 2023

Vent/Exhaust – Illegal/Improper

53

DCLOSEDFeb 1, 2023

Please see complaint number

Dec 28, 2022

Vent/Exhaust – Illegal/Improper

53

DCLOSEDJan 3, 2023

No violation warranted for complaint at time of inspection

Nov 23, 2022

Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit

23

BCLOSEDNov 29, 2022

Stop work order fully rescinded n

Nov 17, 2022

Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit

23

BCLOSEDApr 29, 2024

Stop work order fully rescinded n

Nov 5, 2022

Vent/Exhaust – Illegal/Improper

53

DCLOSEDNov 18, 2022

No violation warranted for complaint at time of inspection

Aug 14, 2022

Elevator: Multiple Devices on Property

6M

CCLOSEDAug 19, 2022

No violation warranted for complaint at time of inspection

Aug 9, 2022

Elevator: Multiple Devices on Property

6M

CCLOSEDAug 12, 2022

No violation warranted for complaint at time of inspection

Jul 17, 2022

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJul 18, 2022

No violation warranted for complaint at time of inspection

Jul 15, 2022

Elevator: Multiple Devices on Property

6M

CCLOSEDJul 22, 2022

No violation warranted for complaint at time of inspection

Jun 27, 2022

Plumbing: Defective/Leaking/Not Maintained

94

CCLOSEDAug 31, 2022

Ecb violation served

Jun 9, 2022

Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit

23

BCLOSEDJun 9, 2022

Complaint unsubstantiated based on department records

May 24, 2022

Elevator: Multiple Devices on Property

6M

CCLOSEDJun 3, 2022

No violation warranted for complaint at time of inspection

May 12, 2022

Vent/Exhaust – Illegal/Improper

53

DCLOSEDSep 28, 2022

No violation warranted for complaint at time of inspection

Apr 24, 2022

Elevator: Multiple Devices on Property

6M

CCLOSEDMay 18, 2022

No violation warranted for complaint at time of inspection

Feb 24, 2022

Vent/Exhaust – Illegal/Improper

53

DCLOSEDMar 8, 2022

No violation warranted for complaint at time of inspection

Jan 24, 2022

Boiler: Defective/Inoperative/No Permit

58

BCLOSEDJan 26, 2022

No violation warranted for complaint at time of inspection

Dec 28, 2021

Vent/Exhaust – Illegal/Improper

53

DCLOSEDMar 8, 2022

No violation warranted for complaint at time of inspection

Nov 27, 2021

Elevator: Multiple Devices on Property

6M

CCLOSEDJan 11, 2022

No violation warranted for complaint at time of inspection

Sep 20, 2021

Facade (LL11/98) – Unsafe Notification

2L

DACTIVEOct 5, 2021

Ll11 unsafe - initiated

Aug 23, 2021

Elevator: Multiple Devices on Property

6M

CCLOSEDSep 29, 2021

Please see complaint number

Aug 17, 2021

Vent/Exhaust – Illegal/Improper

53

DCLOSEDAug 31, 2021

No violation warranted for complaint at time of inspection

Aug 15, 2021

Elevator: Multiple Devices on Property

6M

CCLOSEDAug 24, 2021

Ecb violation served

Feb 27, 2021

Vent/Exhaust – Illegal/Improper

53

DCLOSEDMar 1, 2021

Please see complaint number

Feb 27, 2021

Elevator: Multiple Devices on Property

6M

CCLOSEDApr 19, 2021

No violation warranted for complaint at time of inspection

Feb 19, 2021

Vent/Exhaust – Illegal/Improper

53

DCLOSEDFeb 25, 2021

No violation warranted for complaint at time of inspection

Feb 13, 2021

Vent/Exhaust – Illegal/Improper

53

DCLOSEDFeb 18, 2021

No violation warranted for complaint at time of inspection

Jan 22, 2021

Electrical Wiring: Defective/Exposed – In Progress

59

BCLOSEDFeb 3, 2021

No violation warranted for complaint at time of inspection

Jan 20, 2021

Vent/Exhaust – Illegal/Improper

53

DCLOSEDJan 22, 2021

No violation warranted for complaint at time of inspection

Nov 6, 2020

Failure to Maintain

73

CCLOSEDJan 11, 2021

No violation warranted for complaint at time of inspection

Oct 7, 2020

Electrical Wiring: Defective/Exposed – In Progress

59

BCLOSEDOct 16, 2020

No violation warranted for complaint at time of inspection

Sep 21, 2020

After Hours Work – Illegal

04

BCLOSEDSep 21, 2020

Complaint referred to department of transportation (dot)

Jul 29, 2020

Safety Net/Guard Rail – Damaged/Inadequate/None (over 6-stories/75FT)

