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Building SafetyHousing Conditions

452 WEST 23 STREET

Manhattan · ZIP 10011 · BIN 1012712 · Chelsea-Hudson Yards · On record since Dec 2, 2010 · Built 1856

NeighborhoodⓘChelsea-Hudson Yards

Among the most complained-about buildings in Chelsea-Hudson Yards

More complaints than 100% of residential buildings in Chelsea-Hudson Yards over the last 10 years. Size-normalized by building volume.

Activity TrendsLast 5 years

Complaints have increased in the last 2 years

↑ Up 163% in the last 2 years (50 vs 19 prior 2 yrs)

Complaint SeverityⓘLast 10 years

Among the highest rates of serious complaints nearby

71 Priority A and B complaints over 16 years — 6.9 per year on average. Size-normalized by building volume.

Department of Buildings Complaints

Total complaints since 2010

82

9 active

Total Priority Aⓘ

3

Total Priority Bⓘ

68

7 active

No Access for Inspection (past 5 yrs)ⓘ

49%

34 complaints

Complaints over time

First filed Dec 2, 2010. Latest: Jul 17, 2026.

Top complaint types

A — ImminentB — SeriousC — StandardD — Minor

Complaint log

82total

Active only All

Date

Complaint type

Priority

Status

Closed

Outcome

Jun 23, 2024

Illegal Conversion

45

B

CLOSED

Aug 29, 2024

See something wrong? File a complaint with 311

BCLOSED

Jun 23, 2024

Illegal Conversion

45

Closed Aug 29, 2024

Inspector unable to gain access - 2nd attempt

BCLOSED

Jun 1, 2024

Posted Notice or Order Removed/Tampered With

2A

Closed Jun 3, 2024

Complaint referred to department of environmental protection(dep)

ACLOSED

May 28, 2024

Unlicensed/Illegal/Improper Plumbing Work In-Progress

76

Closed May 29, 2024

No violation warranted for complaint at time of inspection

BCLOSED

May 11, 2024

After Hours Work – Illegal

04

Closed Jun 5, 2024

Inspector unable to gain access - 2nd attempt

BCLOSED

Apr 19, 2024

Electrical Wiring: Defective/Exposed – In Progress

59

Closed Apr 25, 2024

Inspector unable to gain access - 2nd attempt

BCLOSED

Apr 17, 2024

Plumbing Work – Illegal/No Permit (also Sprinkler/Standpipe)

66

Closed May 1, 2024

No violation warranted for complaint at time of inspection

CCLOSED

Apr 1, 2024

Tenant Safety Inspection

6V

Closed Apr 9, 2024

Inspector unable to gain access - 2nd attempt

CCLOSED

Mar 2, 2024

Unlicensed/Illegal Activity

90

Closed Mar 6, 2024

Inspector unable to gain access - 2nd attempt

BCLOSED

Feb 28, 2024

Work Without a Permit – Occupied Multiple Dwelling

7J

Closed Feb 29, 2024

Inspector unable to gain access - 2nd attempt

BCLOSED

Feb 21, 2024

Plumbing Work – Illegal/No Permit (also Sprinkler/Standpipe)

66

Closed Mar 1, 2024

Inspector unable to gain access - 2nd attempt

BCLOSED

Feb 7, 2024

Boiler: Defective/Inoperative/No Permit

58

Closed Feb 13, 2024

Inspector unable to gain access - 2nd attempt

BCLOSED

Feb 7, 2024

Plumbing Work – Illegal/No Permit (also Sprinkler/Standpipe)

66

Closed Feb 20, 2024

Inspector unable to gain access - 2nd attempt

BCLOSED

Feb 7, 2024

Posted Notice or Order Removed/Tampered With

2A

Closed Feb 8, 2024

Complaint unsubstantiated based on department records

BCLOSED

Feb 7, 2024

Plumbing Work – Illegal/No Permit (also Sprinkler/Standpipe)

66

Closed Feb 20, 2024

Inspector unable to gain access - 2nd attempt

CCLOSED

Feb 4, 2024

Unlicensed/Illegal Activity

90

Closed Feb 8, 2024

No violation warranted for complaint at time of inspection

BCLOSED

Feb 3, 2024

Posted Notice or Order Removed/Tampered With

2A

Closed Feb 5, 2024

Complaint unsubstantiated based on department records

BCLOSED

Jan 20, 2024

Plumbing Work – Illegal/No Permit (also Sprinkler/Standpipe)

66

Closed Jan 23, 2024

Ecb violation served

BCLOSED

Jan 19, 2024

Posted Notice or Order Removed/Tampered With

2A

Closed Jan 22, 2024

Complaint unsubstantiated based on department records

BCLOSED

Jan 11, 2024

Plumbing Work – Illegal/No Permit (also Sprinkler/Standpipe)

66

Closed Jan 19, 2024

Inspector unable to gain access - 2nd attempt

BCLOSED

Jan 5, 2024

Work Without a Permit – Occupied Multiple Dwelling

7J

Closed Jan 5, 2024

No violation warranted for complaint at time of inspection

BCLOSED

Jan 2, 2024

Plumbing Work – Illegal/No Permit (also Sprinkler/Standpipe)

66

Closed Jan 10, 2024

Inspector unable to gain access - 2nd attempt

BCLOSED

Dec 26, 2023

Construction Enforcement Work Order (DOB)

1X

Closed Jan 24, 2024

Ecb violation served

BCLOSED

Dec 19, 2023

Work Without a Permit – Occupied Multiple Dwelling

7J

Closed Dec 20, 2023

Inspector unable to gain access - 2nd attempt

CCLOSED

Oct 23, 2023

Plumbing: Defective/Leaking/Not Maintained

94

Closed Oct 27, 2023

Access denied - 2nd attempt

BCLOSED

Jul 10, 2023

Construction Enforcement Work Order (DOB)

1X

Closed Jun 18, 2025

Inspector unable to gain access - 2nd attempt

BCLOSED

Jul 1, 2023

Electrical Wiring: Defective/Exposed – In Progress

59

Closed Jul 6, 2023

No violation warranted for complaint at time of inspection

BCLOSED

May 5, 2023

Plumbing Work – Illegal/No Permit (also Sprinkler/Standpipe)

66

Closed May 16, 2023

Ecb violation served

CCLOSED

Sep 14, 2022

Failure to Maintain

73

Closed Sep 15, 2022

Complaint referred to housing preservation and development (hpd)

BCLOSED

Jul 5, 2022

Plumbing Work – Illegal/No Permit (also Sprinkler/Standpipe)

66

Closed Jul 22, 2022

Ecb violation served

BCLOSED

Jan 17, 2019

Illegal Hotel Rooms in Residential Buildings

4A

Closed Jan 23, 2019

No violation warranted for complaint at time of inspection

BCLOSED

Dec 2, 2010

Electrical Wiring: Defective/Exposed – In Progress

59

Closed Dec 21, 2010

No violation warranted for complaint at time of inspection

BCLOSED

Dec 2, 2010

Electrical Wiring: Defective/Exposed – In Progress

59

Closed Dec 21, 2010

No violation warranted for complaint at time of inspection