21

BCLOSEDAug 2, 2020

Please see complaint number

Jul 29, 2020

Safety Net/Guard Rail – Damaged/Inadequate/None (over 6-stories/75FT)

21

BCLOSEDAug 1, 2020

No violation warranted for complaint at time of inspection

Jul 23, 2020

Safety Net/Guard Rail – Damaged/Inadequate/None (over 6-stories/75FT)

21

BCLOSEDJul 27, 2020

No violation warranted for complaint at time of inspection

Jul 10, 2020

Safety Net/Guard Rail – Damaged/Inadequate/None (over 6-stories/75FT)

21

BCLOSEDJul 15, 2020

No violation warranted for complaint at time of inspection

Jul 9, 2020

Safety Net/Guard Rail – Damaged/Inadequate/None (over 6-stories/75FT)

21

BCLOSEDJul 15, 2020

No violation warranted for complaint at time of inspection

Jun 24, 2020

Elevator: Multiple Devices on Property

6M

CCLOSEDAug 13, 2020

No violation warranted for complaint at time of inspection

Jun 21, 2020

Vent/Exhaust – Illegal/Improper

53

DCLOSEDJul 1, 2020

No violation warranted for complaint at time of inspection

May 15, 2020

Elevator: Multiple Devices on Property

6M

CCLOSEDMay 27, 2020

No violation warranted for complaint at time of inspection

DCLOSED
Apr 9, 2023
Vent/Exhaust – Illegal/Improper
53
Closed Apr 12, 2023

Please see complaint number

DCLOSED
Mar 23, 2023
Vent/Exhaust – Illegal/Improper
53
Closed Mar 23, 2023

Please see complaint number

DCLOSED
Mar 15, 2023
CSE: Sweep
7G
Closed Mar 20, 2023

No violation warranted for complaint at time of inspection

DCLOSED
Mar 14, 2023
Vent/Exhaust – Illegal/Improper
53
Closed Mar 20, 2023

Please see complaint number

DCLOSED
Mar 7, 2023
Vent/Exhaust – Illegal/Improper
53
Closed Mar 13, 2023

No violation warranted for complaint at time of inspection

DCLOSED
Feb 28, 2023
Vent/Exhaust – Illegal/Improper
53
Closed Mar 6, 2023

No violation warranted for complaint at time of inspection

CCLOSED
Feb 20, 2023
Elevator: Multiple Devices on Property
6M
Closed Mar 13, 2023

Ecb violation served

BCLOSED
Feb 16, 2023
Work Without a Permit – Occupied Multiple Dwelling
7J
Closed Feb 16, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Jan 27, 2023
Suspended (Hanging) Scaffolds – No Permit/License/Dangerous/Accident
1E
Closed Jan 28, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Jan 26, 2023
Crane: No Permit/License/Cert/Unsafe/Illegal
67
Closed Jan 27, 2023

No violation warranted for complaint at time of inspection

ACLOSED
Jan 26, 2023
Site Conditions Endangering Workers
91
Closed Jan 27, 2023

No violation warranted for complaint at time of inspection

DCLOSED
Jan 8, 2023
Vent/Exhaust – Illegal/Improper
53
Closed Feb 1, 2023

Please see complaint number

DCLOSED
Dec 28, 2022
Vent/Exhaust – Illegal/Improper
53
Closed Jan 3, 2023

No violation warranted for complaint at time of inspection

BCLOSED
Nov 23, 2022
Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit
23
Closed Nov 29, 2022

Stop work order fully rescinded n

BCLOSED
Nov 17, 2022
Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit
23
Closed Apr 29, 2024

Stop work order fully rescinded n

DCLOSED
Nov 5, 2022
Vent/Exhaust – Illegal/Improper
53
Closed Nov 18, 2022

No violation warranted for complaint at time of inspection

CCLOSED
Aug 14, 2022
Elevator: Multiple Devices on Property
6M
Closed Aug 19, 2022

No violation warranted for complaint at time of inspection

CCLOSED
Aug 9, 2022
Elevator: Multiple Devices on Property
6M
Closed Aug 12, 2022

No violation warranted for complaint at time of inspection

ACLOSED
Jul 17, 2022
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jul 18, 2022

No violation warranted for complaint at time of inspection

CCLOSED
Jul 15, 2022
Elevator: Multiple Devices on Property
6M
Closed Jul 22, 2022

No violation warranted for complaint at time of inspection

CCLOSED
Jun 27, 2022
Plumbing: Defective/Leaking/Not Maintained
94
Closed Aug 31, 2022

Ecb violation served

BCLOSED
Jun 9, 2022
Sidewalk Shed/Supported Scaffold – Inadequate/Defective/None/No Permit
23
Closed Jun 9, 2022

Complaint unsubstantiated based on department records

CCLOSED
May 24, 2022
Elevator: Multiple Devices on Property
6M
Closed Jun 3, 2022

No violation warranted for complaint at time of inspection

DCLOSED
May 12, 2022
Vent/Exhaust – Illegal/Improper
53
Closed Sep 28, 2022

No violation warranted for complaint at time of inspection

CCLOSED
Apr 24, 2022
Elevator: Multiple Devices on Property
6M
Closed May 18, 2022

No violation warranted for complaint at time of inspection

DCLOSED
Feb 24, 2022
Vent/Exhaust – Illegal/Improper
53
Closed Mar 8, 2022

No violation warranted for complaint at time of inspection

BCLOSED
Jan 24, 2022
Boiler: Defective/Inoperative/No Permit
58
Closed Jan 26, 2022

No violation warranted for complaint at time of inspection

DCLOSED
Dec 28, 2021
Vent/Exhaust – Illegal/Improper
53
Closed Mar 8, 2022

No violation warranted for complaint at time of inspection

CCLOSED
Nov 27, 2021
Elevator: Multiple Devices on Property
6M
Closed Jan 11, 2022

No violation warranted for complaint at time of inspection

DACTIVE
Sep 20, 2021
Facade (LL11/98) – Unsafe Notification
2L
Closed Oct 5, 2021

Ll11 unsafe - initiated

CCLOSED
Aug 23, 2021
Elevator: Multiple Devices on Property
6M
Closed Sep 29, 2021

Please see complaint number

DCLOSED
Aug 17, 2021
Vent/Exhaust – Illegal/Improper
53
Closed Aug 31, 2021

No violation warranted for complaint at time of inspection

CCLOSED
Aug 15, 2021
Elevator: Multiple Devices on Property
6M
Closed Aug 24, 2021

Ecb violation served

DCLOSED
Feb 27, 2021
Vent/Exhaust – Illegal/Improper
53
Closed Mar 1, 2021

Please see complaint number

CCLOSED
Feb 27, 2021
Elevator: Multiple Devices on Property
6M
Closed Apr 19, 2021

No violation warranted for complaint at time of inspection

DCLOSED
Feb 19, 2021
Vent/Exhaust – Illegal/Improper
53
Closed Feb 25, 2021

No violation warranted for complaint at time of inspection

DCLOSED
Feb 13, 2021
Vent/Exhaust – Illegal/Improper
53
Closed Feb 18, 2021

No violation warranted for complaint at time of inspection

BCLOSED
Jan 22, 2021
Electrical Wiring: Defective/Exposed – In Progress
59
Closed Feb 3, 2021

No violation warranted for complaint at time of inspection

DCLOSED
Jan 20, 2021
Vent/Exhaust – Illegal/Improper
53
Closed Jan 22, 2021

No violation warranted for complaint at time of inspection

CCLOSED
Nov 6, 2020
Failure to Maintain
73
Closed Jan 11, 2021

No violation warranted for complaint at time of inspection

BCLOSED
Oct 7, 2020
Electrical Wiring: Defective/Exposed – In Progress
59
Closed Oct 16, 2020

No violation warranted for complaint at time of inspection

BCLOSED
Sep 21, 2020
After Hours Work – Illegal
04
Closed Sep 21, 2020

Complaint referred to department of transportation (dot)

BCLOSED
Jul 29, 2020
Safety Net/Guard Rail – Damaged/Inadequate/None (over 6-stories/75FT)
21
Closed Aug 2, 2020

Please see complaint number

BCLOSED
Jul 29, 2020
Safety Net/Guard Rail – Damaged/Inadequate/None (over 6-stories/75FT)
21
Closed Aug 1, 2020

No violation warranted for complaint at time of inspection

BCLOSED
Jul 23, 2020
Safety Net/Guard Rail – Damaged/Inadequate/None (over 6-stories/75FT)
21
Closed Jul 27, 2020

No violation warranted for complaint at time of inspection

BCLOSED
Jul 10, 2020
Safety Net/Guard Rail – Damaged/Inadequate/None (over 6-stories/75FT)
21
Closed Jul 15, 2020

No violation warranted for complaint at time of inspection

BCLOSED
Jul 9, 2020
Safety Net/Guard Rail – Damaged/Inadequate/None (over 6-stories/75FT)
21
Closed Jul 15, 2020

No violation warranted for complaint at time of inspection

CCLOSED
Jun 24, 2020
Elevator: Multiple Devices on Property
6M
Closed Aug 13, 2020

No violation warranted for complaint at time of inspection

DCLOSED
Jun 21, 2020
Vent/Exhaust – Illegal/Improper
53
Closed Jul 1, 2020

No violation warranted for complaint at time of inspection

CCLOSED
May 15, 2020
Elevator: Multiple Devices on Property
6M
Closed May 27, 2020

No violation warranted for complaint at time of inspection

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